MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 MAZDA CX-9- STAFFORD , VA
VEHICLE WOULD NOT SLOW OR STOP, HAD TO PUSH PEDAL HARD ALL THE WAY TO THE FLOOR TO GET IT SLOWED. REALLY THOUGHT WE WERE GOING TO HAVE AN ACCIDENT. TOOK VEHICLE INTO SHOP ON 6/5/2015 AND WAS TOLD IT WAS THE POWER BRAKE ASSIST MODULE WAS BAD AND NEEDED TO BE REPLACED. OWNER OF SHOP SAID WE WERE LUCKY TO NOT HAVE BEEN IN AN ACCIDENT. COME ON MAZDA YOU ARE AWARE OF THIS SITUATION.
Source: NHTSA WEB SITE -
2005 MAZDA TRIBUTE- SHINNSTON, WV
PASSENGER SIDE REAR WHEEL WELL COMPLETELY RUSTED OUT CAUSING STRUT TO PUSH THROUGH INTO INTERIOR TRIM. A MINIMUM $1,000 REPAIR ESTIMATE.
Source: NHTSA WEB SITE -
2006 MAZDA MAZDA3- LITTLE ROCK, AR
TL* THE CONTACT OWNS A 2006 MAZDA 3. EVERY TIME IT RAINED, WATER ENTERED INTO THE HEADLIGHT COMPARTMENT, WHICH PREVENTED THE AMOUNT OF HEADLIGHT ILLUMINATION. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 55,937.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MAZDA RX-8- NEW HOLLAND , OH
TL* THE CONTACT OWNS A 2004 MAZDA RX-8. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE FRONT DRIVER SIDE AIR BAGS DEPLOYED WITH EXCESSIVE FORCE AND RUPTURED. THE CONACT SUSTAINED UNKNOWN INJURIES BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,982.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MAZDA CX-5- FARMINGTON HILLS, MI
WE HAD BOUGHT A NEW 2015 MAZDA CX-5 IN DEC2014. AFTER ABOUT 2-3 MONTHS & 3500 MILES, A CRACK SUDDENLY APPEARED ON THE VEHICLE WHEN IT WAS PARKED IN A PARKING LOT. THERE WAS NO EVEIDENCE OF CRACK ON THE COMMUTE TO THAT PARKING LOT EARLIER THAT DAY. THERE WAS NO POINT OF IMPACT OR ANY THING HITTING THE WINDSHIELD, THE CRACK HAS GROWING A LITTLE EVERYDAY. DEALER SAYS IT WAS CAUSED DUE TO A POINT OF IMPACT BUT DOESN'T LOOK LIKE IT
Source: NHTSA WEB SITE -
-
2004 MAZDA MAZDA6- MADISON, NJ
2004 MAZDA6. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG INFLATOR REPLACEMENT RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED IT HAS BEEN 90 DAYS SINCE HE RECEIVED THE RECALL LETTER AND NO ONE HAS CONTACTED HIM TO BRING THE VEHICLE IN TO HAVE IT REPAIRED. RECALL # 14V344000.*JB
Source: CONSUMER LETTER -
2014 MAZDA MAZDA3- FEGUIN, TX
TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE SPEEDOMETER DECREASED TO ZERO AND THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. ALL OF THE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA CX-9- WINNEMUCCA, NV
I HAD 3 CHILDREN IN CAR SEATS, MYSELF AND MY OLDEST SON IN OUR CX9. I CRESTED A HILL AND STARTED DOWN THE OTHER SIDE AND I APPLIED THE BRAKES TO SLOW DOWN AND THEY WERE HARD AND WOULD NOT ALLOW ME TO STOP. I ALMOST HIT THE TRUCK IN FRONT OF ME. HE WAS THANKFULLY WATCHING HIS MIRROR AND RAN A RED LIGHT TO GET OUT OF THE WAY SO I DIDN'T HIT HIM. AFTER STANDING ON THE BRAKES FOR WHAT SEEMED LIKE A LIFE TIME THEY FINALLY ENGAGED IN THE MIDDLE OF THE INTERSECTION AND HISSED WITH A LOUD SQUEALING NOISE. I REMOVED MYSELF FROM THE INTERSECTION AND AT 5 MILES PER HOUR WENT TO THE NEAREST MECHANIC. I WAS TOLD TO CALL MAZDA BECAUSE THE POWER ASSIST BRAKING SYSTEM HAD FAILED. I CALLED MAZDA AND THEY TOLD ME NOT DRIVE IT AS IT WAS UNSAFE. THEY WOULD HAVE IT TOWED TO THE NEAREST DEALERSHIP AND WOULD TAKE CARE OF IT. THE NEAREST DEALERSHIP IS DOLAN MAZDA KIA IN RENO NEVADA. I WAS INFORMED BY STEVE TO LOOK AT IT IN THE SHOP I WAS LOOKING AT $125. AND THAT IT WAS NO LONGER UNDER WARRANTY BECAUSE MY CX9 HAS OVER A 100K MLS. AND THE WARRANTY RAN OUT AT 90K. THE BRAKES FAILED UNEXPECTEDLY WITH NO WARNING. I WAS NEVER NOTIFIED ABOUT THIS SAFETY ISSUE FROM MAZDA NOR THE DEALERSHIP I PURCHASED IT FROM. I SEE THAT THE NHTSA HAS CLOSED IT'S INVESTIGATION WITH NO RECALL OR THAT MAZDA CUSTOMERS WERE INFORMED. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED.
Source: NHTSA WEB SITE -
2004 MAZDA MAZDA3- PORTLAND, OR
CLUTCH SLIPPING, HIGH RPMS, NOT RED LINING. TRANSMISSION EXPLODED CAUSING ENGINE FIRE AND BURNING MOTOR AND ELECTRICAL COMPONENTS.
Source: NHTSA WEB SITE -
2007 MAZDA MAZDA6- APPLE VALLEY , MN
TL* THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE