MAZDA Complaints

I HAVE HAD THIS SUV SINCE NEW AND HAVE TAKEN VERY GOOD CARE OF IT. WE DO NOT DRIVE IT IN WINTER AS WE HAVE ANOTHER CAR IN FLA. BUT STILL LIKE THOUSANDS OF OTHER TRIBUTES, ESCAPES AND MARINERS THE RIGHT REAR SHOCK MOUNT HAS RUSTED OUT ALONG WITH INTER FINDER WHEEL WELL!. WHICH HAS LEFT US WITH A VERY UNSAFE VEHICLE.

WHEN THE CAR IS GETTING WET AND RUNNING IN A HUMPS WE ALWAYS HEARD A SQUEAKING OR CRACKING SOUNDS ON THE FRONT WHEEL, LIKELY ITS IN FRONT SHOCK, I GUESS

THE RIGHT REAR WHEEL WELL HAS A LARGE HOLE GOING THROUGH TO THE LIFT GATE AREA OF THE VEHICLE. IT'S ALL RUSTED OUT.

DRIVER SIDE SEAT STARTED GETTING HOT WHILE DRIVING BUT SWITCH WAS NOT ON. HAD TO STOP CAR AND WAIT FOR SEAT TO COOL OFF. THIS HAS HAPPENED 2 TIMES SO FAR. DEALER SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR.

WHILE DRIVING ON HIGHWAY TPMS SIGNAL SOUNDED. EXITED IMMEDIATELY REAR RIGHT TIRE FLAT.UPON EXAMINATION VALVE HAD FALLEN INTO TIRE. CHANGED TIRE WENT TO SERVICE TIRE DEALER STATED ALL VALVES CORRODED BADLY. REPLACED ALL VALVES AT COSTCO THEY WERE UNABLE TO SERVICE TOO MUCH CORROSION. CX9 OWNERS SHOULD BE WARNED OF PROBLEM AND POSSIBLE CATASTROPHIC FAILURE.

WAS DRIVING MY CAR WITH CHILDREN IN IT WHEN THE WHEEL FELL OFF AND AXEL CRACKED. IT CAUSED FRONT END DAMAGE I COULDN'T GET OUT OF THE DRIVER SIDE DOOR BECAUSE IT WOULDN'T OPEN. HAD TO PAY TO GET ALL OF THAT FIXED. I JUST RECEIVE RECALL 8515G. MY ISSUE WITH THIS IS THAT THE RECALL DOES NOT CORRECT THE ISSUE. THE REASON FOR THE RECALL IS THAT WATER GET LEAK INTO THE SUSPENSION AND CAUSE CORROSION. REPLACING JUST THE CONTROL ARMS AND BALL JOINTS DOES NOT PREVENT THIS FROM HAPPENING AGAIN. WATER CAN STILL LEAK INTO THE SUSPENSION AND THE NEW PARTS COULD COULD CORRODE, BECOME LOOSE AND CAUSE THE SAME THING TO HAPPEN AGAIN BUT THIS TIME IT COULD RESULT IN MORE DIRE CONSEQUENCES. WE WERE LUCKY I WAS TRAVELING AT A LOW RATE OF SPEED THE FIRST TIME IT HAPPENED. THIS IS FORCING US TO BUY A NEW CAR WHEN WE STILL OWE $8000 ON THE MAZDAZ WE WANT TO BE REIMBURSED FOR THIS AND THE ACCIDENT WE HAD AND THE RISK IT OUT THE LIVES OF ME AND MY CHILDREN IN. FURTHERMORE MAZDA SAID THERE IS A SHORTAGE OF PARTS WHICH MEANS THEY WON'T REPLACE IF THERE IS NO SIGN OF LOOSENESS. THIS IS REDICULOUS AS MY CRASH OCCURRED A FEW MONTHS AFTER BEING INSPECTED. THEY ARE ENDANGERING LIVES

DASHBOARD MELTED COMPLETELY, I AM NOT ABLE TO OPERATE THE VEHICLE FROM THE HOURS OF 10AM - 4:30PM BECAUSE IT'S IMPOSSIBLE TO SEE THE ROAD, THE WINDSHIELD LOOKS COMPLETELY WHITE FROM THE GLARE IN THE DASHBOARD, CONTACTED DEALERSHIP WHERE I BOUGHT THE CAR SEVERAL TIMES AND THEY DON'T WANT TO TAKE RESPONSIBILITY FOR IT. THIS IS AN ACCIDENT WAITING TO HAPPEN AND MAZDA DOESN'T DO ANYTHING!!!!! IMPOSSIBLE TO OPERATE VEHICLE AT REGULAR HOURS!!

WHILE TURNING ONTO A MAIN ROAD EXISTING A PARKING LOT, I BEGAN TO ACCELERATE, ALL OF A SUDDEN I HEARD A LOUD POP AND COULD NO LONGER STEER MY VEHICLE. MY VEHICLE SLOWED TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. I CAREFULLY EXITED THE VEHICLE TO FIND THE FRONT DRIVER SIDE WHEEL SIDEWAYS. I WAS UNABLE TO MOVE MY VEHICLE FROM THE ROAD AND HAD THE VEHICLE TOWED TO A LOCAL MAZDA DEALER. I WAS INFORMED THE BALL JOINT HAD SEPARATED FROM THE LOWER CONTROL ARM CAUSING $1,300 WORTH OF DAMAGE TO REPAIR THE AXLE SHAFT, LOWER CONTROL ARM, TIE ROD, SWAY BAR AND ALIGNMENT. I WAS ALSO INFORMED THE FRONT PASSENGER LOWER CONTROL ARM AND BALL JOINT WERE ALSO LOOSE AND IT WAS RECOMMEND THEY BE REPLACED, COSTING ME AN ADDITIONAL $500 IN REPAIRS. THE LOWER CONTROL ARM DEFECT I EXPERIENCED ON MY CX-7 IS THE SAME DEFECT AS THE MAZDA CX-9 RECALL (8515G). MY VEHICLE WAS PURCHASED IN MICHIGAN AND HAS BEEN DRIVEN ON MICHIGAN ROADS FOR THE PAST 8 YEARS. I BELIEVE THAT DRIVING ON MICHIGAN ROADWAYS DURING THE WINTER MONTHS FOR THE PAST 8 YEARS HAS LEAD TO ROADWAY SALTS AND WATER INTRUSION INTO THE BALL JOINT, CAUSING CORROSION, WHICH RESULTED IN LOOSENESS OF BOTH FRONT BALL JOINTS. AS A RESULT OF THE FRONT DRIVER SIDE BALL JOINT AND LOWER CONTROL ARM SEPARATING, MY VEHICLE WAS DAMAGED AND CAUSED A SERIOUS SAFETY RISK. THIS TYPE OF DAMAGE SHOULD NOT HAPPEN ON A CAR THAT IS ONLY 8 YEARS OLD. HAD THE CURRENT CX-9 LOWER CONTROL ARM RECALL APPLIED TO THE CX-7, MY CAR WOULD HAVE BEEN REPAIRED PRIOR TO BREAKING DOWN WHILE DRIVING. I BELIEVE THIS DEFECT NEEDS TO BE ADDRESSED AS IT POSES A SERIOUS SAFETY RISK TO ALL OTHER CX-7 VEHICLES ON THE ROADWAY. IT IS MY RECOMMENDATION TO EXTEND THE CURRENT CX-9 RECALL TO ALL CX-7 VEHICLES.

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. WHILE DRIVING 30 MPH, THE VEHICLE JERKED TO THE LEFT WITHOUT WARNING AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 17,804.

I PURCHASED THIS VEHICLE IN APRIL 2015 AS A NEW VEHICLE LEFT OVER FROM 2014. REPEATEDLY, WHEN DECELERATING, THE ENGINE CONTINUES TO REV HIGHER DESPITE PRESSING THE BRAKE AND KEEPING MY FOOT OFF THE GAS PEDAL. THIS HAPPENS ALL THE TIME AND I'VE BEEN TOLD BY BOTH THE DEALERSHIP AND MAZDA THAT THIS IS HOW THE VEHICLE IS DESIGNED. I FEAR THE VEHICLE WILL NOT SLOW DOWN WHEN NEEDED AS IT FEELS AS IF THE ENGINE IS PUSHING TO INCREASE SPEED WHEN I'M TRYING TO SLOW DOWN. IT IS EXTREMELY DANGEROUS WHEN THE ENGINE GOES INTO OVERDRIVE FOR FAST ACCELERATION SUCH AS ENTERING A HIGHWAY AND THEN A RAPID DECELERATION IS REQUIRED SUCH AS WHEN ENCOUNTERING SUDDEN TRAFFIC. I'VE ALSO NOTICED OTHER ISSUES WITH THE ELECTRICAL SYSTEMS (BLIND SPOT INDICATORS WORKING INCONSISTENTLY; HD STEREO FADING IN AND OUT; BAD RECEPTION ON STRONG RADIO STATIONS) AND I BELIEVE THEY ARE ALL RELATED TO A BAD COMPUTER. IT SEEMS THE COMPUTER NEEDS TO BE REPLACED SINCE IT CONTROLS ALL ASPECTS OF THE ENGINE'S OPERATION.