MAZDA Complaints

ON JULY 15 I WAS DRIVING AT A LOW SPEED AND MY AIR BAG LIGHT CAME ON. IT RANDOMLY FLASHES AND SOMETIMES STAYS ON FOR 2 TO 3 DAYS. IT HAS NOT BEEN FIXED DUE TO THE COST OF REPAIRING IT. IF THE AIR BAG EXPLODES WHILE I AM DRIVING THIS COULD BE FATAL TO MYSELF, MY 1 YEAR OLD SON AND MY 12 YEAR OLD SON. EVERY MAZDA SUV / TRUCK FROM 2004 HAS A RECALL EXCEPT MINE. THE RECALL NEEDS TO EXTEND TO THE TRIBUTE BECAUSE THERE IS OBVIOUSLY A SERIOUS ISSUE THAT'S NEEDS TO BE CORRECTED. *TR

EXTERIOR HEADLIGHT ASSEMBLY GETS CRACKED DUE TO POOR CONSTRUCTION AND WHOLE ASSEMBLY REQUIRES REPLACING IN LIEU OF SIMPLY REPLACING THE HEADLAMP. THIS IS QUITE PRICEY AT APPROX $700 EACH FOR BOTH DRIVER'S SIDE AND PASSENGER SIDE RESPECTIVELY. *TR

AFTER 3 YEARS OF NORMAL COMMUTER USE, THE DASHBOARD IN FRONT OF THE DRIVER SEAT HAS BECOME EXCESSIVELY SHINY. IT IS THE TOP HUMP OF THE DASHBOARD CLOSEST TO THE WINDSHIELD. THE SHINE REFLECTS A GLARE ONTO THE WINDSHIELD DIRECTLY IN THE DRIVER'S FIELD OF VISION. THE GLARE IS SOMETIMES SO BAD THAT IT HINDERS THE ABILITY TO SEE OTHER VEHICLES DIRECTLY IN FRONT OF THE CAR. THE SHINE IS UNABLE TO BE WIPED CLEAN AND LEAVES A STICKY BLACK RESIDUE WHEN TOUCHED. IT APPEARS THAT THE DASHBOARD UPHOLSTERY MATERIAL AND/OR ADHESIVE IS DEFECTIVE. *TR

HAVING SPENT APPROXIMATELY 10 MILES IN STOP AND GO TRAFFIC, THE TRAFFIC PICKED UP AGAIN, ONLY TO COME TO ANOTHER STOP. I WAS UNABLE TO STOP BECAUSE MY BRAKES HAD COMPLETELY FAILED, MY FOOT WENT TO THE FLOOR AND I HAD NO BRAKING RESPONSE AT ALL. I TAPPED THE VEHICLE IN FRONT OF ME, NO DAMAGE TO HIS CAR, SO WE DECIDED NOT TO CALL THE POLICE. MY CAR SUSTAINED COSMETIC DAMAGE TO THE FRONT END, PUSHED THE LEFT FRONT FENDER BACK SO I WAS UNABLE TO OPEN THE DRIVER'S DOOR. I WAS APPROXIMATELY 250 MILES FROM MY HOME WHEN THIS INCIDENT HAPPENED. THE FOLLOWING DAY I DID A TEST PANIC STOP IN A PARKING LOT, AND THE BRAKES THEN RESPONDED APPROPRIATELY. *TR

MY CAR HAS HAD AUTOMATIC TRANSMISSION ISSUES SINCE I BOUGHT IT. INTERMITTENT LACK OF ACCELERATION AFTER COMING OUT OF A PARKING LOT, MAKING A SLOW TURN AND SLOWING DOWN THEN NEEDING TO SPEED UP ON THE FREEWAY. I HAVE ALMOST BEEN REAR ENDED MULTIPLE TIMES BECAUSE OF THE CAR'S INABILITY TO SPEED UP IMMEDIATELY. THE DEALER I GO TO HAS TEST DROVE IT AND SINCE THE PROBLEM DIDN'T OCCUR ON THE SHORT TEST DRIVE THEY COULDN'T GET MAZDA TO APPROVE THE REPAIR. THE TECHNICIAN HAS DEALT WITH THIS PROBLEM BEFORE ON MULTIPLE MAZDA 3'S AND TOLD ME IT WAS THE TRANSMISSION VALVE BODY THAT NEEDED TO BE REPLACED. I CONTACTED MAZDA AND THEY BASICALLY TOLD ME TO POUND SAND, THAT THEY WOULDN'T FIX IT UNLESS IT OCCURRED WHILE THE DEALER TECH DROVE. THEY DIDN'T OFFER TO GIVE ME A RENTAL CAR SO THE TECH COULD KEEP IT FOR A FEW DAYS AND DRIVE IT, NOTHING. THIS IS A DANGEROUS SITUATION THAT MAZDA KNOWS ABOUT AND THEY REFUSE TO ACKNOWLEDGE IT. *TR

TL* THE CONTACT OWNS A 2011 MAZDA CX9. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED ALTHOUGH THE PASSENGER SEAT WAS OCCUPIED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2010 MAZDA CX9. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND REPLACED THE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE VALVE STEM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

I WAS IN A REAR END COLLISION WITH THE MAZDA, AND WAS HIT AT 50MPH SPEED BY A DRUNK DRIVER WHILE STOPPED AT A TRAFFIC LIGHT. THE DRIVER HAD FALLEN ASLEEP AT THE WHEEL, SO DID NOT BRAKE PRIOR TO THE COLLISION. DURING THE COLLISION, THE AIR BAGS DID NOT DEPLOY, NOR DID THE SEAT BELT CATCH ME, AND I HIT THE STEERING WHEEL WITH FULL STRENGTH, CAUSING DAMAGE TO THE RIGHT SIDE OF MY FACE WHERE I HAD HIT WITH EYE DAMAGE, AND SOFT TISSUE DAMAGE ALL OVER THE FACE WITH NERVE NUMBNESS ON THE WHOLE LEFT SIDE. OF CONCERN IS WHY NONE OF THE SAFETY FEATURES OF A 2 MONTH OLD VEHICLE DID NOT DEPLOY DURING A HIGH IMPACT CRASH. *TR

I HAVE PUT SO MUCH MONEY IN THIS CAR. ALTERNATOR, TRANSMISSION, BRAKES, TIRES AND BALL JOINTS. NOW THE CATALYTIC CONVERTER NEEDS REPLACED, WIPER MOTOR AND QUARTER PANELS ARE ALL RUSTED OUT. I AM DISABLED AND THIS IS MY ONLY TRANSPORTATION. SHOULD ALL OF THIS SHOULD OF GONE WRONG? IT WILL NOT PASS INSPECTION. I HAVE HAD THIS CAR EIGHT YEARS. *TR

MY WIFE WAS DRIVING ON THE FREEWAY - I WAS ON THE PASSENGER SIDE. THIS IS THE FIRST TIME IT HAPPENED. THE CAR LOST SORT OF RESET ITSELF - DASH WARNING LIGHTS CAME ON (ACCORDING TO MY WIFE). RADIO/CD STOPPED MUSIC - ABS LIGHT WENT ON (THAT'S ALL I CAN SEE FROM PASSENGER SIDE). MY WIFE SAID OTHERS TOO BUT SHE WAS FOCUSED ON THE ROAD BECAUSE IT WAS A CONSTRUCTION ZONE. SHE WAS NERVOUS AND SAID THE CAR WAS NOT RESPONDING TO THROTTLE. LUCKILY ALL WENT BACK TO NORMAL AFTER 2 OR MAYBE 3 SECONDS. THE MUSIC CAME BACK ON ALSO. NO CHECK ENGINE LIGHT OR ANY SIGN OF TROUBLE. WE PULLED OVER AND I CHECKED THE FRONT TO SEE IF WE HIT SOMETHING THAT COULD HAVE CAUSED IT. RESTARTED THE CAR - ALL SEEMED NORMAL AND REACHED OUR DESTINATION. THIS WAS OUR FIRST 200 MILE TRIP OR MORE ON THIS CAR. 1 DAY AFTER ARRIVAL - I DID A ONCE OVER SAFETY CHECK (FLUIDS, TIRE PRESSURE, ETC) NOTHING OUT OF THE ORDINARY. GOT MY OBD2 CODE READER AND IT HAD THE FOLLOWING U3003 U0140 U0428. SO I WILL TAKE THIS TO OUR DEALER FOR CHECKUP. *TR