MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 MAZDA MAZDA6- SUNRISE, FL
THE CAR'S ALARM SYSTEM WOULD BE TRIGGERED RANDOMLY. IN A PERIOD OF 3 WEEKS IT HAPPENED AROUND 15 TIMES. IT ENDED UP DRAINING THE CAR BATTERY ONCE. THE ALARM IS ON FOR FEW SECONDS AND THEN IT STOPS BY ITSELF. UPON TAKING IT TO THE MAZDA DEALER THEY SAID IT IS A PROBLEM WITH DOOR'S ELECTRICAL SYSTEM AND THEY HAD TO REPLACE THE SWITCHES IN ALL 4 DOORS. THEY WERE ABLE TO SOLVE THE PROBLEM, BUT I DOUBT IF IT IS RELATED TO THE RECALL THAT WAS MADE LAST SEPTEMBER FOR FIXING THE DOOR'S LATCH SYSTEM. THE DEALER HAD FIXED THE SAME JUST A BACK MONTH. *TR
Source: NHTSA WEB SITE -
2005 MAZDA TRIBUTE- NORTH SYRACUSE, NY
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE STATED WHILE DRIVING APPROXIMATELY 50 MPH OVER A BUMP, A RATTLING NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER'S SIDE WHEEL WELL WAS COMPLETELY RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MAZDA MAZDA5- SILVERTON, OR
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT AFTER THE VEHICLE CAME TO A COMPLETE STOP ABRUPTLY, THE CONTACT'S SKULL HIT THE TOP OF THE HEAD RESTRAINT. THE CONTACT STATED THAT THE HEAD RESTRAINS FAILED TO ADJUST INTO A FORWARD OR BACKWARD MOTION. THE HEAD RESTRAINTS WERE ONLY ABLE TO BE ADJUSTED IN THE UP OR DOWN POSITION. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 2,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MAZDA CX-7- PALMYRA, PA
I WAS STOPPED AT A TRAFFIC LIGHT WITH MY 10 YR OLD IN THE CAR, AND AS SOON AS I PULLED OUT FORM THE TRAFFIC LIGHT WE NOTICED SMOKE AND PEOPLE HONKING THEIR CAR HORNS AT US. I LOOKED IN THE REAR VIEW MIRROR AND THERE WAS A "PUDDLE" OF FIRE ON THE ROAD THAT WAS NOT THERE WHEN I PULLED UP TO THE STOP LIGHT SO I ASSUME IT LEAKED DOWN FROM MY ENGINE. AFTER NOTICING THE FIRE I QUICKLY PULLED OVER (NOT EVEN THROUGH THE INTERSECTION YET) AND INSTRUCTED MY SON TO GET OUT OF THE CAR. I SHUT OFF THE IGNITION OF THE VEHICLE, AND EXITED AS WELL TO CALL 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE CAR WAS TOO FAR GONE TO BE SALVAGED. THE CAR WAS COMPLETELY BURNED, ALL AIRBAGS DISCHARGED FROM THE HEAT OF THE FIRE, AND THE FRONT TWO WHEELS WHERE DAMAGED BY HEAT AND THE FRONT TIRES WHERE MELTED. *TR
Source: NHTSA WEB SITE -
2005 MAZDA TRIBUTE- HANNA CITY, IL
THE RIGHT REAR WHEEL WELL RUSTED OUT CAUSING THE SHOCK TO COME OFF ON THE TOP. I HAVE CONTACTED MAZDA AND NHTSA TO SUBMIT CLAIM CASES. I WAS RIGHT AWAY TURNED DOWN BY MAZDA. I AM NOW MAKING A CASE WITH NHTSA TO HOPEFULLY GET THIS ISSUE FINALLY REPAIRED AS A RECALL. WE LIVE IN A WINTER STATE SO SALT IS BAD. *TR
Source: NHTSA WEB SITE -
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2005 MAZDA TRIBUTE- HANNA CITY, IL
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A LOUD CLANKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO NOTICED THE RIGHT REAR SHOCK WAS RUSTED AROUND THE WHEEL WELL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 09/09/14*LJ UPDATED 9/10/2014 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MAZDA MAZDA6- SAN JOSE, CA
I WAS DRIVING NORMAL TO WORK, NO SPEEDING, NO HEAVY TRAFFIC, TRAFFIC IS NORMAL, THE CAR IN FRONT OF ME WAS 3 CAR-SPACE AHEAD OF ME, BUT ALL THE SUDDEN I SAW MY FRONT WIND SHIELD CRACKED, IT STARTED SMALL, AND THEN AS I KEPT DRIVING, THE CRACK GROWS LONGER & LONGER, THEN THE CRACK START TO SPLIT INTO FEW MORE SMALLER CRACKS, I DIDN'T SEE ANY ROCKS OR DIDN'T HEAR ANYTHING HIT THE WIND SHIELD, IT JUST ALL THE SUDDEN CRACK A LINE, WATCHING IT GROWS LONGER, AND THEN I TRIED TO OPEN MY SIDE WINDOWS, THEN THE CRACK WOULD STOP GROWING. I GOT NERVOUS & DROVE LIKE 50MPH ARRIVED AT MY WORK PARKING LOT, BUT AFTER WORK WHEN I DROVE HOME (AT NIGHT) I DON'T NOTICE THE CRACK GROWS ANYMORE. I SUSPECT IT HAS SOMETHING TO DO WITH THE HEAT & AIR PRESSURE DUE TO IMPROPER INSTALLMENT OF THE WIND SHIELD. IM NOT SURE. *TR
Source: NHTSA WEB SITE -
2007 MAZDA MAZDASPEED6- POST FALLS, ID
TL* THE CONTACT OWNS A 2007 MAZDA SPEED6. THE CONTACT STATED THAT THE FIREWALL WAS STARTING TO SEPARATE AND THE CLUTCH BECAME DIFFICULT TO ENGAGE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 91,000. UPDATED 9/12/14*CN THE CONSUMER STATED THE MANUFATURER DENIED ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. UPDATED 1/26/15 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MAZDA MAZDA6- MILWAUKEE, WI
TL* THE CONTACT OWNS A 2013 MAZDA MAZDA6. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35MPH, THE VEHICLE STARTED TO MAKE A NOISE AND DECELERATED. THE CONTACT MENTIONED THAT THE TRANMISSION SHIFTED GEARS INDEPENDENTLY AND NO LIGHTS ILLUMINATED ONTHE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MAZDA CX-5- MASSENA, NY
BRAKE PADS WERE WORN THROUGH AT 18 MONTHS. IT WAS NEVER CAUGHT ON INSPECTION AND THE MECHANIC SAID THEY WOULD HAVE FAILED COMPLETELY SOON. THERE IS NO REASON A CAR SHOULD WEAR THROUGH THE BRAKES IN A YEAR AND A HALF. MAZDA DID NOT CARE. *TR
Source: NHTSA WEB SITE