MAZDA Complaints

WHY DOES RECALL ONLY COVER THE PASSENGERS SIDE AIR BAG INFLATOR? WHAT COMPANY MANUFACTURED THE DRIVERS SIDE AIR BAG INFLATOR? I WOULD LIKE THE DRIVERS SIDE REPLACED ALSO. I WAS TOLD BY SERVICE DEPARTMENT THAT MAZDA WILL NOT COVER REPLACEMENT OF DRIVERS SIDE AIR BAG INFLATOR. I ASKED PARTS DEPARTMENT IF I COULD PURCHASE DRIVERS SIDE INFLATOR. THEY SAID THAT THE PART WAS DISCONTINUED. I DON'T FEEL SAFE DRIVING MY VEHICLE. WHAT IS THE SOLUTION TO THIS PROBLEM? *TR

ALL OF A SUDDEN OUR CAR STARTED MAKING A HORRIFIC SOUND, ESPECIALLY WHEN ACCELERATING. WE TOOK IT TO A MECHANIC WHO HAD TO REPLACE THE TIMING CHAIN KIT AND TENSIONER ASSEMBLIES. DOING SIMPLE ONLINE SEARCHES FOR THIS PROBLEM, THIS APPEARS TO BE A MAJOR ISSUE WITH A LOT OF MAZDA VEHICLES, YET STILL THERE HAS NOT BEEN A RECALL COVERING THIS ISSUE. *TR

TL*THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT THERE WAS A LOST OF POWER STEERING. THE VEHICLE WAS TAKEN TO A DEALER FOR NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING).THE TECHNICIAN REPAIRED THE TORQUE SENSOR AND STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,764.

I WAS SITTING DOWN IN THE CAR (DRIVER'S SEAT) AND ADJUSTED MY POSITION SLIGHTLY AND HEARD A LOUD POP AND THE SEATBACK MOVED BACKWARDS AWAY FROM THE STEERING WHEEL. THE SEAT ITSELF HAD NOTICEABLE FREEDOM TO MOVE UP AND DOWN AT THE LEFT CORNER. UPON EXAMINATION, THE BRACKET THAT IS WELDED TO THE SUPPORT BRACE ON THE FORWARD LEFT SIDE OF THE SEAT HAD FAILED AT THE WELD LOCATIONS (2). THIS BRACKET IS PINNED TO THE RAIL AND KEEPS THE SEAT BOTTOM ATTACHED TO THE TRACK. THIS IS DEFINITELY A SAFETY HAZARD AND I WONDER WHAT UNNECESSARY INJURIES I OR MY WIFE MAY HAVE SUFFERED HAD THIS PART FAILED DURING AN ACCIDENT. I CAN'T IMAGINE THAT THIS PART WOULD EVER BE EXPECTED TO FAIL. *TR

TL*THE CONTACT OWNS A 2013 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT APPLIED THE BRAKE PEDAL WHICH STARTED GRINDING WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,600.

ON SUNDAY, JANUARY 4, 2015, I WAS DRIVING MY 2008 MAZDA CX-7 AND I STOPPED AT A STOPLIGHT. WHEN I TRIED TO TAKE OFF WHEN THE LIGHT TURNED GREEN, MY CAR HESITATED AND WHEN I PRESSED ON THE GAS PEDDLE A LITTLE MORE, IT STILL HESITATED THEN FINALLY TOOK OFF. ALL OF A SUDDEN, I HEARD AN EXTREMELY LOUD POPPING NOISE, AND THEN THICK, HEAVY WHITE SMOKE STARTED TO COME OUT OF THE TAILPIPE. THE WHITE SMOKE THEN STARTED FLOWING OUT FROM UNDER THE HOOD, AND IT STARTED TO COME INTO THE CAR THROUGH THE AIR VENTS. WHEN I TRIED TO PULL OVER AND PUT THE CAR IN PARK, IT WOULDN'T SHIFT INTO GEAR, SO I PUSHED THE PARKING BREAK, AND IT FINALLY STOPPED. I GOT OUT OF THE CAR AND WHEN I WENT TO GRAB MY PURSE, I SAW FIRE COMING THROUGH THE BOTTOM AIR VENTS ( THE ONES THAT BLOW AIR ON YOUR FEET) SO I GRABBED MY PURSE AS QUICKLY AS I COULD, AND RAN AWAY FROM THE CAR. THEN, I SAW PART OF THE ENGINE FALL OUT OF THE BOTTOM OF THE CAR, ON FIRE, AND BURN INTO THE STREET. ABOUT 5 SECONDS LATER, THE WHOLE ENTIRE CAR BURST INTO FLAMES. ALL OF THE DOORS WERE CLOSED, BUT THE INTENSITY OF THE FIRE BLEW BOTH OF THE PASSENGER SIDE DOORS OPEN, AND BLEW OUT ALL OF THE WINDOWS (INCLUDING THE SUNROOF, WHICH WAS CLOSED AT THE TIME). WHEN THE FIREFIGHTERS FINALLY PUT THE FIRE OUT, THE CAR WAS STILL SMOLDERING AND EVERYTHING INSIDE WAS MELTED. THE STEERING WHEEL, THE SEATS, THE DOOR HANDLES, THE MIRRORS, EVERYTHING. THE FIRE WAS SO STRONG THAT IT BLEW THE HOOD BACK ONTO THE WINDSHIELD. ALL THAT IS LEFT OF THE CAR, IS JUST THE METAL FRAME, AND THE ENGINE. THE CAR HAS A 4 CYLINDER ENGINE WITH A TURBO FEATURE ON IT. I BELIEVE THAT IS WHAT CAUSED THE FIRE AND MADE THE LOUD POPPING SOUND INITIALLY. *TR

I HAD TWO INCIDENTS DUE TO LOW TIRE PRESSURE WHILE I WAS RIDING THE CAR WITH MY 2 YEARS OLD CHILD. THE FIRST INCIDENT HAPPENED IN MAY 2014 WHEN ONE OF THE TIRES WENT FLAT. WHILE I WAS DRIVING I FELT THE CAR IS IMBALANCED. I WAS TRYING TO PULL OVER AT THE HIGHWAY TO INSPECT THE CAR. AFTER A WHILE I FOUND A SAFE PLACE AND PULLED OVER AND FOUND THAT ONE OF THE TIRES ARE GOING FLAT. HOWEVER, THE TIRE ALARM SYSTEM DIDN'T SHOW ANYTHING OR DIDN'T BEEP. I TOOK THE FIRST EXIST AND TOOK THE CAR TO THE NEAREST TIRE CENTER TO TAKE CARE OF IT. THE TIRE PRESSURE ALARM WENT ON AND STARTED BEEPING JUST WHEN THE TIRE WAS ALMOST FLAT AND LUCKILY I WAS BY THE TIRE CENTER ANYWAY. THE SECOND INCIDENT HAPPENED IN SEPTEMBER 2014. I FELT THE CAR IS SOMEWHAT GOING OUT OF CONTROL BUT AGAIN, NO TIRE PRESSURE ALARM. SUDDENLY TWO TIRES BLOWN OFF AND THE RIMS GOT DAMAGED TOO. IT WAS A TERRIBLE EXPERIENCE AS THE ROAD WAS VERY NARROW, NO ROAD SHOULDER AND I HAD TO DRIVE A LITTLE WHILE ON THE RIMS TO FIND A SHOULDER THAT I COULD STOP. I FIXED THE CAR FOR TIRES AND RIMS AND NOW AFTER A WHILE I RECEIVED THE RECALL LETTER ABOUT MAZDA'S TIRE PRESSURE ALARM SOFTWARE ISSUES. I TOOK THE CAR TO THE DEALERSHIP AND THEY UPDATED THE SOFTWARE AS PART OF RECALL. I REQUESTING REFUND FOR THE EXPENSES IN MY TWO INCIDENTS DUE TO SAFETY ISSUES. AFTER ALL, I DO NOT TRUST RIDING THE CAR WITH MY 2 YEARS OLD CHILD AT ALL. *TR

2003 MAZDA TRIBUTE AIR BAG LIGHT CAME ON AND WOULD NOT GO OUT. *MW THE DEALER INFORMED THE CONSUMER, THE CONNECTORS UNDER THE PASSENGER SEAT WERE BAD AND NEEDED TO BE REPLACED. SEVERAL WEEKS LATER, THE AIR BAG LIGHT ILLUMINATED AGAIN AND IT WOULD NOT GO OUT. THE CONSUMER RETURNED TO THE DEALER, WHERE HE WAS INFORMED THE CONNECTORS UNDER THE DRIVER' SEAT WERE BAD. *JB

THIS VEHICLE HAD WHAT IS BEING REFERRED TO AS A "MELTING DASHBOARD". THE MATERIAL HAS A DEFECT WHICH CAUSES IT TO BECOME SOFT AND STICKY, RESULTING IN A SHINY SURFACE THAT CAUSES A DANGEROUS GLARE. VISIBILITY BECOMES IMPAIRED, USUALLY BECAUSE OF A REFLECTION ON THE WINDSHIELD. MY UNDERSTANDING IS THAT THIS OCCURS MOST FREQUENTLY IN REGIONS WITH HIGH TEMPERATURE AND HUMIDITY. MAZDA INSPECTED MY VEHICLE AND VERIFIED THAT MINE WAS AFFECTED BY THIS CONDITION. THEY REFUSED TO REPAIR IT UNDER WARRANTY BECAUSE IT HAD RECENTLY EXPIRED. AS A GOODWILL GESTURE, THEY SUPPLIED THE REPLACEMENT PART AND I PAID FOR LABOR. THIS IS A DEFECTIVE PART. IT SHOULD BE RECALLED. TOYOTA AND LEXUS HAVE THE SAME PROBLEM WITH CERTAIN MODEL YEARS AND ARE REPLACING THEIRS AT NO COST TO THE OWNER. *TR

THE VALVE STEMS ON THE WHEELS ARE CORRODING AND ONE COMPLETELY FELL OFF WHILE ATTEMPTING TO TAKE A CAP OFF OF IT TO ADD AIR. THESE COULD POTENTIALLY RESULT IN RAPID AIR LOSS FROM THE TIRES AND AN ACCIDENT. I WAS LUCKY THAT IT HAPPENED WHEN I WASN'T DRIVING. *TR