MAZDA Complaints

DRIVING ON HIGHWAY, ENGINE JUST FAILED TO ACCELERATE SUDDENLY AND HAD TO COAST OVER TO THE BREAKDOWN LANE. ENGINE DID NOT TURN COMPLETELY OFF AS IT CONTINUED TO HESITATE AND RPMS FLUCTUATED BETWEEN 500-1000 BUT GAS PEDAL WOULD NOT ACCELERATE CAR. IMMEDIATELY PUT HAZARD LIGHTS ON SO CARS BEHIND ME WOULD KNOW THAR I WAS NOT AT CONSTANT SPEED ANYMORE. *TR

CAR DID NOT WANT TO MOVE AND WHITE SMOKE CAME OUT TAIL PIPE WAS IN RUSH HOUR TRAFFIC. *TR

I PURCHASED MY VEHICLE IN OCTOBER 2012 WITH ROUGHLY 75K MILES. AFTER ONE WEEK OF OWNING THE VEHICLE I NOTICED AFTER IDLING FOR A FEW MINUTES O LARGE PLUME OF FOG WOULD COME FROM MY EXHAUST PIPE. THIS HAS OCCURRED MANY TIMES NOW SINCE PURCHASE AND THE DEALERS RESPONSE WAS THAT IT WAS DUE TO "WINTER FUEL". THE PROBLEM WAS NEVER RESOLVED. ON JUNE 26TH 2014 I WAS DRIVING TO WORK. I STOP AT A RED LIGHT AND WHEN IT TURNED GREEN I PROCEEDED TO PRESS THE GAS. INSTANTLY MY CAR SHUT OFF AND DID NOTHING. AFTER INVESTIGATING THE ISSUE ON THE SIDE OF THE ROAD I DETERMINED IT TO BE THE TIMING CHAIN. MY ISSUE IS THAT MAZDA HAVING KNOWLEDGE OF A FAILING VVT ON THESE VEHICLES SHOULD HAVE REPLACED THE PART BEFORE SELLING THIS VEHICLE TO ME. NOW I HAVE A LAWN ORNAMENT THAT'S COSTING ME THOUSANDS OF DOLLARS TO WATCH IT SIT IN MY DRIVEWAY. *TR

WITHOUT WARNING, THE BRAKES FAILED. THEY SEEMED LOCKED TO THE FLOOR, IMPOSSIBLE TO PRESS. NO SIGNAL INDICATORS NO WARNING. JUST SUDDENLY NO BRAKES. VERY CRITICAL PROBLEM AND ACCIDENTS INVOLVING LOSS OF LIFE IS PROBABLE. *TR

I HAVE HAD MY WELL MAINTAINED CAR FOR JUST UNDER 5 YEARS. IT IS OUT OF WARRANTY. I HAVE NEVER USED A CHEMICAL CLEANING PRODUCT TO CLEAN THE INTERIOR, JUST A DAMP CLOTH. I NOTICED THAT ONLY THE SECTION OF DASHBOARD THAT COVERS THE AIRBAG ON THE PASSENGER SIDE WAS STICKY. WITHIN A FEW DAYS IT BECAME PROGRESSIVELY WORSE AND ACTUALLY GOOEY. IF IT WAS TOUCHED BY A WINDOW SUN SCREEN OR BY YOUR HAND, THE DASHBOARD COLOR AND MATERIAL ROLLED OFF AND SPREAD TO ANYTHING THAT WAS ACCIDENTALLY RETOUCHED. THE 800 NUMBER MAZDA CUSTOMER ASSISTANCE CENTER TOLD ME THAT IT WAS UP TO THE MAZDA DEALERSHIP TO DECIDE WHAT COULD BE DONE ABOUT THE PROBLEM. PARETTI MAZDA AT 4000 VETERANS BLVD., METAIRIE, LA 70002 HAD ME BRING THE CAR IN ON JULY 2, 2014 WHEN THE MAZDA DISTRICT REPRESENTATIVE WAS AVAILABLE TO LOOK AT IT. AT 3:00 P.M. THAT SAME DAY, I WAS TOLD THAT I HAD TO DECIDE BEFORE 5:00 P.M. WHETHER OR NOT I WOULD ACCEPT THE OFFER OF MAZDA GIVING ME A NEW $226.96 DASHBOARD PART AND MY HAVING TO PAY $324.84 TO THEM FOR LABOR. IT WAS A ONE TIME ONLY OFFER FOR THAT DAY. THE ENTIRE SCENARIO IS UNETHICAL. I HAD NO OTHER CHOICE BUT TO LET MAZDA DO THIS JOB AND I WAS TOLD THAT IT MAY HAPPEN AGAIN IN A FEW YEARS. THEY DO NOT STAND BEHIND THE REPLACEMENT PART. THE CAR WAS NOT READY BY THE END OF TODAY 7/11/2014 AS PROMISED BECAUSE OF "UNFORESEEN PROBLEMS." PARETTI MAZDA IS NOW RENTING A CAR FOR ME TO USE FOR THE NEXT 3 DAYS BECAUSE OF THE WEEKEND. *TR

AIR BAG LIGHT STAYING ON IN MY TRUCK? AC COMPRESSOR IS DEFECTIVE EVEN AFTER I JUST HAD THE TURBO REPLACE IN MARCH .NEEDS TO BE A RECALL ON THE PASSENGER SEAT AIR BAGS AND AC COMPRESSOR. *TR

I NOTICED THE PROBLEM WHEN I WAS DRIVING DOWN THE ROAD AND HEARD A KNOCKING COMING FROM THE REAR OF THE VEHICLE I THOUGHT IT WAS A BAD SHOCK AT FIRST SO I PULLED OVER TO CHECK IT OUT AND THE REAR SHOCK BRACKETS ARE COMPLETELY RUSTED THROUGH AND ARE BREAKING AWAY FROM THE MAIN FRAME. I CONTACTED MAZDA ON JULY 11, 2014 AND THEY SAID THEY WILL NOT DO ANYTHING UNTIL TEH CAR IS RECALLED. THEY HAVENT PROVIDED ANY OTHER INFO ON ASSITANCE WITH REPAIRS OR A RECALL. THE CAR IS NO LONGER DRIVEABLE UNTIL IT GOES THROUGH MASSIVE RECONSTRUCTION OF THE SHEET METAL AND FRAMING IN THE REAR WHEEL WELL. *TR

LESS THAN A COUPLE OF MONTHS AGO I WAS DRIVING AND A ROCK OR SOMETHING HIT THE CORNER OF THE WINDSHIELD (SOUNDED LITTLE I MIGHT ADD ) A LINE THAT LOOKED LIKE MILK STARTED MOVING ACROSS MY LINE OF VIEW. IT CRACKED ABOUT A 1/2 OF A FOOT LATER IN THE DAY IT EXTENDED TO ABOUT A FOOT AND A HALF. . AGAIN JUST A FEW DAYS AGO (CAR IS 1YEAR 1 MO OLD) THE SAME THING HAPPENED! IT SOUNDED LIKE A SMALL PEBBLE THAT HIT THE WINDSHIELD AND YET IT MANAGED TO CRACK 1/2 FOOT ONLY THIS TIME ON THE OPPOSITE SIDE. I'VE BEEN DRIVING FOR OVER 30 YEARS AND I'VE NEVER HAD THIS HAPPEN ESPECIALLY TWO TIMES WITHIN ONE YEAR YOU WOULD THINK TO CRACK A WINDSHIELD LIKE THAT, IT WOULD TAKE A HARD-HIT. NOT ONLY THAT ..BUT THE FIRST THREE OF FOUR MONTHS I HAD THE CAR TWO CHIPS WERE NOTICED AT THE CAR WASH NEAR THE TOP. I HAD TO CHECK FOR MYSELF I DIDN'T BELIEVE IT. *TR

I WAS DRIVING MAZDA 5 AND STOPPED FOR TRAFFIC LIGHT AS IT WAS RED. AS THE LIGHT TURNED GREEN, I MOVED MY FOOT FROM BRAKE TO ACCELERATOR PADDLE, THE CAR STARTED GOING IN REVERSE DIRECTION. I IMMEDIATELY APPLIED BRAKES, I TRIED TO ACCELERATE AGAIN AND AGAIN THE CAR WAS GOING IN REVERSE. NO I DID NOT HAVE MY CAR ON REVERSE GEAR, THE CAR WAS ON "D" DRIVE ALL THE TIME. I TURNED OFF THE CAR AND RESTARTED THE CAR AGAIN AND OUT THE CAR ON "D" AND AGAIN THE CAR WENT ON REVERSE. I TRIED THIS PROCESS AGAIN, THIS TIME ALL THE CAR DASHBOARD LIGHTS CAME ON AND CAR DID NOT START. I IMMEDIATELY CALLED 911, ON 5TH JULY (SUNDAY) AROUND 3:00PM. MY CALL DETAILS CAN BE RECEIVED. I TOWED MY CAR TO DEALERSHIP AND THEY ARE SUGGESTING ENGINE FAILURE. THE CAR CAN NO WAY HAVE ENGINE FAILURE. IF IT WAS ENGINE FAILURE HOW CAN THE CAR GO ON REVERSE? I AM THANKFUL TO GOD THAT I DID NOT HIT THE CAR BEHIND I HAD A 4 YEAR OLD CHILD IN MY CAR. THIS IS A SERIOUS ISSUE WITH THIS CAR. I WOULD SUGGEST PEOPLE ARE AWARE OF THIS MAJOR ISSUE AS THIS CAN LEAD TO MAJOR ACCIDENTS. ALSO, I GOT IT SERVICED 3 MONTHS BACK AND NO ISSUE WAS IDENTIFIED. I LIKE MAZDA 5 MINI VAN I HAVE BEEN DRIVING FOR ABOUT 4 YEARS BUT THIS INCIDENT HAS GREAT SETBACK ABOUT MAZDA IN MY MIND. I ALSO HAVE MAZDA CX-7 THAT I AM SO SCARED TO DRIVE. I CAN NEVER IMAGINE THE CAR GOING INTO REVERSE WHILE IN DRIVE MODE. THIS IS LIFE THREATENING DEFECT IN THE CAR. THANK YOU AND GOD BLESS YOU. P.S. THE VEHICLE SPEED WAS BETWEEN 0-5 MPH, THE SPEED WHEN YOU TAKE FOOT OF BRAKE AND PRESS SPEED ACCELERATOR. *TR

WE BOUGHT OUR CX-5 IN APRIL 2013. LAST NIGHT WHEN I WENT TO GET IN MY CAR I NOTICED A CRACK IN THE BOTTOM MIDDLE OF THE WINDSHIELD ITS ABOUT 12 INCHES LONG AND CURVES LIKE A HOOK. WHEN I PARKED MY CX-5 THERE WAS NO CRACK. WHEN WE CALLED DEALER WHERE WE BOUGHT THE CAR HE STATED "A ROCK HIT IT" WITHOUT EVEN LOOKING AT THE CRACK. MY HUSBAND LET HIM KNOW THAT A ROCK DID NOT HIT THE WINDSHIELD AS IT WAS SITTING IN OUR YARD. I AM WORRIED THAT IF I TAKE MY CAR UP TO THE DEALERSHIP THEY WILL DO THE PEN TEST AND STATE THAT IT WAS CAUSED BY A ROCK. THERE ARE NO STARS OR CHIPS ON THE WINDSHIELD. WOULD LIKE TO KNOW IF THERE IS A WAY TO CONFIRM THIS CRACK BEFORE THEY DO A PEN TEST? *TR