MAZDA Complaints

WOULD LIKE TO MAKE A COMPLAINT ABOUT MY VEHICLE. I WAS STOPPED AT A LIGHT AND HEARD A CLICKING SOUND AS I TRIED TO ACCELERATE WHEN LIGHT TURNED GREEN. VEHICLE DIED AT THE LIGHT. VEHICLE WAS TOWED TO A MECHANIC. TIMING CHAIN STRETCHED AND BROKE WHICH CAUSED DAMAGE TO THE ENGINE AND VALVES. VEHICLE HAS BEEN IN THE SHOP FOR MORE THAN FOUR WEEKS! MY APPROXIMATE COST WILL BE $3500, BUT PRICE CAN GO UP SINCE MECHANIC HAS YET TO COMPLETE THE WORK. HAVE READ MANY SIMILAR COMPLAINTS ABOUT THE TIMING CHAIN AND VVT WITH THIS MAKE AND MODEL ON THE INTERNET. MANY VEHICLES HAVE BROKEN DOWN ON THE HIGHWAY. EVEN AFTER MY VEHICLE IS REPAIRED, I DO NOT FEEL SAFE DRIVING IT. I WILL TRADE IT IN (NOT ANOTHER MAZDA) AS SOON AS IT IS REPAIRED. IT IS UNFORTUNATE THAT MAZDA IS AWARE OF THIS PROBLEM BUT HAS NOT MADE EFFORT TO RECALL THE MAZDA CX7. *TR

I WAS DRIVING WITH MY 7 YEAR OLD IN MY 2005 MAZDA 6 WHEN I NOTICED THE CAR WAS ACCELERATING ON ITS OWN JUST A LITTLE BIT. I DIDN'T THINK MUCH OF IT AT THE TIME. ABOUT 2 MINUTES LATER THE RPMS WENT UP AND DOWN 3 TIMES( 1000 RPMS EACH TIME). IMMEDIATELY AFTER THAT, MY BRAKES STOPPED WORKING WHILE I WAS GOING ABOUT 35 MPH. I HAD THE BRAKE PEDAL FLOORED AND IT BARELY STOPPED IN TIME. I MANAGED TO STOP WITH MY EMERGENCY BRAKE AND PUT ON MY HAZARD LIGHTS FOR A FEW MINUTES WHILE THE CAR WAS STILL RUNNING. I HAD TO GET OUT OF THE ROAD SO I ATTEMPTED TO REVERSE VERY SLOWLY AND THE BRAKES WERE SUDDENLY WORKING. I PULLED THE CAR IN A PARKING LOT WITH NO BRAKE PROBLEMS AND GOT IT TOWED TO A SHOP. THE SHOP IS TELLING ME THEY ARE NOT FINDING ANY PROBLEMS BUT I DON'T FEEL SAFE IN THE CAR WITHOUT AN ANSWER! IM WORRIED IT MAY HAPPEN AGAIN AND CAUSE AN ACCIDENT NEXT TIME. *TR

THE DASHBOARD SEEMS TO BE MELTING BY THE FRONT WINDSHIELD. THIS IS PRODUCING A GLARE ON THE WINDSHIELD WHICH IS SEEN WHILE DRIVING. *TR

THE DRIVER SEAT BEGAN TO WOBBLE BACK AND FORTH WHILE DRIVING THE CAR. THE PROBLEM IS DUE TO A SHEET METAL PIECE (APPROXIMATELY 1/8 INCH THICK) THAT HOLDS THE SEAT BOTTOM TO THE SEAT SLIDE ADJUSTMENT. THE SPRING RETAINER HAD POPPED OFF THE LOCATING PIN ALLOWING THE SHEET METAL TO BEND AND THE PIN TO COME OUT OF ITS RETAINING HOLE. I ATTEMPTED TO REPLACE THE SPRING RETAINER, BUT THE SHEET METAL SNAPPED DUE TO WORK HARDENING. THE FAILURE MECHANISM APPEARS TO OCCUR BECAUSE THE SHEET METAL IS STAMPED DURING MANUFACTURE AND A HOLE APPROXIMATELY 1/2 THE WIDTH OF THE SHEET METAL IS PUNCHED THROUGH THE SHEET METAL DRASTICALLY REDUCING ITS STRENGTH. I PURCHASED A NEW SLIDE MECHANISM BECAUSE MAZDA DOES NOT HAVE A RECALL OR SPECIAL SERVICE PROGRAM FOR THIS FAILURE. HOWEVER, WHEN I EXAMINED THE NEW SLIDE MECHANISM, I DISCOVERED THAT MAZDA HAS SIGNIFICANTLY REDESIGNED THIS PART TO PREVENT THE TYPE OF FAILURE THAT I EXPERIENCED. THE NEW PIECE DOES NOT HAVE THE PUNCHED HOLE, BUT INSTEAD HAS A REINFORCED BOSS AS WELL AS SIGNIFICANT AMOUNTS OF WELDING TO ENSURE THE PIECE CANNOT BEND OR BREAK. MY GUESS IS THAT THE NEW DESIGN IS AT LEAST 100 TIMES MORE DURABLE THAN THE ORIGINAL DESIGN. OBVIOUSLY, MAZDA CONSIDERED THE OLD DESIGN TO BE SUBSTANDARD. I BELIEVE THAT THIS SHOULD BE THE SUBJECT OF A RECALL TO VERIFY THAT THE SEAT RETENTION HAS NOT FAILED. THIS IS A SAFETY ISSUE BECAUSE THE FAILURE RESULTS IN ONLY 3 POINTS OF RETENTION FOR THE SEAT AND THE DRIVER CAN POSSIBLY LOSE CONTROL DUE TO IMPROPER RESTRAINT IN THE SEAT. I CAN SUPPLY PICTURES OF THE NEW DESIGN AND DEFECTIVE DESIGN IF YOU NEED THEM. THERE ARE TWO SUCH PIECES PER SEAT SO THE POSSIBILITY EXISTS FOR BOTH TO FAIL IN SEQUENCE CREATING A MORE SERIOUS SAFETY ISSUE. *TR

RUNNING ROUGH, STALLING AT LIGHTS, REPLACED IGNITION COILS, NEW IGNITION COILS FAILED, FURTHER DIAGNOSIS, PCM CAUSING FAILURE. *TR

COIL FAILURE, REPLACED AND SAME COIL FAILURES REOCCUR. PCM FAILURE CAUSING COIL FAILURE. *TR

MY CAR WILL MOVE FINE UNTIL IT WARMS UP BUT THEN SLIPS OUT OF ALL GEARS AND WONT MOVE UNTIL THE NEXT DAY. *TR

MY PARENTS' 2007 MAZDA 3 5 DOOR HATCHBACK WAS REAR-ENDED WHILE TRAVELING AT APPROXIMATELY 40 MPH BY A FORD EDGE SUV TRAVELING AT A HIGHER RATE OF SPEED. THE MAZDA THEN HIT THE TALL CONCRETE DIVIDER NEARLY HEAD-ON, PROPELLED FORWARD BY THE INITIAL IMPACT. THE MAZDA WAS A TOTAL LOSS, SUSTAINING MODERATE REAR END DAMAGE AND HEAVY FRONT END DAMAGE. BOTH MY MOTHER (WHO WAS DRIVING) AND MY FATHER (IN THE FRONT PASSENGER SEAT) WERE INJURED AND TAKEN TO THE HOSPITAL. BOTH PEOPLE WERE WEARING THEIR SEAT BELTS. MOM SUSTAINED A FACIAL INJURY TO THE FOREHEAD, A CONTUSION TO HER ARM AND A PROBABLE CRACKED STERNUM. DAD SUSTAINED TWO FRACTURED RIBS AS CONFIRMED AT THE HOSPITAL AND OTHER MORE MINOR INJURIES. I AM CONCERNED BECAUSE NONE OF THE AIRBAGS ON THE CAR WENT OFF, AND I WOULD EXPECT AT LEAST THE FRONT ONES WOULD HAVE, CONSIDERING HOW HARD THE FRONTAL COLLISION WAS WHEN CAR HIT THE CONCRETE BARRIER. I AM CONCERNED THAT THEIR INJURIES WOULD HAVE BEEN LESS SEVERE IF THE AIRBAGS HAD GONE OFF WHEN THE CAR HIT THE BARRIER. I DID TAKE PICTURES OF THE INSIDE AND OUTSIDE OF THE CAR SHOWING THE DAMAGE AND THE INTERIOR WITH THE AIRBAGS INTACT AND UNUSED.....UPDATED 07/23/14 *BF

TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE CONTACT STATED THAT THE PASSENGER SIDE REAR WHEEL WELD WAS RUSTED AND AS A RESULT, THE STRUTS FRACTURED FROM THE FRAME. THE DEALER WAS NOTIFIED OF THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2001 MAZDA TRIBUTE. THE CONTACT MENTIONED WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT PASSENGER SIDE OF THE VEHICLE WOULD SHAKE VIOLENTLY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE SUB-FRAME WAS RUSTED AND SEPARATING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSE THAT THE SUB-FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE.