MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 MAZDA CX-5- ARLINGTON, TX
HAD FULLY LOADED CX5 TOURING 4 MONTHS. SUDDENLY TODAY, WHEN I PRESS ON ACCELERATOR, CAR WOULD JERK AS IT WAS ATTEMPTING TO DRIVE FORWARD. AFTER I MADE IT TO WORK, LEFT WORK EARLY TO GO TO DEALERSHIP. CAR WOULD START AND GO INTO REVERSE, BUT IT WOULD NOT GO FORWARD IN DRIVE. CAR HAD TO BE TOWED TO DEALERSHIP, WHERE THEY ARE TRYING TO DIAGNOSE THE PROBLEM. I AM REALLY NERVOUS THAT THEY FIND THE PROBLEM AND FIX IT CORRECTLY THE FIRST TIME. I HAVE A 90 MILE COMMUTE (ROUND TRIP) ON A FAST MOVING TOLL ROAD, AND CANNOT TAKE THE CHANCE OF BREAKING DOWN WHEN I AM IN ROUTE.
Source: NHTSA WEB SITE -
2006 MAZDA RX-8- PETALUMA, CA
TAKATA RECALL: TL* THE CONTACT OWNS A 2006 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000, AND 15V382000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MAZDA MAZDA3- ROUND LAKE, IL
TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING 5 MPH, THE POWER STEERING FAILED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MAZDA MX-5- LONG BEACH, CA
TL* THE CONTACT OWNS A 2008 MAZDA MIATA. THE CONTACT STATED THAT THE STEERING WHEEL LOCKING MECHANISM DRAINED THE BATTERY OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 40,000. UPDATED 1/19/16 LN UPDATED 02/05/16*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MAZDA MAZDA6- BOWIE, MD
TAKATA RECALL: TL* THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V382000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 MAZDA MAZDA3- MORGAN HILL, CA
ENGINE LIGHT CAME ON WITH EVAP LEAK CODE. SMALL LEAK AT FIRST THEN INCLUDED LARGE LEAK CODE LATER. ALSO BEGAN TO NOTICE STRONG GAS SMELL OUTSIDE VEHICLE AFTER FUELING. TURNED OUT THE FUEL PUMP RING THAT HOLDS DOWN AND SEALS FUEL PUMP TO FUEL TANK HAD CRACKED. OVER TIME THE SPLIT BECAME LARGER. WHEN TANK WAS FILLED, RAW FUEL WOULD LEAK OUT AROUND PUMP ON TOP OF TANK. WHICH ALSO HAPPENS TO BE RIGHT UNDER THE REAR SEAT WHERE ME KIDS SIT. REPLACEMENT WAS EXPENSIVE BECAUSE THE RING COULD NOT BE REMOVED FROM UNDER THE SEAT. IT REQUIRED DROPPING THE TANK TO REPAIR. MECHANIC FELT IT WAS A STRESS CRACK. THE FUEL PUMP HAD NEVER BEEN WORKED ON BEFORE. THE ORIGINAL RING WAS INSTALLED AT THE FACTORY.
Source: NHTSA WEB SITE -
2011 MAZDA CX-9- KANSAS CITY, MO
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT HAVE ADEQUATE POWER TO GO UP OR DOWN HILLS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE OF THE VEHICLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. ....UPDATED 03-31-16 *BF *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 MAZDA CX-5- SAINT PAUL, MN
ON OCTOBER 6, 2015, I WAS TRAVELING ON I-70 IN SOUTHERN UTAH WHEN THE REAR DRIVER SIDE TIRE BLEW OUT. THE TIRE WAS A YOKOHAMA GEOLANDER G91, DOT FDF5 PC50814, SIZE P225/65R17/60H. THIS TIRE WAS ON MY 2015 MAZDA CX5 WHEN I PURCHASED IT IN LATE AUGUST 2014. IT HAD 10559 MILES ON IT. ROAD CONDITIONS AT THE TIME OF THE BLOW OUT WERE EXCELLENT AND THE ROAD WAS VERY SMOOTH AS IT HAD BEEN RECENTLY PAVED. THE TIRE WAS IN 3 PIECES, THE TWO SIDE WALLS AND THE BOTTOM TREAD. THERE WAS NO EVIDENCE OF PUNCTURE. THE GENTLEMAN WHO ASSISTED IN CHANGING THE TIRE SAID HE WAS FREQUENTLY CALLED TO THAT AREA FOR FLAT TIRE ASSISTANCE, BUT HE HAD NEVER SEEN ANYTHING QUITE LIKE THIS SEPARATION OF THE SIDEWALLS FROM THE TREAD. IT SEEMS THIS IS A FAIRLY COMMON PROBLEM WITH YOKOHAMA TIRES FROM MY READING OF OTHER COMPLAINTS.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA5- SAGINAW, TX
TL* THE CONTACT OWNS A 2012 MAZDA 5. THE CONTACT STATED THAT THE FUEL TANK OVERFLOWED WHEN FILLED UP. THIS WAS A RECURRING ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MAZDA CX-5- SANTA FE, NM
PURCHASED 2016 MAZDA CX-5 IN JUNE 2015. WITHIN TWO WEEKS, CRACKED WINDSHIELD. TWO MONTHS LATER, SECOND CRACKED WINDSHIELD. TWO MONTHS AFTER THAT, CRACKED WINDSHIELD. TWO MONTHS AFTER THAT, CRACKED WINDSHIELD. NOW...ANOTHER TWO MONTHS LATER, I WILL BE ON MY 4TH WINDSHIELD. WHEN THESE CRACK, THEY CREATE HIGH GLARE AND BLINDING MOMENTS WHEN SUN OR HEADLIGHTS CATCH THAT CRACK. THERE IS A MANUFACTURING OR DESIGN ISSUE WITH THIS PRODUCT. AND ALSO AN ACCOMPANYING SAFETY ISSUE. I ONLY NOTICED THESE CRACKS AFTER THE VEHICLE HAD BEEN SITTING. RECOURSE?
Source: NHTSA WEB SITE