MAZDA Complaints

TL* THE CONTACT OWNS A 2003 MAZDA TRIBUTE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING ON I-94 WEST,NEAR ANN ARBOR, MI. FELT VIBRATION, THEN LEFT REAR TIRE BLEW. MANAGED TO PULL TO THE SHOULDER AND CHANGED TIRE. INSPECTED DAMAGED TIRE AND NOTICED VALVE STEM AND SENSOR WERE MISSING. THE NEXT DAY CHECKED THE OTHER TIRES FOR PROPER INFLATION AND WHEN I TRIED TO REMOVE THE VALVE CAP FROM THE RIGHT REAR TIRE,IT BLEW OFF WITH THE CORE STEM AND THE TIRE WENT FLAT. HAD BOTH TIRES REPAIRED,NEW SENSORS AND TIRE. I HAD NEW TIRES INSTALLED ON 1-11-14 AND TWO SENSORS WERE CHANGED AT THAT TIME. SO THREE OUT OF THE FOUR SENSORS FAILED WITH ONE BLOWN TIRE . *JS

WHEN COMING OFF THE FREEWAY OR DRIVING THROUGH TOWN, THE ENGINE STARTS TO SURGE. THE ENGINE RPM IS AROUND 2000 AND WILL NOT COME TO AN IDLE. ALMOST CANNOT STOP THE VEHICLE. VERY HARD BRAKE PEDAL DUE TO LOW ENGINE VACUUM, CAUSED BY THE ENGINE RPM BEING SO HIGH. THERE IS NOT A CONSISTENT BASIS FOR THIS HAPPENING.. THE REPAIR SHOP HAS REPLACED THE THROTTLE BODY ASSEMBLY, MASS AIR FLOW SENSOR AND PURGE SOLENOID. SAME RESULTS. THE CHECK ENGINE LIGHT DOES NOT COME ON. NO CODES ARE STORED IN THE COMPUTER. THE GAS PEDAL IS NOT STICKING AND NO FLOOR MATS INTERFERING WITH THE GAS PEDAL. *JS

WHILES DRIVING AND APPROACHING A STOP LIGHT OR TRAFFIC LIGHT, THE BRAKES DEPRESS AND THE CAR DOESN'T STOP, THE BRAKES HAVE TO BE PUMPED BUT THEN THEN THE BRAKES ARE HARD/STIFF SO MUCH SO THAT YOU HAVE TO PUSH REALLY HARD FOR THE CAR TO STOP. ONCE THIS HAPPENS, IT RECURS ALL THE TIME. THE ENGINE CHECK LIGHT CAME ON A DAY LATER, NOT SURE IF IT RELATED, I ASSUME SO FOR NOW. MY CAR HAS LESS THAN 10,000 MILES ON IT. I NOTICE THERE IS RECALL NOTICE FOR THIS CONDITION BY MAZDA BUT THIS IS AN EXTREMELY DANGEROUS SITUATION, WHICH SHOULD BE FIXED AT ONCE. IT SEEMS TO BE A LEAST EFFORT TYPE OF RECALL NOTICE FOR AN EXTREMELY DANGEROUS SITUATION. TO SUMMARIZE, WHILES DRIVING YOUR BRAKES FAIL AND THE CAR DOES NOT STOP. WHEN YOU PUMP THE BRAKES, THEY ARE STIFF / HARD AND YOU HAVE TO PUSH DOWN REALLY HARD FOR THE CAR TO STOP. *JS

MY CAR WAS PARKED AT THE HOUSE FOR COUPLE OF WEEKS WHILE I WAS AWAY. WHEN I GOT BACK HOME THE WINDSHIELD HAD ABOUT FOOT LONG HORIZONTAL CRACK. IT WAS GOING ACROSS THE WINDSHIELD FROM THE DRIVER SIDE TO ABOUT THE MIDDLE OF THE WINDSHIELD, AND KEPT SPREADING. SINCE THE CRACK IS ON MY EYE LEVEL IT IS OBSTRUCTING THE VIEW. NOT SURE IF THE REASON WAS POORLY DESIGNED WINDSHIELD OR STRUCTURE OF THE VEHICLE. *JS

MY MOTHER WAS DRIVING MY CAR ON THE LONG ISLAND EXPRESSWAY WITH 2 PASSENGERS IN THE CAR. SHE WAS DRIVING AROUND 60 MPH WHEN THE CAR SUDDENLY ACCELERATED BY ITSELF. IN A MATTER OF A FEW SECONDS THE CAR WENT FROM 60 MPH TO OVER 120 MPH. SHE TRIED PRESSING THE BRAKE PEDAL AS HARD AS SHE COULD BUT THE CAR WOULD NOT RESPOND. SHE HAD TO *JSDODGE ABOUT 7 CARS AS SHE TRIED TO GET THE CAR TO SLOW DOWN. SHE THEN PULLED THE EMERGENCY BREAK BUT THE CAR WAS MOVING SO FAST THAT IT BARELY SLOWED THE CAR DOWN. SHE GOT HER CAR TO THE SIDE (LAST LANE) OF THE HIGHWAY AND DECIDED TO PRESS THE PUSH TO START BUTTON AND THE CAR FINALLY CAME TO A HALT. THERE WAS NOT TOO MUCH TRAFFIC SO SHE WAS ABLE TO SURVIVE THE CARS SUDDEN ACCELERATION WITHOUT GETTING HURT OR DAMAGING THE CAR. A WITNESS ON THE HIGHWAY SAW MY MOTHERS CAR SPEEDING OUT OF CONTROL AND CALLED THE POLICE. THE POLICE CAME AND FILLED OUT A POLICE REPORT AND LEFT. WE GOT THE CAR TOWED TO A MAZDA DEALERSHIP AND LEFT IT THERE OVERNIGHT SO THEY COULD FIGURE OUT THE ISSUES AS THERE WAS CLEARLY A DEFECT WITH THE CAR. THEY CALLED US BACK SAYING THAT EVERYTHING WAS CHECKING OUT NORMAL ON THE CAR AND THEY DECIDED TO HAVE THE CAR TECHNICIAN DRIVE THE CAR HOME AND BACK TO WORK THE NEXT TIME IN AN ATTEMPT TO DUPLICATE THE ISSUE. THEY CALLED US THE NEXT DAY SAYING THEY DROVE THE CAR 58 MILES AND COULD NOT DUPLICATE THE ISSUE AND TOLD US THAT WE HAD TO PICK UP THE VEHICLE. THEY SAID THAT MY FAMILY FEELING SAFE IN THE MAZDA VEHICLE WAS THEIR PRIORITY BUT THAT WAS CLEARLY NOT THE CASE. THEY REFUSED TO TAKE RESPONSIBILITY IF THIS PROBLEM HAPPENED AGAIN AND WE GOT INTO AN ACCIDENT AND ALSO REFUSED TO PROVIDE US WITH A LOANER CAR OR A REPLACEMENT VEHICLE OR PROVIDE ASSISTANCE IN TRADING IN THE CAR FOR A NEW ONE. THEY SAID THEY HAD DONE ALL THEY COULD AND UNTIL THIS HAPPENED AGAIN THEY WOULD NOT BE ABLE TO ASSIST US. MY MOM COULD'VE DIED IN THAT CAR. *JS

UPON ENTERING THE VEHICLE AND STARTING CAR IN THE MORNING, WE HEARD A "POP" AND SAW A CRACK SHOOT DOWN FROM THE TOP CENTER OF SEAL DOWN TO MIDDLE OF SMART BRAKING SYSTEM UNIT BEHIND REAR-VIEW MIRROR. THERE, IT STARTS AN S-LIKE SERPENTINE PATH THAT ENDS UP IN THE DRIVERS FIELD OF VIEW. THERE IS NO VISIBLE CHIP ALONG THE PATH OF THE CRACK.THE VEHICLE WAS NOT IN MOTION AND WE WITNESSED THE CRACK OCCUR. THE MAZDA SERVICE MGR SAYS IT'S DUE TO ROAD DEBRIS HIT, BUT THERE IS NO VISIBLE CHIP. HIS "PEN" TEST SIMPLY HIT A MINUTE FRAGMENT THAT WAS POPPED OUT DUE TO THE GLASS CRACKING ITSELF, NOT FROM A DEBRIS HIT. I HAD A SAFELITE TECHNICIAN INSPECT IT AND THEY CONCLUDE IT WAS NOT CAUSED BY A DEBRIS HIT. IMO, THIS IS CLEARLY A MANUFACTURER'S DEFECT THAT MAZDA SHOULD BE ADDRESSING CONSIDERING THERE ARE MANY OTHER COMPLAINTS WITH THE EXACT SAME PROBLEM BOTH HERE AND IN OTHER INTERNET FORUMS. *TR

THE DASHBOARD OF MY 2010 MAZDA3 IS MELTING. I NOTICED THIS ABOUT A MONTH AGO, BUT WHETHER IT STARTED BEFORE THAT I'M NOT SURE. NOW THERE IS A GLOSSY SHEEN TO THE DASHBOARD THAT IMPAIRS MY VISION WHEN DRIVING IN THE MORNING OR THE EVENING, WHEN THE SUN IS RISING OR SETTING. IT CREATES A GLARE ON THE GLASS. *TR

REAR BRAKE PADS AND ROTORS COMPLETELY WORN, CALIPERS STICKING BEFORE 40,000 MILES WERE EVEN ON THE CAR. BACK UP CAMERA STOPPED WORKING AROUND 34000 MILES.. DEALER SAID THERE IS A PIN HOLE IN CAMERA. *TR

VEHICLE HAD STRONG SMELL OF RAW GASOLINE FUMES IN THE CABIN AND OUTSIDE THE CAR. UPON REMOVING THE REAR SEAT TO ACCESS THE FUEL PUMP FOR INSPECTION, A POOL OF GASOLINE WAS FOUND AROUND THE FUEL PUMP AND SURROUNDING AREA TO INCLUDE THE ELECTRICAL WIRING FOR THE PUMP. IT APPEARS THE LEAK OCCURS FROM A FAULTY PLASTIC NIPPLE ON THE FUEL PUMP ASSEMBLY THAT CONNECTS THE PUMP TO THE MAIN FUEL LINE. A QUICK INTERNET SEARCH UNCOVERED THIS IS NOT AN ISOLATED INCIDENT WITH THE MAZDA RX8. THE FIRE AND SAFETY HAZARD ASSOCIATED WITH THIS ISSUE IS IMMENSE. I WOULD RECOMMEND A FURTHER REVIEW BY THE NHTSA TO ASSESS THE SEVERITY AND SPECTRUM OF THE FUEL PUMP ISSUE IN THE MAZDA RX8. *TR