MAZDA Complaints

2008 MAZDA 3 WAS STRUCK WHILE PARKED. MONTHS LATER AIR BAG LIGHT CAME ON AND REPEATEDLY WENT TO THE LOCAL MAZDA DEALERSHIP ABOUT THE ISSUE. LAST ENCOUNTER WITH DEALERSHIP(OCT 2014), THEY CHECKED THE AIR BAG AND CONCLUDED IT WAS NOT A RECALL ISSUE, AND STATED THE PROBLEM STEMS FROM AUTO ACCIDENT. COMPLAINED TO MY INSURANCE CO AND RE-OPENED CLAIM. THE INSURANCE COMPANY(NOV 2014) CONCLUDED FROM WHERE THE CAR WAS IMPACTED ON THE REAR PASSENGER SIDE, THE AIR BAG IS NOT THEIR ISSUE AND DID NOT STEM FROM CAUSE OF IMPACT. AIR BAG MODULE NEEDS TO BE INVESTIGATED AND ADDRESSED WITH MAZDA CO. WITH ALL THESE DEVELOPMENTS WITH FAULTY AIR BAGS MADE BY TAKATA(COMPANY WHOM MAKE AIRBAGS), SOMETHING IS TOTALLY WRONG. THIS IS A SAFETY ISSUE, THAT NEEDS TO BE TAKEN CARE OF. *TR

2008 MAZDA TRIBUTE. CONSUMER STATED THAT THERE WAS A RECALL. HOWEVER, HE NEVER RECEIVED A LETTER.*CW

WHILE COMMUTING, THE CAR STOPPED SHIFTING. TOOK IT TO MECHANIC--THEY FIXED A LEAK IN THE TRANSMISSION FLUID-- CAR WAS THEN SHIFTING HARD, TOOK TO TRANSMISSION SHOP--THEY DIAGNOSED TWO PROBLEMS THAT CAUSED THE LEAK. THE TRANSMISSION IS NOT EFFECTIVELY PUSHING THE FLUID THROUGH THE SYSTEM, AND WAS VERY DANGEROUS ON THE ROAD WHEN IT STOPPED SHIFTING. *TR

OVER TIME, MY DASHBOARD BEGAN TO MELT AS I CLEANED IT WITH SOAP AND WATER IT ONLY GOT WORSE! THEY GLARE FROM THE DASHBOARD IS SO BAD THAT AT CERTAIN TIMES OF DAY I CANNOT SEE OUT OF MY WINDSHIELD. THIS IS NOT SAFE! *TR

OUR VEHICLE IS EQUIPPED WITH THE "SMART CITY BRAKING" FEATURE THAT AUTOMATICALLY PREVENTS COLLISIONS AT LOW SPEED. THIS SYSTEM TRIGGERS THE BRAKES AND BRINGS THE VEHICLE TO A STOP WHEN AN OBJECT IS DETECTED IN FRONT OF THE VEHICLE. THIS SYSTEM HAS BEEN TRIGGERED BY STEAM CLOUDS COMING OUT OF SEWER GRATES AND HAS BROUGHT THE CAR TO A COMPLETE AND VERY UNEXPECTED STOP SEVERAL TIMES. NO REAL "OBJECT" WAS BEHIND THE STEAM CLOUD / YET BECAUSE OF THE WAY THE SYSTEM IS IMPLEMENTED IT DETECTED AN OBJECT AND ACTIVATED THE BRAKES. THIS UNEXPECTED BRAKING CAN QUICKLY BRING THE CAR TO A COMPLETE STOP AND COULD RESULT IN SERIOUS PROPERTY DAMAGE OR INJURY. WE PASS BY AN AREA WITH MULTIPLE SEWAGE GRATES RELEASING STEAM AND THIS SYSTEM IS BECOMING A SAFETY HAZARD. WE HAVE BEEN LUCKY ENOUGH NOT TO HAVE SOMEONE BEHIND US WHEN THE SYSTEM IS TRIGGERED - BUT IT IS ONLY A MATTER OF TIME BEFORE THE BRAKING TRIGGERS IN HEAVY TRAFFIC. *TR

I OWN A 2010 MAZDA 3 AND THE DASHBOARD HAS MELTED TO THE POINT THAT IT PRODUCES A GLARE ON THE WINDSHIELD RIGHT AT EYE LEVEL. I TRIED TO HAVE MAZDA REPLACE IT BUT THEY SAID BECAUSE MY WARRANTY HAD EXPIRED THEY WOULD NOT DO IT. I BOUGHT THE CAR IN 2010 ANY BY 2012 IT HAD STARTED MELTING. THIS IS CLEARLY A SAFETY HAZARD FOR ME AND EVERYONE ELSE ON THE ROAD AS SOMETIMES IT PREVENTS ME FROM SEEING OUT THE WINDSHIELD AT ALL. *TR

THE DASHBOARD ON THE PASSENGER SIDE IS MELTING. IT IS STICKY AND MAZDA REFUSES TO REPLACE IT. *TR

I AM HEAVILY CONCERNED WITH THE MAJOR SAFETY ISSUES OF MY BELOVED MAZDA AND NEED YOUR HELP. MY SEAT BELT RETRACTORS ARE BROKEN (EMERGENCY), THE HORNS DO NOT WORK (EMERGENCY), MY REAR WINDSHIELD WIPER AND FLUIDS DO NOT WORK (VISIBILITY), MY BRAKE LIGHT IS ON(EMERGENCY), AND MY PULSATION DAMPER IS LEAKING FUEL (FIRE HAZARD). I HAVE READ MANY STORIES ABOUT RX7'S THAT WOULD CATCH ON FIRE DUE TO THE FUEL PULSATION DAMPERS LEAKING FUEL ONTO THE ENGINE, EVENTUALLY IGNITING THEIR WHOLE CAR TO ASHES. *TR

CRACK APPEARED IN THE DASH WHERE THE PASSENGER AIR BAG IS CONTAINED. THE CRACK STARTED SEVERAL MONTHS AGO AND THE CAR IS NOT GARAGED AND IS IN THE SUN ALL DAY SO I THOUGHT IT MIGHT BE CAUSED BY THE SUN. I LIVE IN GEORGIA AND THIS CAR ORIGINALLY CAME FROM THE PORT AUTHORITY IN FLORIDA WHERE IT IS ALSO VERY HOT. MY VIN NUMBER IS INCLUDED IN THE RANGE OF "POTENTIALLY AFFECTED VEHICLES" IN THE 14V-344 LETTER DATED JUNE 20, 2014, WRITTEN TO [XXX] OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND WAS SIGNED BY [XXX] , GROUP MANAGER, OF ENVIRONMENTAL, SAFETY & POWERTRAIN ENGINEERING, MAZDA NORTH AMERICAN OPERATIONS. I PRINTED A COPY OF THAT LETTER AND WILL ALSO CONTACT MAZDA TO SEE WHEN THEY PLAN TO INITIATE AN ACTION. I AM ASKING [XXX] THE SAME QUESTION HERE. IS MY FAMILY AND THE PEOPLE WITH THE CRACKS IN THEIR DASHES IN DANGER? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MAZDA WILL NOT INCLUDE MY VEHICLE IN THIS RECALL BELOW BECAUSE IT WAS MFR 07/2006 AND SOLD AS A 2007: 2010-08-13 (PUBLISHED BY NHTSA ON 2010-08-13) RECALL SUMMARY: MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.HAZARD: POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.REMEDY:MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500. ADDITIONAL INFO: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . NHTSA SOURCE: HTTP://WWW-ODI.NHTSA.DOT.GOV/RECALLS/RECALLRESULTS.CFM?START=1&SEARCHTYPE=QUICKSEARCH&RCL_ID=10V374000 MAZDA IS RECALLING 2007 THROUGH 2009 MODEL-YEAR MAZDA3 AND MAZDA5 MODELS FOR AN ISSUE WITH THE POWER-STEERING SYSTEM. THE RECALL FOLLOWS AN INVESTIGATION FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), LOOKING INTO POWER-STEERING SYSTEM FAILURES IN THE 2007-2009 MAZDA3. ALTOGETHER, 33 COMPLAINTS WERE RECEIVED AND THREE CRASHES WERE ATTRIBUTED TO THE ISSUE. THE RECALL AFFECTS ABOUT 300,000 NORTH AMERICAN VEHICLES ALTOGETHER, INCLUDING SOME 2007 MODELS, ALL 2008 MODELS, AND MOST 2009 MODELS OF THE MAZDA3 AND MAZDA5. A MAZDA SOURCE TOLD THE PUBLICATION THAT RUST CONTAMINATION IN THE VEHICLES' HYDRAULIC STEERING SYSTEM CAN CAUSE THE PUMP TO OVERHEAT AND SHUT DOWN, SOMETIMES TEMPORARILY. A SERVICE BULLETIN HAS ALREADY BEEN OUT FOR MORE THAN A YEAR. *TR