MAZDA Complaints

LIKE MANY OTHERS WIPERS WERE WORKING INTERMITTENTLY ONLY TO STOP WORKING COMPLETELY REPLACED SWITCH TO NO AVAIL. HAVE RED ITS A PROBLEM WITH THE GENERAL ELECTRIC MODULE WITH TRY REPLACING THAT NEXT!

AT VARIOUS TIMES BETWEEN AUGUST 2015 AND NOVEMBER 2015, MY BRAKES DID NOT RESPOND PROPERLY. AT ABOUT 3-WEEK INTERVALS, MY BRAKE PEDAL WOULD GO FARTHER DOWN TOWARD THE FLOORBOARD THAN IT USUALLY TAKES FOR ME TO STOP. THIS USUALLY HAPPENED AT LOW SPEEDS (5MPH TO 40MPH), USUALLY WHEN I AM APPROACHING A STOPLIGHT OR STOP SIGN. AFTER ALL OF THESE INSTANCES, WHENEVER I PARKED MY CAR AND STARTED A NEW TRIP, THE BRAKES WOULD GO BACK TO NORMAL. HOWEVER, ON 11/10/15, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WHEN I TRIED TO STOP AT 15-20MPH. THIS WAS ON A BUSY CITY STREET, AND I HAD TO DRIVE UP ON THE MEDIAN TO AVOID HITTING THE CAR IN FRONT OF ME. I TOOK IT TO SEARS AND WAS TOLD THERE WAS NO PROBLEM WITH THE BRAKES; HOWEVER, THEY BLED THE BRAKE LINE, CHANGED THE BRAKE FLUID. THEN, I TOOK IT TO THE MAZDA DEALER AND WAS TOLD THERE WAS NO PROBLEM WITH THE BRAKES, BUT THAT THE FLUID NEEDED TO BE CHANGED. WHEN I TOOK IT TO CARMAX, THEY TOLD ME IT WAS THE MASTER CYLINDER, AND THEY REPLACED IT ALONG WITH THE FRONT ABS TONE RINGS. ON 11/25/15, TWO DAYS AFTER GETTING MY CAR BACK FROM THE CARMAX MECHANICS, THE BRAKE PEDAL WAS AGAIN FEELING LIKE IT WAS GOING FARTHER DOWN THAN NECESSARY, AND THEN IT WENT TO THE FLOOR AGAIN. THAT TIME, I WAS APPROACHING A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, SO IT WAS AT A LOW SPEED. THE CAR IS NOW BACK AT CARMAX, AND THEY HAVE CALLED TO SAY THAT THEY CANNOT FIND ANY PROBLEM. THE SCARIEST THINGS ABOUT THIS (BESIDES THE OBVIOUS FEAR THAT MY CAR WILL CAUSE AN ACCIDENT) ARE: 1) THE RANDOM NATURE OF THESE BRAKE PROBLEMS; 2) THE FACT THAT THE BRAKE PEDAL GOES BACK TO NORMAL AFTER ONE OF THESE EVENTS; 3) MECHANICS WERE NOT SPOTTING A PROBLEM WITH MY BRAKES; AND 4) WHEN A PROBLEM WAS SPECIFIED AND SUPPOSEDLY FIXED, THE BRAKES STILL WENT OUT.

TL* THE CONTACT OWNS A 2007 MAZDA RX-8. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SEAMS WERE FRACTURED AND THE AIR BAG WAS EXPOSED IN THE DASHBOARD. AS A RESULT, THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD INADVERTENTLY DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V382000 (AIR BAGS). THE CONTACT WAS UNABLE TO GET THE PART FROM THE DEALER FOR AN EXTENDED PERIOD OF TIME, WHICH WAS BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE REPAIRS. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME TO REPAIR THE VEHICLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/18/16*LJ; UPDATED 05/02/18*JB

THE DASHBOARD IS MELTING CAUSING A GLARE IN THE WINDSHIELD. BLOCKING MY VIEW WHILE DRIVING.

THIS INVOLVES THE ELECTRICALLY ASSISTED STEERING. WHILE HAVING AN EXTENDED WARRANTY THAT COVERED THE PART THE DEALER KEPT SAYING THAT THERE WASN'T AN ISSUE WITH THE STEERING, EVEN AFTER I HAD SHOWED THEM HOW TO MANUALLY DIAGNOSE THE ISSUE; AND THAT THEY WOULDN'T BE PAYING FOR IT BUT THE WARRANTY WOULD. THIS HAS BEEN AN ONGOING PROBLEM THAT KEEPS GETTING WORSE THE STEERING INDICATOR LIGHT IS ON AND THE ISSUE IS CONSTANT. WHETHER AT A STAND STILL, DRIVING, OR TURNING. THE WHEEL LITERALLY LOCKS UP AND REQUIRES YOU TO USE FORCE TO BRAKE IT FREE, WHEN THIS HAPPENS YOU HAVE TO IMMEDIATELY COUNTER ACT THE EXTREME BREAKING FORCE (ROTATIONAL) THAT YOU APPLIED SO YOU DON'T SIDE SWIPE ANOTHER CAR. (THIS IS NOT JUST FROM THE ELECTRICAL ASSIST NOT WORKING BUT THE RACK ITSELF) WHEN YOU DO COUNTER THE FORCE, NOW YOUR GOING THE OTHER WAY DEPENDING ON THE ORIGINAL FORCE. THIS CAN AND MAKES IT SEEM TO YOU AND OTHERS THAT YOU SNAPPING THE CAR, EXTREMELY QUICKLY IN YOUR LANE FOR NO REASON. BUT ALSO DUE TO THE FORCE AND SPEED MAKES THE CAR WANT TO BREAK TRACTION AND SPIN OUT. ANOTHER INSTANCE IS WHERE YOU HAVE LITTLE (STILL MANUAL) FORCE ON THE WHEEL AND THEN THE TEETH OF THE GEAR SEEM TO JUMP OR BOUNCE FROM 1 TO THE OTHER WHICH LEADS TO A QUICK SWAYING OF THE CAR NOT QUITE SNAPPING. AND FINALLY NOW AND RECENTLY THE ELECTRICAL ASSIST SEEMS TO BE KICKING IN AND ADDING MORE TURN TO THE WHEEL. SO WHEN YOU THINK YOU'VE FIXED THE SWAYING FORCES THE ELECTRICAL ASSIST ADDS MORE FORCE AND IT THROWS YOU OFF ON HOW MUCH OR LESS FORCE YOU HAVE TO USE SO THAT YOU DON'T TAKE OUT ANOTHER VEHICLE THESE KINDS OF THINGS SHOULD NOT BE HAPPENING AND NEED TO BE FIXED, SO THAT NO ONE GETS HURT. I HAVE HAD MANY CLOSE INSTANCES NOT HITTING PPLS ALSO I AM UNABLE TO GET MY STATE INSPECTION OR A PROPER ALIGNMENT OF THE VEHICLE SO THIS IS PUTTING WEAR ON MY TIRES AND I AM UNABLE TO SELL THE VEHICLE

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE TURNING THE STEERING WHEEL, A RATTLING NOISE WAS HEARD. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1992 MAZDA PROTEGE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION FAILED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

* ENGINE ISSUES WHEN THE A/C COMPRESSOR LOCKED UP. THIS IS A KNOWN ISSUE IN THIS MAKE AND MODEL. THIS HAPPENED AROUND 36K MILES WHILE I WAS DRIVING ON A FREEWAY. WE HAD TO COAST INTO THE NEXT EXIT. * ENGINE KNOCKING ISSUES. THEY STILL PERSIST AND STARTED AROUND 50K MILES. * ENGINE RESISTANCE. ALONGSIDE THE KNOCKING THERE SEEMS TO BE A GOOD AMOUNT OF RESISTANCE WHEN TAKING YOUR FOOT OFF OF THE PEDAL FOR ACCELERATION. * THEY ADDED A FACTORY EXTENSION TO THE RADIO FOR THE IPOD. EVER SINCE THEY INSTALLED THIS, THE REST OF THE ELECTRICAL COMPONENTS HAVE BEEN OVERLOADED. - HEADLIGHTS GO OUT FREQUENTLY. THIS CONCERNS ME AS MY WIFE DRIVES THE CAR AND I WOULDN'T WANT BOTH TO GO OUT AT THE SAME TIME. - THE BATTERY WON'T HOLD A CHARGE IF NOT DRIVEN FOR A FEW DAYS. THE DEALERSHIP ACKNOWLEDGED THAT THE RADIO HAS A 'PARASITIC DRAW' ON THE BATTERY CAUSING THESE ISSUES, BUT REFUSES TO TAKE RESPONSIBILITY FOR THEIR INSTALLATION. THEIR SOLUTION IS TO CHARGE $800+ FOR A NEW HEAD UNIT, WHICH IS OUTRAGEOUS SINCE I NEVER DID ANYTHING TO THE FACTORY HEAD UNIT.

FOUR NEW TIRES INSTALLED LAST SUMMER. SINCE THEN TWO HAVE FAILED WHILE DRIVING. THE FIRST TIME I THOUGHT MY DAUGHTER HIT SOMETHING WHEN THE RIGHT FRONT TOTALLY FAILED (REPLACED NEW TIRE UNDER 5000 MILES). SHE SAID IT HAPPENED WHILE DRIVING SLOW THRU NEIGHBORHOOD. THEN THE LEFT FRONT FAILED A FEW MONTHS LATER AND SHE HAD IT REPLACED. SHE WAS TOLD THE PROBLEM IS THE TPMS, AND THAT THE RIGHT REAR WILL PROBABLY FAIL TOO.