MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MAZDA RX-8
    - PORT ORANGE, FL

    THERE IS A FLAW IN THE MAZDA RX8 ENGINE. IT IS WHY THEY STOPPED MAKING THEM IN 2011. THE ENGINES HAVE BAD APEX SEALS. AS A RESULT - THE SEALS BLOW AROUND 70 THOUSAND MILES AND THE ENGINE IS USELESS. MAZDA REPLACED MY ENGINE IN 2011. HOWEVER - IT DOES NOT SOLVE THE PROBLEM. THE ENGINE STILL SHUTS DOWN IN TRAFFIC. THIS IS EXTREMELY DANGEROUS. WHEN YOU ARE COMING TO A STOP OR SLOWING DOWN THE ENGINE WILL JUST SHUT OFF. IT HAS ALSO SHUT OFF WHEN I ATTEMPTED TO PASS IN THE LEFT LANE WHILE ACCELERATING ON THE HIGHWAY. IT ALSO HAS SOMETHING CALLED A HOT NON-START - THIS MEANS - IT WILL NOT START WHEN THE ENGINE IS HOT. YOU HAVE TO WAIT 20 MINUTES FOR THE CAR TO COOL BEFORE IT CAN START. IF THERE IS NO EMERGENCY LANE WHEN YOUR CAR SHUTS DOWN - YOU ARE IN TROUBLE AND IN A VERY DANGEROUS SITUATION,. I HAVE BEEN STUCK NUMEROUS TIMES IN TRAFFIC AND THEN THE CAR UNABLE TO START. ALSO AS A RESULT OF THIS HOT NON-START- YOU HAVE TO FUEL YOUR CAR WITH IT RUNNING OR YOU WILL HAVE TO SIT AND WAIT AT THE GAS PUMP FOR 20 MINUTES BEFORE IT CAN START. THIS HAS OCCURRED BEFORE THEY REPLACED MY ENGINE FROM 2009 THRU 2011 AND NOW WITH A NEW ENGINE FROM 2012 THRU 2015 THEY ALSO NEED TO BE INVESTIGATED FOR FRAUD. I LEASED MY CAR FOR 3 YEARS. I THEN PURCHASED IT AND FINANCED IT FOR 5 YEARS IN 2008. MAZDA KNEW THESE ENGINES WERE FLAWED - BUT THEY WERE STILL SELLING THEM TO PEOPLE WHEN THIS ENGINE ISSUE HAS BEEN AROUND SINCE 2005. THE CAR IS DANGEROUS TO DRIVE. ALSO - THE APEX SEALS CAN BLOW WHEN YOU ARE DRIVING THE WHICH MEANS THE CAR WILL SHUT DOWN IN TRAFFIC AS WELL. I AM NOT ALONE - SEARCH MAZDA RX8 ENGINE ISSUES ON GOOGLE - EVERYONE HAS THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - COLLEGE STATION, TX

    MY DASHBOARD HAS STARTED MELTING. IT CAUSES A HUGE GLARE ACROSS THE FRONT WINDSHIELD AND MAKES IT DIFFICULT TO DRIVE. THIS IS AN ACCIDENT WAITING TO HAPPEN. I DID PUT MY CAR IN SERVICE AT THE MAZDA DEALERSHIP IN CLEAR LAKE, TEXAS AND IT SAT THERE FOR OVER A MONTH. THEY DID GIVE ME A LOANER CAR BUT THEY CALLED ME TO DROP OFF THE LOANER AND PICK UP MY CAR, I EXPRESSED HOW TERRIFIED I AM TO DRIVE MY VEHICLE AND ASKED IF I COULD STAY IN THE LOANER UNTIL THE ISSUE WAS RESOLVED, AND THEY SAID, "IT WAS NOT THEIR PROBLEM" AND GAVE ME THE MAZDA CORPORATE NUMBER "BECAUSE IT WAS MAZDA'S PROBLEM NOT THE DEALERSHIP". I CALLED MAZDA AND THEY TOLD ME TO RETURN THE LOANER AND TO PUT A TOWEL OVER THE MELTED DASHBOARD(WHICH I HAVE TRIED BUT CAUSE A REFLECTION). I AM FURIOUS THAT MY SAFETY IS NOT A PRIORITY TO THESE PEOPLE. I NEED HELP GETTING THIS ISSUE RESOLVED.

    Source: NHTSA WEB SITE
  • 2007 MAZDA MX-5
    - SHOREWOOD, WI

    AIRBAG WARNING LIGHT SHOWS CODE 22 ON INTERMITTENT BASIS NOT REPEATED DURING MULTIPLE DEALER VISITS. CRITICAL SAFETY SYSTEMS, SUCH AS AIRBAGS, MUST BE MADE TO BE RELIABLE. DEALER INDICATES MAZDA DOES NOT COVER PARTS OR LABOR TO REPAIR, OR PROVIDE ASSURANCE THAT OTHER COMPONENTS OF THE SRS WILL NOT NEED REPAIR ALSO. 20.000 TO 45,000 MILES ON ODOMETER SINCE THIS FIRST AROSE. IGNITION SWITCH FUNCTION ALSO A POTENTIAL CAUSE FOR WARNING LIGHT TO TRIGGER.

    Source: NHTSA WEB SITE
  • 2004 MAZDA MAZDA6
    - MANKATO, MN

    TL* THE CONTACT OWNS A 2004 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 AND 15V382000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/05/16*LJ UPDATED 02/16/16*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MAZDA CX-9
    - HAMMOND, IN

    LEFT LOWER CONTROL ARM BALL JOINT FAIL AND RIPPED LEFT CV AXEL. RIGHT SIDE BALL JOINT WAS LOOSE AND RIGHT LOWER CONTROL ARM WAS REPLACED, AT THE MOMENT THE CAR STILL CANT DO TIGHT TURN WITHOUT CLICKING NOISE. LEFT LOWER CONTROL ARM WAS REPLACED COMPLETE WITH BALL JOINT

    Source: NHTSA WEB SITE
  • 2003 MAZDA MAZDA6
    - TURNERS FALLS, MA

    TL* THE CONTACT OWNS A 2003 MAZDA 6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V34500 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THAT THE PART NEEDED TO REVISE THE DEFECT HAD NOT BEEN PRODUCED. THE CONTACT'S VIN WAS ASSOCIATED WITH THE RECALL AS OF JUNE 19, 2015. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/19/16 LN *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 MAZDA MAZDA3
    - SINKING SPRING, PA

    HEADLIGHTS ARE AIMED VERY LOW AND PROVIDE ZERO LIGHT ABOVE A LOW VERTICAL CUT OFF POINT. TOOK THE CAR TO THE DEALER AND THEY SAID THEY AIMED THE LIGHTS HIGHER, BUT I DO NOT NOTICE A DIFFERENCE. LOOKED AT CHANGING THE AIM MYSELF, BUT THERE IS NO OBVIOUS ADJUSTMENT MECHANISM. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT IS FREQUENTLY IMPOSSIBLE TO SEE *ANYTHING* MORE THAN 8, 20, OR 70 FEET AHEAD WHEN THE GRADE OF THE ROADWAY CHANGES IN A POSITIVE DIRECTION, FOR INSTANCE AT THE BOTTOM OF A HILL WHEN THE ROADWAY BEGINS TO TRANSITION FROM LEVEL TO A POSITIVE GRADE UPHILL, OR AS YOU ARE TRAVELING DOWNHILL, REACH THE BOTTOM OF A HILL AND THE CAR IS POINTED DOWNHILL BUT THE ROAD AHEAD IS LEVEL. THIS IS ALSO A PROBLEM WHEN YOU ARE ON A HILL AND THE GRADE OF THE HILL CHANGES. THE LOW BEAM HEADLIGHTS ARE FINE ON PERFECTLY LEVEL ROADS, BUT ARE A CRASH WAITING TO HAPPEN ANYWHERE ELSE.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - BOARDMAN, OH

    I HAD DRIVEN MY NEW CAR FOR ONLY ABOUT 700 MILES WHEN THE TRANSMISSION FAILED. I WAS WAITING FOR A RED LIGHT TO TURN GREEN. WHEN IT DID, I PRESSED ON THE GAS AND THE CAR ENGINE ROARED, BUT THE TRANSMISSION ACTED AS IF IT WERE IN NEUTRAL. THE CAR WENT NO WHERE FOR ABOUT FIVE SECONDS. I PUT ON MY HAZARD LIGHTS AND WAS LUCKY NOT TO BE HIT FROM BEHIND. EVENTUALLY, THE DRIVE KICKED IN. I TOOK IT TO THE DEALER AND WAS TOLD IT NEEDED A NEW TRANSMISSION. THERE WAS NO KNOWN RECALL ISSUE AS OF YET. MAZDA REPLACED THE TRANSMISSION AS PER THE WARRANTY.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - WEST ROXBURY, MA

    GAS PEDALS IS STICKY WHEN FLOORING IT. IT WILL STAY AT THE MAXIMUM ACCELERATION POSITION FOREVER OR THE GAS PEDALS IS STICK WITH THE FLOOR FOREVER. THE ONLY WAY TO GET OUT OF IT IS TO MANUALLY PULL IT BACK. THE STICKY GAS PEDALS WILL LEAD TO UNINTENDED ACCELERATION INCIDENTS. I BELIEVED THIS IS A COMMON ISSUE WITH YEAR 2010 MAZDA3 5 DOOR.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - MERRITT ISLAND, FL

    THE DASH HAS BEEN MELTING FOR THE LAST 3 YEARS. IN THE SUMMER IT GETS SQUISHY AND HAS STARTED TO FALL APART. USING SUN SHIELD IS DIFFICULT BECAUSE THEY STICK TO THE DASH AND THE DASH MELTS TO THE COVER.

    Source: NHTSA WEB SITE