MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V382000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WIRING SYSTEM PROBLEM WITH FRONT HEADLIGHTS RESULTS IN LOSS OF LIGHTING, POTENTIAL COULD CAUSE FIRE.

MELTING DASHBOARD. MINE IS NOT AS SEVERE AS OTHERS HAVE REPORTED. BUT THERE IS A STICKY/GOOEY FEEL TO PART OF MY DASHBOARD.

THE DASHBOARD HAS STARTED TO MELT. THIS HAS RESULTED IN A VERY SHINY STICKY MESS. THE SHEEN CAUSES SEVERE VISION PROBLEMS WHILE OPERATING THE VEHICLE. I HAVE BEEN ALMOST BLINDED AND UNABLE TO SEE THE TRAFFIC AT TIMES.

WHILE DRIVING ON INTERSTATE 90 WEST IN MASSACHUSETTS, 5 MILES FROM ROUTE 84, OUR AWD CX-9 STARTED MAKING A VERY LOUD WHINING NOISE. WITHIN 10 SECONDS, THE CAR STARTED BUCKING, MAKING A GRINDING NOISE AND THE STEERING BECAME DIFFICULT. I WAS ABLE TO MANEUVER TO THE LEFT SIDE OF THE ROAD; I COULD NOT MAKE IT TO THE BREAKDOWN LANE BECAUSE OF THE CAR'S CONDITION. ONCE THE CAR STOPPED, WE SMELLED BURNING FLUID AND SOME SMOKE CAME OUT OF THE VENTS INSIDE THE CAR. THE CAR WAS UNABLE TO DRIVE ON ITS OWN, THE WHEELS SEEMED LOCKED AND THE GRINDING NOISE WAS EXTREMELY LOUD WHEN IN DRIVE OR NEUTRAL. I HAD TO CALL 911. THE MASS STATE HIGHWAY PATROL ARRIVED AND HAD TO PUSH US OVER TO THE BREAKDOWN LANE WHILE THE CAR WAS IN NEUTRAL. THE THE MASS STATE POLICE HALTED ALL TRAFFIC ON THE HIGHWAY FOR THIS TO OCCUR. WE SAT IN THE BREAKDOWN LANE FOR AN HOUR WAITING FOR A TOW TRUCK. THIS ENTIRE SITUATION WAS VERY DANGEROUS. I HAD A TODDLER IN THE CAR WITH US. THE HIGHWAY WAS ONLY MOVING AROUND 35-40 MILES AN HOUR AND SLOWING AT THE TIME OF THE INCIDENT. THE MASS STATE HIGHWAY PATROL AND TOW TRUCK DRIVER STATED THAT THE CAR MAY HAVE SPUN OUT OR FLIPPED IF THE HIGHWAY WAS MOVING AT SPEED DUE TO SUCH A CATASTROPHIC STEERING FAILURE. THE CX-9 HAD STARTED MAKING A OCCASIONAL QUIET WHINING SOUND IN THE DAYS PRIOR TO THE FAILURE, ON OUR DRIVE FROM VIRGINIA TO MASS . THERE WAS NO OTHER WARNING, NO WARNING LIGHTS ON THE DASH AT ALL. THE CAR WAS TOWED TO THE CLOSEST MAZDA DEALERSHIP AND WAS DIAGNOSED WITH AN INTERNAL FAILURE IN THE TRANSFER CASE. THE REPAIR WAS COVERED UNDER OUR POWER TRAIN WARRANTY, AS THE CAR ONLY HAD 28,764 MILES AT THE TIME OF THE INCIDENT AND IS 3 YEARS OLD.THE MAZDA DEALER SAID THERE HAVE BEEN NUMEROUS TRANSFER CASE FAILURES IN AWD CX-9S. I WANT TO SEE THIS PART RECALLED BECAUSE THIS FAILURE CREATED A VERY DANGEROUS SITUATION FOR MY FAMILY.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A COIL SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL SPRINGS FAILED ONCE AGAIN AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN NOTICED FUEL LEAKING FROM THE VEHICLE. THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V621000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND WOULD BE KEPT UNTIL THE RECALL REMEDY COULD BE PERFORMED. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

ON JANUARY 7,2015 I WAS DRIVING ON THE LONG ISLAND EXPRESS WAY MERGING OFF THE RAMP BACK ONTO THE HIGH WAY WHEN I COULDN'T BREAK. MY BREAKS DIDN'T WORK. I KEPT ON PRESSING THEM DOWN AND NOTHING WAS WORKING. TRUCKS WERE ALL HONKING AT ME BECAUSE I WAS MERGING WITHOUT STOPPING. FINALLY I WENT OFF THE RAMP ONTO THE GRASS. I CALLED THE DEALERSHIP AND WAS INFORMED THAT THERE IS A RECALL REGARDING THIS PROBLEM. NEVER GOT ANYTHING IN THE MAIL FROM THEM STATING OF SUCH THING.I TOOK THE CAR IN AND I DON'T OWN THE CAR ANYMORE BECAUSE I WAS BEYOND AFRAID AFTER THIS SITUATION.

I PURCHASED THE CAR NEW ON SEPTEMBER 18,2015. HAVING THE CAR FOR 3 MONTHS I HAVE BEEN AT THE SERVICE DEPARTMENT 3 TIMES. I GOT HOME THE FIRST DAY AND THE BELT WAS NOT REGISTERING AND WAS MAKING NOISE WHEN I HAD IT ON. THE LAST 2 TIMES I CONTINUE TO HEAR NOISE COMING FROM THE CAR. THE NOISE IS HEARD FROM UNDERNEATH AND IT HAS TO BE DRIVEN FOR SIGNIFICANT AMOUNT OF MINUTES BEFORE THE NOISE GOES AWAY. I RECORDED THE NOISE ON NOVEMBER 28,2015 AND CALLED THE DEALER VERY UPSET BECAUSE ITS A PROBLEM THAT'S NOT BEING ADDRESSED AND FIXED. I DROPPED THE CAR OFF ON MONDAY NOVEMBER 30,2015 AND WAS TOLD YESTERDAY DECEMBER 1,2015 THAT THEY DONT SEE THE PROBLEM.THIS IS A NEW CAR AND I NEVER TEST DRIVEN BEFORE BUYING. I NEED HELP. I HAVE THE RECORDING BUT I CANT ATTACH IT ON HERE.

TL* THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.