MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MAZDA TRIBUTE
    - ROWLETT, TX

    HAPPENS MORE DURING COLD WEATHER. WHEN YOU PUSH ON THE ACCELERATOR IT STICKS AND WHEN IT FINALLY LETS GO YOU LURCH FORWARD. LUCKILY I HAVE NOT HAD ANY ACCIDENTS OVER THIS YET, BUT FEEL THAT IS ALWAYS A POSSIBILITY AND FEEL LIKE IT IS UNSAFE. I WAS TOLD IT HAS TO DO WITH THE BUTTERFLY VALVE. IT HAS BEEN HAPPENING FOR AT LEAST 4-5 YEARS. I HAVE ASKED NUMEROUS TIMES IF THERE HAS BEEN A RECALL BECAUSE FROM WHAT I CAN SEE THERE HAVE BEEN MANY COMPLAINTS BY OTHER CONSUMERS. IF THIS EVER CAUSES ME TO HAVE AN ACCIDENT, I WILL BE SUING MAZDA! *TR

    Source: NHTSA WEB SITE
  • 1999 MAZDA MX-5 MIATA
    - JERSEY CITY, NJ

    I AM WRITING THIS TO BRING UP AN ISSUE REGARDING OF A FLAWED DESIGN OUT OF THE FACTORY FROM MAZDA. IF YOU SIMPLY SEARCH "MAZDA MIATA FRONT FRAME RAIL RUST" YOU WILL SEE THAT IT IS A SERIOUS PROBLEM AND/OR EVEN FATAL PROBLEM, THAT PROBABLY MANY OTHER OWNERS OF THIS YEAR (1998-2005) ARE UNAWARE OF. MANY HAVE HAD THE SITUATION CHECKED OUT AND IT SEEMS THE WAY THE SHEETS OF METAL WERE PUT TO TOGETHER HOLDS MOISTURE AND SUCH AND ROTS THE CHASSIS FROM INSIDE OUT. THIS IS COMING FROM PEOPLE NOT ONLY WHO LIVES IN AN AREA THAT SNOWS, BUT EVEN DRY CLIMATES, AND EVEN FROM OWNERS THAT GARAGE KEEP AND USE THEIR CAR PURELY AS A SUMMER CAR, WHICH NEVER SEES A WINTER IN ITS LIFE. I'VE HAD MY CAR AT THE MAZDA DEALERSHIP TO GET A RECALL DONE REGARDING THE FUEL PUMP, AND THEY NEVER EVEN MENTIONED THIS PROBLEM TO ME, WHEN THEY TOLD ME THEY THOROUGHLY DO AN INSPECTION AROUND AND UNDER THE CAR. I EVEN GOT A STAT SHEET FROM THEM, AS TO WHAT THEY CHECKED. I HAD TO FIND THIS OUT WITH MY MECHANIC, WHEN HE WENT TO DO AN OIL CHANGE, WE DECIDED TO INSPECT THE CAR. NOW FOR THESE CARS (MIATAS AT ANY YEAR) ROCKER PANEL RUST IS A COMMON ISSUE, HOWEVER THIS PARTICULAR FRAME RAIL ISSUE IS NOT AND SHOULD NOT BE HAPPENING, BECAUSE IT WEAKENS THE STRUCTURE OF THE UNIBODY AND IT CAN POTENTIALLY BE FATAL WITH A FRONT END COLLISION CAUSING THE RAILS TO CRUMBLE. SOME OWNERS DO EVEN SEE ANY SIGNS OF WEAR, BUT WHEN THEY HOLD A SCREW DRIVER OR ANY TOOL TO POKE AT THAT SPECIFIC AREA, IT GOES RIGHT THROUGH THE METAL, TO ONLY FIND OUT ITS ROTTED FROM WITHIN. THIS SHOULD BE BROUGHT UP TO MORE OWNERS OF THIS SPECIFIC MODEL OF THE CAR SO THEY KNOW TO CHECK THIS AREA, BECAUSE GOD FORBID THEY GET INTO AN ACCIDENT AND THE STRUCTURE CRUMBLES ALMOST INSTANTANEOUSLY, WHEN IT OBVIOUSLY SHOULDN'T. MAZDA CLEARLY DIDN'T DO ANY QUALITY CONTROL AND FAILED TO INSPECT SUCH DESIGN FLAWS OUT OF FACTORY. *TR

    Source: NHTSA WEB SITE
  • 2007 MAZDA CX-7
    - BAKERSFIELD, CA

    BOUGHT THE CAR AT 103500 AND NOTICED SHORTLY AFTER PURCHASE THAT THE AIRBAG LIGHT COMES ON IN THE INSTRUMENT PANEL. AFTER EXTENSIVE ONLINE RESEARCH AND CONTACT WITH THE DEALERSHIP, I DISCOVERED THAT THE AIRBAG LIGHT INDICATES THE AIRBAG MAY NOT DEPLOY IN THE EVENT OF AN ACCIDENT. SINCE THIS APPEARS TO BE A COMMON PROBLEM, I WOULD SUGGEST THAT MAZDA ISSUE A RECALL TO PREVENT FURTHER INJURIES, AS THERE HAVE ALREADY BEEN A FEW THAT I'VE SEEN ONLINE. IT IS A SEVERE SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - RICHMOND, VA

    THE HEADLIGHTS OF THIS VEHICLE AT NIGHT AT LOW BEAM ARE VERY DANGEROUS. AT LOW BEAM, A DARK "CURTAIN" APPEARS THAT COVERS APPROXIMATELY THE TOP HALF OF THE WINDSHIELD AT ABOUT EYE LEVEL. THE LIGHTS ILLUMINATE THE ROAD BUT WITH THE CUT OFF AS DESCRIBED. IT IS VERY AWKWARD AND DISTRACTING. TO COUNTERACT, I HAVE TO DUCK MY HEAD DOWN TO TRY TO GET SOME FIELD OF VIEW IN FRONT OF THE VEHICLE WITH SOME PERSPECTIVE. I HAVE NEVER DRIVEN A CAR THAT HAS EXHIBITED ANYTHING LIKE THIS, AND THERE IS NO QUESTION THAT IT IS A MAJOR SAFETY DEFECT. WHEN APPROACHED BY ANOTHER VEHICLE AT NIGHT, THE "CURTAIN" DISAPPEARS BUT THIS IS ITSELF DISTRACTING AND OF CONCERN. MY WIFE TOOK OUR NEW CX-5 TO THE DEALER FOR THE FIRST SERVICE INTERVAL AND TOLD THE SERVICE DEPARTMENT ABOUT THIS EXPERIENCE. THE SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS WAS A BIG SAFETY PROBLEM, AND THAT IT WAS WAITING ON A RESOLUTION. FRANKLY, MAZDA AND THE REGULATORS NEED TO GET THIS FIXED ASAP. THERE IS NO DOUBT THAT SOMEONE OR MANY PERSONS ARE GOING TO BE KILLED. THAT "CURTAIN" APPARENTLY IS NOT A MERE ADJUSTMENT ISSUE SINCE THE VERY GOOD LOCAL MAZDA DEALERSHIP CANNOT FIX IT. *TR

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - DUBLIN, CA

    DRIVING ON FREEWAY, HEARD A LOUD POP. WINDSHIELD CRACK VISIBLE AND GREW OVER THE NEXT WEEK TO ABOUT 15INCHES. WINDSHIELD IS COMPLETE LOSS. NO LARGE IMPACT NOTICEABLE, JUST A ALONG CURVING CRACK FROM THE BOTTOM OF THE WINDSHIELD UP AND TO THE LEFT. *TR

    Source: NHTSA WEB SITE
  • 2007 MAZDA CX-7
    - STOCKTON, CA

    I WAS DRIVING 60 MPH IN THE FREEWAY SUDDENLY I SMELLED BURN RUBBER INSIDE THE CABIN AND I HEARD A LOUD NOISE CAME FROM THE ENGINE, AFTER A FEW MINUTES THE SERPENTINE BELT WAS BROKE. I FOUND OUT THE AC COMPRESSOR LOCK-UP. I WAS LUCKY THERE IS NO INCIDENT HAPPEN. HOPE THERE IS A RECALL FOR THIS CONCERN. *TR

    Source: NHTSA WEB SITE
  • 2004 MAZDA RX-8
    - SAN ANTONIO, TX

    IN EARLY 2012 I STARTED TO NOTICE THAT WHEN THE WEATHER WAS COLD MY STEERING WHEEL WOULD SHUDDER AS I BACKED OUT OF MY DRIVEWAY. AFTER A THE INITIAL WHEEL TURN THE PROBLEM WOULD DISAPPEAR UNTIL THE NEXT DAY, OR WEEK. THROUGHOUT THE YEARS THE PROBLEM HAS GOTTEN WORSE TO THE POINT THAT THE POWER STEERING FAILED ALL TOGETHER FOR 3 MONTHS IN LATE 2013. INEXPLICABLY THE POWER STEERING RETURNED IN EARLY 2014, BUT IF THE TEMPERATURE WAS COLD THE STEERING WAS VERY HEAVY FOR A FEW DEGREES OF TURNING AND THEN THE CAR WOULD SENSE I HAD TURNED THE WHEEL A FEW DEGREES AND WOULD THEN ASSIST TOO MUCH AND THE VEHICLE WOULD JERK IN THAT DIRECTION. AS THE YEAR PROGRESSED THE PROBLEM CHANGED TO A CONSTANT SHAKE BACK AND FORTH WHEN I FIRST STARTED THE VEHICLE. THIS ISSUE WOULD HAPPEN AT SPEEDS RANGING FROM 0-10MPH AND ONLY WHEN EITHER INITIATING A TURN OR WHILE UNWINDING THE WHEEL FROM A TURN. I HAVE HAD PROBLEMS IN THE PAST COUPLE OF MONTHS, AS THE TEMPERATURE HAS FALLEN AGAIN, WHEN DRIVING STRAIGHT AND ENTERING A GRADUAL CURVE IN THE ROAD (TRAVELLING AT ANY SPEED) THE WHEEL WILL NOT GIVE POWER STEERING ASSIST AND THE WHEEL IS VERY DIFFICULT TO TURN (COMPARED TO IF POWER ASSIST WAS WORKING CORRECTLY) AND THEN AFTER A COUPLE OF DEGREES THE ASSIST WILL JUMP IN AND THE CAR QUICKLY OVER CORRECTS AND VEHICLE VEERS IN THE DIRECTION OF THE STEER NECESSITATING IMMEDIATE CORRECTION IN THE OPPOSITE DIRECTION. THERE APPEAR TO BE MANY COMPLAINTS FROM A LOYAL MAZDA FAN BASE ABOUT THIS EXACT ISSUE, AND HOW SEVERAL PEOPLE HAVE NEARLY HAD AN ACCIDENT, BUT THERE HAS BEEN NO RESPONSE FROM MAZDA. THERE SEEMS TO BE NO EXACT FIX ISSUED, NOT EVEN A SERVICE BULLETIN.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 MAZDA MAZDA5
    - ORLANDO, FL

    MY CHECK ENGINE LIGHT WHEN ON AND I WENT TO THE DEALER AND THEY SAID MY EVAPORATIVE EMISSION SYSTEM LEAK DETECTION PUMP (PART# AJ51-18-581A) NEEDED TO BE REPLACED. THIS HAPPENED AGAIN AND AGAIN; I REPLACED IT A TOTAL OF 3 TIMES IN LESS THAN 5 YEARS. FIRST TIME WAS IN 11/21/2011, THEN AGAIN ON 7/31/2013 AND AGAIN ON 1/2/2015. THERE IS AN OBVIOUS DEFECTIVE IN CRAFTMENSHIP IF I HAD TO CHANGE THE PART 3 TIMES IN LESS THAN 5 YEARS. PLEASE HELP ME. *TR

    Source: NHTSA WEB SITE
  • 2004 MAZDA TRIBUTE
    - SADDLEBROOK, NJ

    TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL WAS RUSTING CAUSING THE STRUT BRACE TO RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED A MANUFACTURERS RECALL THAT WAS RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MAZDA TRIBUTE
    - SADDLE BROOK, NJ

    MY MAZDA TRIBUTE ONLY HAS 114,000 MILES ON IT AND THE SHOCK MOUNT HAS COMPLETELY RUSTED OFF THE FRAME AND IS NOT IN ANY WAY SAFE TO DRIVE. HOW THERE IS NO RECALL FOR THIS IS A LOAD OF [XXX]. I HAVE PUT A LOT OF MONEY INTO MY TRUCK AND FOR THERE TO BE NO RECALL? WHAT A JOKE MAZDA IS. IM 25 YEARS OLD WORKING FULL TIME AND CANT AFFORD TO JUNK MY CAR AND BUY A NEW ONE. SO MAZDA PUTS ME IN THIS SITUATION AND WONT FIX IT. I WILL NEVER PURCHASE ANOTHER MAZDA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE