MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 MAZDA MAZDA6- SKOKIE, IL
TL* THE CONTACT OWNS A 2003 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V362000 (AIR BAGS), 15V345000 (AIR BAGS), AND 15V382000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MAZDA MAZDA3- WINNETKA, CA
THE WELD ON THE BOTTOM OF THE DRIVER'S SEAT, WHICH ATTACHES THE SEAT TO THE SLIDING RAILS, HAS BROKEN. THIS HAPPENED WHEN I WAS ACCELERATING AS THE TRAFFIC LIGHT TURNED GREEN. THE SEAT IS NOW VERY LOOSE AND IS ROCKING BACK AND FORTH. I HAVE TO HOLD ON THE STEERING WHEEL WHILE ACCELERATING OR BRAKING TO KEEP FROM TIPPING OVER. THIS IS AN OBVIOUS SAFETY ISSUE. AFTER DOING A LITTLE RESEARCH ON THE INTERNET, IT'S OBVIOUS THAT THIS IS A COMMON PROBLEM WITH THE 2010 MAZDA3. YET MAZDA REFUSES TO ACKNOWLEDGE THE PROBLEM AND DO SOMETHING ABOUT IT. I WENT TO THE MAZDA DEALER AND WAS QUOTED $582 DOLLARS JUST FOR THE PARTS ON THE BOTTOM OF THE SEAT, WHICH NEEDED TO BE REPLACED. THIS DOES NOT INCLUDE THE LABOR COST. I ALSO WENT TO THE MAZDA WEBSITE AND FILED A COMPLAINT. THREE WEEKS HAVE PASSED AND NO ONE FROM MAZDA HAS CONTACTED ME. ALL I RECEIVED WAS AN AUTOMATED EMAIL SAYING "DUE TO THE UNUSUALLY LARGE NUMBER OF EMAILS RECEIVED OUR RESPONSE TIME MAY BE DELAYED". I DON'T THINK MAZDA WILL EVER RESPOND.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- PONCE, PR
VEHICLE COMES TO A COMPLETE STOP WHILE RUNNING ON HIGHWAY,INMOVILIZING ALL SYSTEMS. TAKEN TO SHOP SCANNED FOR TROUBLE ,CODE U0100 WAS DETECTED.RECALL FOR WIRING WAS CHECKED WIRING IS OK. REPLACED BURN OUT PARTS TAKEN TO TEST SAME PROBLEM ARISE.
Source: NHTSA WEB SITE -
2006 MAZDA MAZDA6- MANASAS, VA
TL* THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MAZDA MAZDA6- DURHAM, NC
THE MAIN FRONT LIGHT IS OFF, IT IS NOT DEAD BUT IT IS OFF. IF YOU HIT A BUMP, IT CUTS OFF. I WAS WONDERING WHAT WAS UP SO I WENT ON YOUTUBE. APPRENTLY THERE ARE A LOT OF PEOPLE WITH THE SAME MODEL AND HAVE THE SAME ISSUE. THEY HAVE BEEN CONSTANTLY REPLACING BULBS ONLY TO FIND OUT THERE ISNT A PROBLEM WITH THE BULB ITSELF BUT THE VEHICLE IT SELF. PLEASE LOOK INTO THIS MATTER. NEXT QUESTION ASKS WHEN IT HAPPENED, ITS A CONSTANT THING. YOU ADJUST THE LIGHT SO THAT IT TURNS ON AND THEN NEXT THING YOU KNOW YOU ARE DRIVING AND YOU HIT A BUMP AND THE LIGHT CUTS OFF. REALLY ANNOYING AND ESPECIALLY DANGEROUS IN LOCATIONS WITH NO LIGHTING.
Source: NHTSA WEB SITE -
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2003 MAZDA TRIBUTE- PETERSBURG, VA
TL* THE CONTACT OWNS A 2003 MAZDA TRIBUTE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT A SEAT BELT CONNECTION WAS REPAIRED TO RECTIFY THE SITUATION; HOWEVER, THE AIR BAG LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MAZDA CX-9- HARAHAN, LA
LOST CONTROL OF VEHICLE COMING DOWN A RAMP IN A PARKING GARAGE, CAUSING ME TO STRIKE POLE IN GARAGE, OR WOULD HAVE CAREENED OVER 6TH FL RAILING DOWN 6 STORIES TO STREET. VEHICLE IN MOTION.
Source: NHTSA WEB SITE -
2005 MAZDA RX-8- PORTSMOUTH, VA
CLUTCH BRACKET BROKE. CLUTCH GOT STUCK TO FLOOR. THE VEHICLE WAS STATIONARY ON A CITY STREET.
Source: NHTSA WEB SITE -
2016 MAZDA CX-5- SPRING, TX
I AM SO UPSET WITH MAZDA RIGHT NOW. I HAVE A FULLY LOADED CX-5 GRAND TOURING WITH EVERYTHING THAT COULD BE ADDED. HOWEVER, MY NAVIGATION HAD BEEN RECALLED WITHIN THE FIRST WEEK AND 2 WEEKS LATER I HAD A HUGE CRACK ON MY WINDSHIELD. THIS CRACK IS THE WEIRDEST THING I HAVE EVER SEEN. MY DEALER SAID IT HAD TO BE A ROCK, BUT I PARKED MY CAR AND AFTER SCHOOL I CAME OUT TO THIS REALLY LONG CRACK. I HAVE RESEARCHED THIS AND MANY OF US ARE ALL HAVING THE SAME PROBLEM. THE WINDSHIELD IS ON BACK ORDER AND IS SUPER EXPENSIVE. THIS IS CRAZY AND MAZDA SHOULD PAY AT LEAST HALF OF THE PRICE. I HAVE NEVER HAD SO MANY PROBLEMS WITH A CAR. I HAVE HAD 5 MAZDA'S AND THIS ONE IS A LEMON.
Source: NHTSA WEB SITE -
2012 MAZDA CX-9- MASON, OH
CAR WOULD NOT STOP WHEN BACKING OUT OF GARAGE. THE BRAKE PEDAL WAS STIFF CAUSING THE CAR TO ROLL OFF THE DRIVEWAY AND INTO THE SIDE YARD. WE TRIED TO DRIVE THE CAR BACK INTO THE GARAGE BUT THE BRAKE PEDAL RESISTANCE WAS INCONSISTENT - FROM FIRMER THEN USUAL TO LESS FIRM - MAKING IT DIFFICULT TO STOP THE CAR. WHEN THE BRAKE PEDAL IS PRESSED, A "HISSING" SOUND IS AUDIBLE. THE MAZDA DEALERSHIP DETERMINED THE BRAKE BOOSTER WAS LOSING VACUUM. THE DEALERSHIP REPLACED THE BRAKE BOOSTER. THIS IS A KNOWN MAZDA ISSUE, BUT THEY CONTINUE TO MANUFACTURE THIS CAR WITHOUT A CORRECTION. THERE SHOULD BE A MANDATORY RECALL. THE DEALERSHIP WAS NOT ABLE TO TELL ME DEFINITIVELY IF THE NEW BRAKE BOOSTER HAS THIS FLAW CORRECTED. THIS ISSUE COULD CAUSE A FATALITY.
Source: NHTSA WEB SITE