MAZDA Complaints

LOST CLUTCH TO THE FLOOR WHILE DRIVING NEARLY HAVING AN ACCIDENT. TOOK OFF CLUTCH MASTER CYLINDER AS SYMPTOMS WOULD SUGGEST THE REPAIR WOULD BE. FOUND OUT THAT THE PEDAL ASSEMBLY IS BROKE AND THAT THE FIREWALL IS "CRACKED" I CAN SEE LOTS OF POSTS ONLINE WHERE THIS SEEMS TO BE VERY COMMON AND VERY DANGEROUS

AS I WAS DRIVING I NOTICED MY BRAKES MAKING A HISSING NOISE OF ABOUT DAY. THEN, THE BRAKE PEDAL BECAME HARD AND THEY FAILED TO WORK.

TL* THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V382000 (AIR BAGS), BUT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATE 01/15/16 MA

I BOUGHT THIS CAR NEW IN MAY. WITHIN THE FIRST MONTH, THE CAR WOULDN'T START I BOUGHT THE CAR IN TO THE DEALER AND THEY REPLACED THE BATTERIES ON THE FOBS. LAST WEEK, I NOTICED THE DRIVER'S SIDE WINDOW TRIM FRONT AND BACK DOORS WAS MELTING. I CALLED THE DEALER, BOUGHT IT IN AND THEY TOOK PICS, SAID THEY WOULD CONTACT MAZDA REP AND SENT ME HOME. ON SATURDAY, I DROVE TO A STORE APPROX. 10 MILES AWAY AND WHEN LEAVING FOR HOME, MY CAR WOULDN'T START AGAIN. I FINALLY GOT IT STARTED AFTER MULTIPLE TRIES. WHILE DRIVING HOME I NOTICED THE BLIND SPOT MONITORING ON THE DRIVERS SIDE WAS FLASHING AND THERE WERE NO CARS NEXT TO ME. I LEFT THE CAR PARKED FOR THE REST OF THE WEEKEND BUT ON SUNDAY NOTICED THE MELTED SPOTS WERE WORSE. I CONTACTED THE DEALER ON MONDAY AND BROUGHT IT IN. THEY ARE SAYING SOMETHING ON OUR HOUSE OR AROUND IT IS CAUSING THE MELTING, HOWEVER, MY WIFE PARKS HER 2015 HONDA CR-V NEXT TO MINE AND THERE IS NO MELTING HAPPENING TO HER CAR. ALL THE OTHER VEHICLES OWNED AND PARKED IN THE SAME DRIVEWAY FOR THE PAST 15 YEARS DO NOT HAVE THIS ISSUE. I ALSO SUBMITTED THIS INFO TO MAZDAUSA.COM BUT HAVE NOT HEARD BACK.

TL* THE CONTACT OWNS A 2001 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS SHIFTED INTO THE DRIVE POSITION AND FAILED TO MOVE FORWARD. THE CONTACT ALSO STATED THAT THE RPMS ON THE INSTRUMENT PANEL BECAME INOPERABLE WHILE GEAR SHIFT WAS IN THE REVERSE POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE PLASTIC CASING ON MY DRIVERS SIDE DASHBOARD THAT ENCASES THE AIR BAG IS PUSHING IT'S WAY THROUGH THE DASHBOARD. IT IS THE EXACT SHAPE OF A RECTANGLE WHICH THE DEALERSHIP SAYS IS THE PLASTIC CASING. I FEEL THIS IS A DEFECT IN THE CAR AND ALSO DANGEROUS BUT I WAS TOLD THAT THIS IS NOT A WARRANTY ISSUE.

WINDSHIELD IS TOO THIN, AND BREAKS VERY EASILY. A SMALL (LESS THAN A QUARTER INCH) STONE HIT MY WINDSHIELD ON THE PASSENGER SIDE ABOUT 6 INCHES FROM THE BOTTOM, CRACKING IT WHILE I WAS FOLLOWING ANOTHER VEHICLE AT 60 MPH AND ABOUT 3 TO 4 SECONDS APART.

TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE AND STATED THAT THE THEFT SYSTEM HAD TAKEN OVER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

I RECEIVED THE SAFETY RECALL LETTER DATED 07/2015 FOR THE DRIVER AIR BAG INFLATOR INTERIM REPAIR- SAFETY RECALL 7914J NHTSA CAMPAIGN NO. 15V-345 & 15V-382. I WENT TO MAZDA DEALERSHIP TO HAVE REPAIR DONE, I WAS TOLD THAT PART HAD TO BE ORDERED AND WAS TOLD THAT PART WOULD BE IN ON OCTOBER 1ST, ON OCTOBER 2ND I WENT TO GET MY CAR REPAIRED AND WAS TOLD THAT PART WAS NEVER ORDERED AND THAT WAS JUST A "PROMPT" LETTER, AND NOT TO WORRY ABOUT IT. BUT I AM SENDING THIS COMPLAINT BECAUSE I AM VERY CONCERN. I WOULD LIKE FOR SOMETHING TO BE DONE ABOUT GETTING MY CAR FIXED....THANKS

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING 40 MPH, THE BRAKES MADE A HISSING SOUND WHEN ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 32,885.