MAZDA Complaints

Steering - Since early in February, while driving, usually at higher speeds, the vehicle intermittently pulls to the left and the steering wheel feels stuck requiring a strong motion to pull it back to the right. Overall steering feels harder than normal. I'm concerned that a failure in the steering components of this vehicle may cause an accident. I have an appointment with the dealer for inspection. No warnings or lights appeared to indicate there was an issue. Mileage is under 18,000

Steering recall does not appear to fix the sticky steering recall. recall (24V022) The initial problem involves a, faulty, high-friction worm gear in the electric power steering assembly. While driving car and turning … the feedback thru the steering wheel is jerky/sticky/unusual.

The steering sticks and becomes hard to correct when turning or curving to the left. It can also be jerky. It’s becoming worse and having to pull it back to the right causes some over correcting.

2018 Mazda CX-5, 58,182 miles. Report date is 3/7/2026, low mileage for it's age. Vehicle has been exclusively purchased and serviced at the same authorized Mazda dealership for the lifetime of the vehicle, with all maintenance records on file. I began experiencing a strong burning oil smell inside the passenger cabin while driving. The fumes were noticeable to both the driver and passengers, creating a potential carbon monoxide/combustion fume exposure hazard that posed a safety risk to all occupants. Upon bringing the vehicle to the dealership, the technician diagnosed a cracked cylinder head requiring full replacement. This is a significant structural engine defect. Despite the vehicle being dealer-serviced its entire life, the repair cost was initially placed entirely on the owner. Mazda eventually provided partial financial consideration, though the root cause of why a cylinder head cracked on a well-maintained 58,182-mile vehicle was never adequately explained. I am filing this complaint because fumes entering the passenger cabin represent a serious safety defect, and I believe this issue may affect other 2018 CX-5 owners.

Vehicle developed burning oil smell. Dealership diagnosed a cracked cylinder head. No warning lights (yet. Eventually low oil pressure light would come on.) Potential for engine to lock up and lose power while driving putting occupants and others at risk. Know problem for 2018-2021 model years. Car no longer under warranty. Cost to repair $7,100. Technical Service Bulletin SA-031-21 issued regarding this problem.

Driver side and passenger side axle-area, making loud clicking and popping sounds on turns indicating major damage to CV joint, at around 10,000 miles. Primarily heard on sharply turned wheel acceleration. Two dealerships said they "couldn't reproduce the issue" even though I showed them the issue on recorded video. I demand that this be taken seriously as a recall.

Cracked cylinder head confirmed by Mazda Dealership. No warning lights or indicators. We noticed white smoke and a burnt plastic smell after a drive one night. Dealership confirmed oil was leaking onto the exhaust, a potential fire hazard.

The driver's door is not opening from the inside. To open the driver's door while I am in the vehicle, I have to roll down the window and use the exterior door handle to exit the vehicle. This is a huge safety concern, as the window cannot be rolled down manually. If the car did not have power, I would have to break open the window. The potential for being trapped in the car with this defect is high. Several other owners of this car have reported this: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

good morning, i'm [XXX]. i have taken untold number of caps off of windshield washer fluid reservoirs so i could put in fluid. this is the first time i've ever had issues with the little flange on the underside of the cap breaking. this is the second time it has happened and this time i was extra extra gentle with removing it and attempting to put it back on since they cost over $20, which in itself is abhorrent price for such a cheap piece of junk, but one of the little cheap plastic flanges broke again. this is plain and simple highway robbery. this is a $50k suv and this is what we get? this is horrible and should not be allowed to stand. i know these companies MO is to cut their cost and make their parts as cheap as possible and sell it for more and more. please please please look into this and make mazda make a quality cap that customers can depend on instead of being outraged at. mazda is making millions off the people who trust them to make quality parts. i called a mechanic at our local mazda dealer when i was trying to put the cap back on cause i didn't want to force anything. he knew exactly what the problem was. he said these caps are pieces of junk and most people just go without it. this is unacceptable to me and i'm sure everyone who's had this unfortunate experience. we are supposed to go without a cap on a $50k vehicle???? Again please please please make mazda make a quality cap for their customers. thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was sold this 2024 Mazda cx30 from Ken ganley kia located in mentor Ohio (44060) the vehicle started showing major electrical issues. when they occur I have no control of the functions of anything in the cabin (infotainment, heat/air, braking system,) just to name a few. My wife and I were assured we were purchasing a good safe and reliable used vehicle. I feel this vehicle is extremely unsafe and unpredictable and ken ganley kia of mentor refuse to take this unsafe vehicle back or even pay for the repairs. I am utterly disappointed such a big name in the auto industry could turn there back on a customer not only that let a young family pull off in a unpredictable electrical nightmare of a vehicle and refuse to stand by it.