MAZDA Complaints

VEHICLE WAS PARKED. THE TAILGATE WAS OPENED MANUALLY. I WAS MOVING ITEMS AROUND IN THE TRUNK TO MAKE ROOM FOR NEW PURCHASES. MY HUSBAND DID NOT SEE THAT I WAS MOVING ITEMS IN THE TRUNK. HE APPROACHED THE DRIVERS SIDE OF THE VEHICLE AND PRESSED THE POWER TAILGATE BUTTON INSIDE THE VEHICLE AND THE TAILGATE BEGAN TO CLOSE. IT MADE CONTACT WITH THE BACK OF MY NECK AND PUSHED MY FACE DOWN INTO THE FLOOR BOARD. THE SENSORS DID NOT WORK. WHEN THE TAILGATE MADE CONTACT WITH ME IT PUSHED DOWN HARDER AND FASTER INSTEAD OF GOING BACK UP TO OPEN. THIS CAUSED A SERIOUS INJURY TO MY NECK. SPECIFICALLY CERVICAL 5-7 HAD TO BE SURGICALLY FUSED WITH A TITANIUM PLATE AND SCREWS, AND MY SPINAL CORD HAD TO BE DECOMPRESSED AS THE DISCS HAD COMPRESSED MY SPINAL CORD AND COULD HAVE CAUSED COMPLETE PARALYSIS FROM MY NECK DOWN.

POWER STEERING SUDDENLY FAILED AS I WAS LEAVING OUR DRIVEWAY ONTO THE STREET. NO WARNING AT ALL OF ANY PROBLEM - CAR HAD JUST BEEN INSPECTED BY TWO AUTO SHOPS LAST WEEK AND NO STEERING PROBLEMS NOTED. STEERING WAS STILL POSSIBLE BUT VERY,VERY HARD TO TURN WHEEL - TOOK ALL MY STRENGTH TO TRY TO TURN. IMPOSSIBLE TO DRIVE IT NOW. CAR HAS 127,500 MILES.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE CAR SHUT OFF IN THE MIDDLE OF AN INTERSECTION. WOULD NOT STAY RUNNING WHEN I ATTEMPTED TO START IT AGAIN. I HAD IT FOR ONE MONTH.

TL* THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING DOWNHILL AT APPROXIMATELY 75 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BALL JOINT AND LOWER CONTROL ARM SEPARATED AND THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,900.

THE DASHBOARD ON THE PASSENGER SIDE IS MELTING AND REFLECTS ONTO THE WINDSHIELD HAMPERING VISIBILITY. IT ALSO EMITS A NOXIOUS ODOR.

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT THE FRONT HEAD LAMPS WOULD NOT PROJECT MORE THAN 10 FEET IN FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AND NEW BULBS WERE INSTALLED, HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE LENS COVER WAS FOGGY AND STATED THAT THE HIGH BEAMS HAD TO BE ENGAGED WHILE DRIVING AT NIGHT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 11/18/15*LJ

TL* THE CONTACT OWNS A 2010 MAZDA CX-9. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS NOTIFIED THAT THE TRANSFER CASE HAD A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,200. *CN

I JUST GOT OFF WORK AND GOT IN MY CAR TO LEAVE. I TURNED ON THE CAR AND EVERYTHING SEEMED NORMAL. I PULLED OUT OF THE PARKING LOT AND AS SOON AS I PULLED UP TO THE LIGHT, WHICH WAS 1BLOCK AWAY, MY CAR SHUT OFF. I WAS JUST AT THE RED LIGHT WAITING THEN MY CAR TURNED OFF AND WOULD NOT TURN BACK ON. ALL THE POWER IN THE CAR WAS THERE BUT MY CAR WOULD JUST NOT TURN BACK ON, MY VEHICAL WAS BEING OPERATED IN THE AUTOMATIC POSITION.THIS WAS DANGEROUS BECAUSE IT WAS A FRIDAY AFTERNOON DURING THE 5 O'CLOCK TRAFFIC AND I HAD ALL THESE VEHICALS LINED UP BEHIND ME HONKING AND I HAD TO PUSH MY VEHICALS OFF TO THE SIDE AND CALL A TOW TRUCK. MY VEHICAL WAS LUCKILY ON THE CITY STREET.