MAZDA Complaints

2 WEEKS AFTER THE PURCHASE OF A NEW 2015 MAZDA CX5 WE NOTICED A CRACK IN THE WINDSHIELD. EXACTLY ON THE TOP PORTION OF THE WINDSHIELD IN THE MIDDLE COMING DOWN TO A T. WE TOOK THE CAR TO THE DEALER OF PURCHASE AND A SERVICE EMPLOYEE LOOKED AT IT STARTED DIGGING IN A SPOT AND STATED THAT A ROCK MUST OF HIT THE WINDSHIELD BECAUSE HE FOUND A HOLE. NOT SATISFIED WITH THAT ANSWER THE SUPERVISOR FOR THE SERVICE DEPARTMENT WAS CALLED AND UPON LOOKING AT THE WINDSHIELD HE POINTED TO A COMPLETE DIFFERENT SPOT AND THEN POINTED TO A THIRD SPOT THAT HE CLAIMED WAS A HOLE. HOW DOES A WINDSHIELD OF A BRANDNEW CAR NEVER ON THE EXPRESSWAY HAVE 3 IMPACT SPOTS THAT ARE EXACTLY IN THE MIDDLE OF THE WINDSHIELD AND WITH THAT REFUSED TO PAY FOR THE REPLACEMENT. SINCE THE WINDSHIELD IS NOT AVAILABLE ANYWHERE BUT THE DEALERSHIP I AM NO RESPONSIBLE FOR THE REPAIR OF SOMETHING THAT WAS A DEFECT. *TR

I OWN A 2010 MAZDA 3 I-TOURING AND I BEGAN TO NOTICE AROUND THE SUMMER OF 2014 THAT THE TOP OF MY DASHBOARD ON THE DRIVER SIDE STARTED TO MELT. SINCE IT FIRST STARTED IT HAS GREATLY EXPANDED IN SIZE- IT'S BEGINNING TO CROSS OVER TO THE PASSENGER SIDE. IT'S ALSO LEAVING A STICKY RESIDUE ON THE DASH THAT HINDERS MY ABILITY TO CLEAN IT NOR CAN I PUT UP ANY SUN VISORS TO PROTECT THE REST OF THE INTERIOR BECAUSE THE VISORS WILL STICK TO THE DASH. IF I'M DRIVING IN DIRECT SUNLIGHT THE DASHBOARD EMITS A HORRIFY GLARE ON THE WINDSHIELD THAT HAS ME WORRIED THAT, AS TIME GOES ON, DRIVING WILL BECOME UNSAFE. *TR

VIN ..[XXX] 2009 MAZDA 6 TOURING ..STABILITY CONTROL TURNS OFF THE RADIO TURNS OFF AND ON ..RED KEY LIGHT ILLUMINATES ..THE ENGINE KEEPS RUNNING .. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY VEHICLE IS EQUIPPED WITH STANDARD "PUSH-BUTTON" START WHICH IS USED IN CONJUNCTION WITH A RADIO CONTROLLED "KEY FOB." WHILE STANDING WITHIN A CLOSE PROXIMITY TO THE VEHICLE, THE DOORS WILL UNLOCK WITH THE TOUCH OF A BUTTON ON THE DOOR HANDLE AND THE VEHICLE WILL START WITH THE TOUCH OF THE INTERIOR START BUTTON AND THE BRAKE PEDAL PUSHED DOWN. THE SAME INTERIOR START BUTTON IS PUSHED AGAIN TO TURN OFF THE ENGINE. ON APRIL 15, 2015, AFTER PARKING THE VEHICLE, I PUT THE CAR IN PARK, ENGAGED THE HAND BRAKE, AND EXITTED THE CAR, FORGETTING TO PUSH THE INTERIOR START BUTTON TO TURN OFF THE ENGINE. I LEFT THE VICINITY OF THE VEHICLE (ABOUT 100 YARDS AWAY) AND THE CAR ENGINE CONTINUED TO RUN UNTIL I RETURNED, 2 HOURS AND 40 MINUTES LATER TO TURN THE CAR OFF. MY LOCAL MAZDA DEALER SAID THIS WAS NORMAL AND THERE WAS NO BUILT-IN SAFETY MECHANISM TO PREVENT THE CAR ENGINE FROM RUNNING WHILE THE "KEY FOB" WAS NO WHERE NEAR THE CAR. IMAGINE THE SAFETY CONCERNS ASSOCIATED WITH THIS? IF THE CAR WERE PARKED IN A RESIDENTIAL GARAGE, THE RESULTS WOULD HAVE BEEN DISASTEROUS. WHY DOESN'T THE ENGINE AUTOMATICALLY CUT OFF WHEN THE KEY FOB IS A CERTAIN DISTANCE FROM THE VEHICLE? WHY ISN'T THE ALERT (A SHORT SERIES OF BEEPS IDENTICAL TO OTHER BEEPS THE CAR MAKES WHEN LOCKED) DISTINCTIVE AND ALARMING? THIS IS A SERIOUS, LIFE-THREATENING SITUATION ASSOCIATED WITH THE USE OF KEYLESS START ENGINES THAT NEEDS TO BE ADDRESSED. *TR

TL* THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 MAZDA MIATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY BEGAN TO SHAKE AND BECAME DIFFICULT TO CONTROL. AFTER STOPPING THE VEHICLE, THE CONTACT DISCOVERED THAT THE REAR PASSENGER SIDE WHEEL WAS POSITIONED AT A 45 DEGREE ANGLE. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE REAR PASSENGER SIDE CONTROL ARM WAS SEVERELY RUSTED AND FRACTURED. THE CONTACT INDICATED THAT THE REAR DRIVER SIDE CONTROL ARM ALSO WAS SEVERELY RUSTED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

I JUST BOUGHT AN 2011 CX-9 MAZDA FEW WEEKS AGO. WHEN I WAS PARKING I NOTICED THAT EVERY TIME I PUT THE CAR IN DRIVE IT MAKE A SOUND VERY HARD, AND SOMETIMES WHEN PUTTING IT IN REVERSE. IT MAY BE SOME PROBLEMS WITH THE TRANSFER CASE. IN ADDITION, WHEN THE CAR IS RUNNING ON 2ND ANOTHER WEIRD SOUND. I AM TAKING THE CAR TO THE NEAR DEALER IF THE PROBLEM CONTINUE. *TR

I WAS SLOWING DOWN AT AN INTERSECTION AND PUSHED IN THE CLUTCH PEDAL TO PUT THE CAR IN NEUTRAL AND SLOW DOWN. WHEN I DID THIS THE CLUTCH PEDAL SNAPPED AND WENT ALL THE WAY TO THE FLOOR. I WAS UNABLE TO USE THE CLUTCH TO SHIFT AT THIS POINT. I WAS LUCKY ENOUGH THAT I WAS ON A DOWNHILL SLOPE SO I WAS ABLE TO SHIFT INTO SECOND GEAR AND GET ENOUGH MOMENTUM TO DRIVE THE REST OF THE WAY HOME, BUT I WAS STALLED IN TRAFFIC UNTIL I DID GET THE SPEED I NEEDED TO GET INTO GEAR. *TR

ON 04/01/2015 WHILE DRIVING IN THE CITY AT ABOUT 25 MPH THE TRANSMISSION WENT FROM 4 TO 1, AND THE CAR JERKED REALLY HARD. AT LIGHT AND CHECK ENGINE LIGHT CAME ON. AFTER PULLING OVER AND TURNING THE CAR OFF AND WAITING A COUPLE OF MINUTES, AT LIGHT WENT AWAY, CHECK ENGINE LIGHT WAS STILL ON. THE SAME HAPPENED IN TWO DAYS, THEN IN 5 DAYS WHILE DRIVING ON A FREEWAY WITH SPEED 65 MPH - THE CAR JERKED AND BUCKED AT FULL SPEED, AT LIGHT AND CHECK ENGINE LIGHT ON, TRANSMISSION WENT FROM 5 TO 1 TO 3, TACHOMETER WENT FROM 2500 RPM TO OVER 4000 RPM - THANKFULLY I DID NOT HIT ANYONE AND I WASN'T HIT BY OTHER CARS WHEN THAT HAPPENED (I WAS VERY SCARED!). I GOT THE CAR TOWED TO THE DEALERSHIP, AND AFTER TWO DAYS OF DIAGNOSTICS THE ANSWER - TRANSMISSION CONTROL MODULE (TCM) IS BAD. I DID RESEARCH ONLINE - VERY COMMON PROBLEM WITH CARS OF THIS MAKE, MODEL AND YEAR. DEALER CAN NOT FIX IT BECAUSE TCM IS ON NATIONWIDE BACK ORDER! I HAVE NO CAR FOR A WEEK NOW AND IT COULD BE A MONTH WHEN THE PART WILL BE AVAILABLE. THIS KIND OF PROBLEM WORTH OF A RECALL DUE TO THE SAFETY CONCERNS AND THE COST OF THE REPLACEMENT - OVER $1000 INCLUDING DIAGNOSTICS. *TR

BRAKING SYSTEM (ABS) FAILED (I COULD HAVE KILLED SOMEONE OR MYSELF) NO BACK PRESSURE GOING UP HILLS RESULTING IN FAILING SUSPENSION ALL FRONT END HAS FAILED ALL DOOR LATCHES FAILED I'M TERRIFIED TO OPERATE THIS VEHICLE!!!!! RECALL NOTICES WHERE NEVER SENT TO ME AND MODERN MOTORS ONLY COMPLETED RECALL NUMBERS 7514D AND 6812G WHY IS IT THAT RECALLS ARE CLOSED WHEN I OBVIOUSLY HAD ISSUES AND I NEVER RECEIVED NOTICES? I PURCHASED MY MAZDA TRIBUTE 2004 AT MODERN MOTORS IN 2008 AS THE SECOND OWNER. I WAS NEVER INFORMED OF THESE RECALLS AND I THINK IT'S ONLY FAIR THAT THEY SHOULD BE DONE AT NO CHARGE. REPORT RECEIPT DATE: DEC 10, 2004 NHTSA CAMPAIGN NUMBER: 04V583000 COMPONENT(S): VEHICLE SPEED CONTROL REPORT RECEIPT DATE: DEC 23, 2004 NHTSA CAMPAIGN NUMBER: 04V605000 COMPONENT(S): LATCHES/LOCKS/LINKAGES (MY REAR GLASS LATCHES HAVE BEEN BROKEN/DEFECT) REPORT RECEIPT DATE: MAR 29, 2007 NHTSA CAMPAIGN NUMBER: 07E023000 COMPONENT(S): SERVICE BRAKES, HYDRAULIC REPORT RECEIPT DATE: APR 10, 2007 NHTSA CAMPAIGN NUMBER: 07V157000 COMPONENT(S): SERVICE BRAKES, HYDRAULIC REPORT RECEIPT DATE: JUL 27, 2012 NHTSA CAMPAIGN NUMBER: 12V357000 COMPONENT(S): ENGINE AND ENGINE COOLING , VEHICLE SPEED CONTROL REPORT RECEIPT DATE: APR 04, 2014 NHTSA CAMPAIGN NUMBER: 14V174000 COMPONENT(S): STRUCTURE SINCE I WAS THE SECOND OWNER WHY WASN'T I INFORMED OF SUCH DEFECTS/RECALLS??? THIS IS WHAT MODERN MOTORS HAS TYPED ON MY WORK ORDER THAT NEEDS TO BE DONE. GASKET IS LEAKING, FRONT AXLE SEALS ARE LEAKING, FRONT AND REAR PINION SEALS ARE LEAKING, REAR SHOCKS ARE LEAKING, FRONT SWAY BAR LINKS HAVE PLAY, FRONT AND REAR MOLDED RUBBER BRAKE HOSE ARE CRACKED. EXHAUST HANGER IS BROKEN, GAS TANK STRAP HAS BEEN MODIFIED BECAUSE THERE WAS NO HOLDER TO HOLD THE TANK UP AND ON. NEEDS TIRES AND ALIGNMENT WHICH I CAN DO. *TR