MAZDA Complaints

I HAVE A FULLY LOADED CX5 GRAND TOURING 2016 ---WHICH AFTER DRIVING 500 MILES, THE TRANSMISSION FAILED. WHEN PUTTING THE GEAR IN DRIVE, THE CAR DID NOT MOVE--AND ACTED AS IF IT WAS IN NEUTRAL. AFTER A BIT, IT WOULD LURCH FORWARD INTO DRIVE--WHICH WAS SCARY AND DANGEROUS. MY EXPERIENCE WITH THE TRANSMISSION IS VERY SIMILAR TO OTHER REPORTS ON THIS SITE AND SHOULD BE INVESTIGATED. I BECAME STRANDED IN A PARKING LOT UNTIL I WAS ABLE TO GET THE CAR TO MOVE. I HAD TO HAVE IT TOWED FROM MY DRIVEWAY SINCE IT WAS NOT SAFE TO DRIVE. A NEW TRANSMISSION WAS ORDERED FROM MAZDA AND INSTALLED. I RECEIVED MY VEHICLE BACK AFTER 2 WEEKS. AFTER DRIVING FOR A WEEK, APPROXIMATELY ANOTHER 200 MILES, I EXPERIENCED A "CREAKING" NOISE WHEN DEPRESSING THE GAS PEDAL FROM A PARKED OR STOPPED POSITION. NOW I AM BEING TOLD THAT THE CONTROL ARM HAS FAILED AND HAS BEEN ORDERED FROM MAZDA. HOW COULD ALL OF THIS BE FAILING ON A BRAND NEW CAR? IT IS VERY UPSETTING AND PREPLEXING. PLEASE INVESTIAGE WHAT IS GOING ON HERE--

TL* THE CONTACT OWNS A 2003 MAZDA 6. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V345000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. TL- THE CONTACT OWNS A 2008 MAZDA MOTOR CORP MZ6 IVE A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. GL

TL* THE CONTACT OWNS A 2004 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V345000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SEVERAL TIMES WHEN THE VEHICLE IS IN MOTION, AND THE DRIVER ATTEMPTS TO APPLY THE BRAKES, THE PEDAL SEEMS UNRESPONSIVE. DURING THESE INCIDENTS, THE BRAKE PEDAL IS VERY HARD TO APPLY, NEARLY IMPOSSIBLE. THANKFULLY WHEN THIS TRANSPIRED (5-10 TIMES OVER THE LAST 2-3 WEEKS), WE WERE TRAVELING RELATIVELY SLOWLY. AFTER EXERTING MUCH MORE THAN NORMAL FORCE, THE BRAKE PEDAL SEEMS TO DEPRESS AND HELP BRING THE VEHICLE TO A STOP, ALTHOUGH NOT AT THE NORMAL RATE OF BRAKING. ADDITIONALLY, DURING ONE OF THESE INCIDENTS, WHICH HAPPENED TODAY, THE BRAKES REMAINED ENGAGED, AND THE CAR WOULD NOT MOVE, EVEN AFTER SHIFTING TO PARK, AND TURNING OFF THE ENGINE. EVENTUALLY, AFTER SHUTTING OFF THE ENGINE A SECOND TIME AND WAITING AWHILE, THE BRAKES RELEASED. THIS INCIDENT OCCURRED WHILE DRIVING ON CITY STREETS, AND TRYING TO STOP AT A RED LIGHT. MOST OF THE OTHER INCIDENTS HAVE OCCURRED DURING CITY DRIVING, BUT THEY HAVE ALSO OCCURRED WHILE DRIVING ON THE HIGHWAY AS WELL.

I AM REPORTING TWO INCIDENTS OF ENGINE REVVING THAT OCCURRED WITHOUT MY FOOT ON THE ACCELERATOR. IN THE FIRST INCIDENT (SEP 2015), I STARTED THE CAR IN THE DRIVEWAY. AFTER A COUPLE SECONDS, THE ENGINE STARTED REVVING REALLY FAST EVEN THOUGH MY FOOT WAS ON THE BRAKE, NOT ON THE ACCELERATOR. I REMAINED IN PARK AND TURNED OFF THE IGNITION. AFTER RE-STARTING THE CAR, EVERYTHING BEHAVED NORMALLY. IN THE SECOND INCIDENT (DEC 6, 2015), I STARTED THE CAR, PUT IT IN REVERSE, AND WAS BACKING UP IN A GROCERY STORE PARKING LOT. THE CAR SUDDENLY ACCCELERATED BACKWARD WITH THE ENGINE REVVING. I WAS ABLE TO STOP IT BY DEPRESSING THE BRAKE HARD, AND THEN CHANGED THE TRANSMISSION FROM REVERSE TO DRIVE. THE REVVING STOPPED AND THE CAR DROVE NORMALLY AFTER THAT. I FELT LUCKY TO HAVE STOPPED THE CAR, HOWEVER, AND IT WENT BACKWARDS FURTHER AND FASTER THAN WANTED. I CHECKED THE FLOOR MATS AND BRAKE/ACCELERATOR AREA FOR ANY OBJECTS, AND EVERYTHING WAS IN THE CORRECT PLACE. I HAVE NOT YET HAD THE CAR EVALUATED BY A MECHANIC OR DEALERSHIP, BUT NOW PLAN TO DO THAT SOON.

MAZDA IS NOT ABLE TO REPAIR NHTSA 7914J AND 15V-382 FOR 4 MONTH 4250 STEVENS CREEK BOULEVARD SAN JOSE (408) 837-4061

REAR BRAKES (ROTORS AND BRAKE PADS) PREMATURELY WORN OUT AT ~35K THIS LOOKS LIKE A DESIGN ISSUES AS THERE IS A TSB FOR IT, DO TO RUST FORMATION THAT MAKES THE BRAKE PADS STICK. MAZDA SHOULD HAVE BEEN PRO-ACTIVE. ALL THEY NEEDED TO DO WAS TO REMOVE RUSTED SPOTS AND APPLY SOME GREASE. NOW I HAVE A CASE OPEN WITH MAZDA CUSTOMER SERVICE TO SEE IF THEY WILL COVER IT AS WARRANTY ITEM.

2006 MAZDA 6S. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AIRBAG INFLATOR INTERIM REPAIRS. *SMD THE CONSUMER STATED SHE HAS NOT HEARD FROM ANYONE SINCE SHE RECEIVED THE RECALL NOTICE. *JB

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FRONT DRIVER AND PASSENGER WHEELS SPUN, BUT FAILED TO MOVE THE VEHICLE. THE VEHICLE WAS BROUGHT TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.