MAZDA Complaints

ON NOVEMBER 5, 2014 I HAD AN ACCIDENT IN MY MAZDA CX-9. THE LEFT FRONT TIRE BROKE FREE FROM THE CAR WHILE I WAS ENTERING THE HIGHWAY ON AN ON-RAMP. I WAS GOING ABOUT 50-55 MPH AND ABOUT TO MERGE INTO THE FIRST HIGHWAY LANE WHEN THE LEFT FRONT BALL JOINT FAILED WITHOUT WARNING AND RESULTED IN THOUSANDS OF DOLLARS IN DAMAGE TO MY CAR. AN INSURANCE CLAIM WAS FILES AND THE DAMAGE WAS REPAIRED. I COULD HAVE DIES SINCE I LOST CONTROL OF THE CAR WHILE ENTERING THE HIGHWAY. THANKFULLY THERE WERE NO OTHER VEHICLES COMING AT THE MOMENT. I HAVE PICTURES AND INSURANCE DOCUMENTATION.

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING AT 35 MPH OVER A BUMP IN THE ROAD, THE VEHICLE MADE A LOUD ABNORMAL SOUND. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE PASSENGER SIDE REAR WHEEL WELL AND THE SHOCK TOWER WERE CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,631. MA 10/25/15

TL* THE CONTACT OWNS A 2015 MAZDA 6. WHILE DRIVING AT A LOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE ENGINE RPMS INCREASED. THE CONTACT MENTIONED THAT THE AUTOMATIC TRANSMISSION MALFUNCTIONED AND THE SCBS WARNING AND ENGINE CHECK REQUIRED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

TL* THE CONTACT OWNS A 2004 MAZDA RX-8. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WHEN SHIFTED INTO NEUTRAL AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR CONDITION PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

GOING DOWN THE ROAD AND ALL OF A SUDDEN IT SOUNDS LIKE A ROCK BANGING IN THE REAR DRIVER SIDE WHEEL WELL. IT TURNS OUT TO BE A BROKEN SHOCK MOUNT. THIS IS THE SECOND ONE THAT HAS BROKEN. ONE BROKE AT ~80,000 MILES AND NOW THIS AT ~120000. SEARCH THE INTERNET AND IT IS A KNOWN PROBLEM.

WHEN I TOOK MY TRIBUTE IN TO GET MY ANNUAL INSPECTION STICKER THE MECHANIC TOLD ME THERE WAS CONSIDERABLE RUST UNDERNEATH MY VEHICLE HE SAID IT WOULD NOT SUPPORT THE SHOCKS IN RESEARCHING THIS VEHICLE I FOUND THERE WERE 332 COMPLAINTS AND 53 WAS FOR THE SAME PROBLEM I HAVE I THINK MAZDA SHOULD RECALL MY VEHICLE OR PAY TO HAVE IT REPAIRED OR I THINK ALL OF US SHOULD FILE A CLASS ACTION LAW SUIT AGAINST MAZDA OR FORD BECAUSE THEY OWN MAZDA

TL* THE CONTACT OWNS A 2007 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V382000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. MA 10/2 *CN

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THERE WAS A GLARE AND A STICKY RESIDUE SUBSTANCE ON THE DASHBOARD THAT WAS CAUSING POOR VISIBILITY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

FIRST OF ALL I AM HAPPY THAT THE CAR DONE IT JOB IN PROTECTING MY DAUGHTER DURING A CRASH WITH ROLL OVER OF THREE TIMES. THE REASON I'M HERE IS TO SHARE MY CONCERN WITH THE AIR BAGS NOT DEPLOYING DURING THE CRASH. THE CRASH WAS A VERY HEAVY IMPACT ON THE PASSENGER SIDE OF CAR AND THE DRIVER SIDE ALSO HAD A BIG IMPACT. NO AIR BAGS DEPLOYED. I FEEL AT LEAST THE SIDE CURTAINS WOULD HAVE . I HAVE MANY PICTURES OF THE CAR AND IT DONE ITS JOB BY PROTECTING THE DRIVER COMPARTMENT. I WOULD REALLY HOPE THAT THERE IS NOTHING WRONG WITH THE AIR BAGS. ON 5-16-15 I HAD A OIL CHANGE AT MY LOCAL DEALER AND THEY REPAIRED THE RECALL FOR THE DRIVER AIR BAG REGULATOR. COULD SOMETHING SET WRONG TO KEEP THE AIR BAGS FROM DEPLOYING? MY DAUGHTER REALLY WANTS ANOTHER MAZDA SINCE SHE WALKED AWAY WITHOUT ANY INJURIES BUT I'M SCARED THE NEXT MAZDA AIR BAGS MIGHT NOT GO OFF WHEN SHE REALLY NEEDS THEM. AGAIN I HOPE THIS IS TO HELP THE NEXT PERSON DAUGHTER AND THEY CAN BE SO LUCKY AS I WAS TO HAVE MY DAUGHTER.

THE DASHBOARD ON MY 2010 MAZDA 3 STARTED MELTING ABOUT TWO YEARS AGO BECOMING MORE STICKY AND REFLECTIVE OVER TIME TO POINT WHERE IT HAS A PLASTIC, CHEMICAL SMELL EMITTING FROM IT. MOREOVER, IT HAS BECOME ALMOST IMPOSSIBLE TO SEE OUT OF THE DRIVER SIDE WINDOW DUE TO THE SEVERE REFLECTION. THIS HAS PROGRESSIVELY WORSENED OVER THE PAST YEAR. I AM IN DISBELIEF THAT THE MANUFACTURER WOULD USE MATERIAL FOR A DASHBOARD THAT MELTS AND EMITS CHEMICALS. CLEARLY, MAZDA CHOSE TO USE INFERIOR MATERIALS FOR THE DASHBOARD. CONSIDERING THE PLETHORA OF COMPLAINTS AND STATEMENTS REGARDING THE SAFETY ISSUE OF LIMITED VISIBILITY DUE TO REFLECTION, IT IS VASTLY IRRESPONSIBLE THAT MAZDA HAS NOT ISSUED A RECALL TO CORRECT THIS PROBLEM. VEHICLE OWNERS SHOULD NOT BE LEFT TO SEEKING CLASS ACTION LAW SUITS TO MAKE MAZDA CORRECT THEIR MISTAKE.