MAZDA Complaints

I WAS DRIVING MY CAR AND FELT A STRONG SHIMMYING IN THE STEERING WHEEL. I TOOK THE CAR TO MY NEIGHBORHOOD GARAGE WHERE THEY DISCOVERED THAT BOTH THE FRONT AND REAR BRAKES WERE COMPLETELY SHOT. AS THIS WAS EXTREMELY UNUSUAL GIVEN THE MILEAGE AND THE FACT THAT IT WAS A NEW CAR, THEY CALLED A MAZDA DEALER WHO AGREED TO FIX THE REAR BRAKES AT NO CHARGE BUT REFUSED TO FIX THE FRONTS. THEY CLAIMED THAT THERE WAS A SERVICE BULLETIN FOR THE REARS. AFTER THEY FIXED THE REPAIR BREAKS, THE CAR WAS STILL UNDRIVEBLE DUE TO SHIMMYING. I TOOK IT TO A BREAK SHOP AND PAID TO HAVE IT REPAIRED. THEY SAID THEY HAD NEVER SEEN ROTORS SO WARPED AND GAVE THEM BACK TO ME TO SHOW ANYONE WHO MIGHT CARE. *TR

TL* THE CONTACT OWNS A 2007 MAZDA MAZDA6. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS). THE CONTACT STATED THE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER, AND PASSENGER'S SIDE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 76,000.

2ND REQUEST, NO RESPONSE RECEIVED FROM 1ST REQUEST I BOUGHT MY 2006 MAZDA MIATA FROM CARMAX (SANFORD, FL) IN 2011. MY CAR BEGAN FLOODING EVERY TIME IT RAINED. I HAVE HAD AT LEAST 50 FLOODS TO DATE. THE INTERIOR OF THE CAR HAS EXTENSIVE MOLD DAMAGE AND MILDEW. THE FLOORS ARE RUSTED. THE BOLTS THAT HOLD THE SEATS IN PLACE ARE SEVERELY RUSTED. ONE SEAT NO LONGER CAN BE MOVED ON ITS' TRACK. THE DRIVER'S SEAT SLIDES OUT OF PLACE WHILE DRIVING. THE SEATBELT ON THE DRIVER'S SIDE NO LONGER RETRACTS. ROACHES ARE LIVING IN THE CAR. I CONTACTED CARMAX BUT THEY WERE UNWILLING TO TAKE THE CAR BACK. THE CAR WAS IN THE SHOWROOM AND NOT ON THE LOT. I'M GUESSING THEY KNEW OF THE PROBLEM. THE 2006 AND 2007 MIATAS HAVE FAULTY/DEFECTIVE DRAINS. MAZDA IS AWARE OF THE PROBLEM BUT NEVER DID A RECALL. THEY ALSO EXPECT $1000.00 FROM ME TO FIX THE PROBLEM. I CONTINUE TO HAVE FLOODING EVERY TIME IT RAINS, SO IT'S THREE YEARS OF FLOODING AT THIS POINT IN TIME. THE VEHICLE NEEDS TO BE CONSIDERED "SALVAGE" AT THIS POINT DUE TO THE YEARS OF EXTENSIVE WATER DAMAGE. *TR

WITHIN THE FIRST 5 DAYS AFTER PURCHASING THIS VEHICLE A SMALL CRACK APPEARED IN THE LOWER LEFT (DRIVER) SIDE OF THE WINDSHIELD WHICH, BEFORE WE GOT HOME, HAD STRETCHED ACROSS THREE QUARTERS OF THE ENTIRE WIDTH OF THE GLASS. IN ORDER TO REGISTER THE VEHICLE WITH THE US DEPARTMENT OF DEFENSE TO ACCESS MILITARY INSTALLATIONS, WE HAD TO HAVE THE WINDSHIELD REPLACED TO COMPETITION WITH SAFETY STANDARDS. WITHIN FIVE DAYS OF REPLACING THE WINDSHIELD, ANOTHER CRACK FORMED IN THE SAME PLACE AND EXTENDED INTO THE FIELD OF VIEW OF THE DRIVER. *TR

ONE YEAR AND ONE MONTH AFTER PURCHASE OF MY CX-5, THE WINDSHIELD BEGAN TO CRACK DOWN THE DIRECT CENTER OF THE WINDSHIELD, IN LINE WITH THE RAIN SENSOR AND REAR VIEW MIRROR, TO THE CENTER OF THE WINDSHIELD. OVER THE NEXT WEEK, AS I DISCUSSED TERMS WITH INSURANCE AND MAZDA DEALERSHIP TO UNDERSTAND IF WINDSHIELD REPLACEMENT WAS UNDER WARRANTY, THE CRACK GREW IN A J RETREATING BACK TO THE TOP OF THE WINDSHIELD. IN LENGTH, THE CRACK EXTENDS BETWEEN 10 AND 20 INCHES AT THIS POINT IN TIME AND TECHNICIANS AT SAFELIGHT REPAIR HAVE ENCOURAGED ME TO CONTACT MAZDA REGARDING THIS STRESS FRACTURE THAT DID NOT OCCUR WHILE THE VEHICLE WAS MOVING. THE VALUE OF REPLACEMENT HAS BEEN ESTIMATED TO BE $800 BY TWO SALES REPRESENTATIVES, INDICATING A HEAVY PRICE TO PAY FOR A PART REPLACEMENT ON A LESS THAN 1 YEAR OLD VEHICLE. PLEASE HELP REDUCE THE COST OF THIS REPLACEMENT AND THE FUTURE REPLACEMENTS SHOULD THE STRESS FRACTURE HAPPEN AGAIN AS OTHER RESPONSES ON THE FORUM TESTIFY. THANK YOU. *TR

IN LAST 6 MONTHS MY DASHBOARD IS MELTING! I HAVE NOTICED IT WAS GETTING SHINY AND STICKY AS IF SOMEONE HAD POURED GLUE ON IT. I HAVE TRIED TO USE NUMEROUS DIFFERENT CLEANERS AND NOTHING HAPPENS. THE SURFACE IS SO SHINY IT IS CAUSING GLARE WHEN I DRIVE OR MT TEENAGERS DRIVE THE CAR. THIS IS UNSAFE. NOW I AM RESEARCHING AND FIND NUMEROUS COMPLAINTS ABOUT SAME ISSUE. IS THIS ALSO AFFECTING MY AIRBAG? *TR

DROVE OVER SOME BUMPS AND MY AIRBAG LIGHT ON MY DASHBOARD CAME ON. IT HAS NOT TURNED OFF SINCE. WITH THE LIGHT ON, MY AIRBAGS WILL NOT DEPLOY IN A CRASH. *TR

ON MAY THE 5TH 2014 WHILE SITTING STILL AND THE ENGINE NOT RUNNING THE PASSENGER SEAT AIRBAG DEPLOYED CAUSING DEEP BRUISING AND A CRACKED RIB TO MY DAUGHTER WHO WAS SITTING IN THE SEAT AT THE TIME. SINCE THEN I HAVE BEEN AFRAID TO DRIVE MY VEHICLE WHICH IS A 2001 MAZDA MPV. THIS IS THE ONLY VEHICLE THAT I HAVE AND CAN NOT AFFORD ANOTHER BECAUSE I AM DISABLED AND DRAW SSI. PLEASE HELP! *TR

I PURCHASED A MAZDA2 ON APRIL30TH 2012. AT APPROXIMATELY 850 MILES, I BROUGHT THE VEHICLE TO THE DEALERSHIP I PURCHASED IT AT (TOWSON MAZDA), BECAUSE OF A SIGNIFICANT VIBRATION IN STEERING WHEN BRAKING. SINCE THEN, I HAVE BROUGHT THE VEHICLE BACK TO THE SAME DEALERSHIP APPROXIMATELY EVERY 5,000 MILES FOR THE SAME ISSUE. OVER THE COURSE OF 6-8 VISITS, THE DEALER HAS MACHINED THE ROTORS AND ACTUALLY REPLACED THE ROTORS TWICE (OR SO THEY SAID...). AFTER 3,000 - 5,000 MILES OF DRIVING EACH TIME, A VIBRATION BEGINS AND QUICKLY LEADS TO VIOLENT VIBRATION IN STEERING WHEN BRAKING FROM ANY SIGNIFICANT SPEED (30 + MPH). ESPECIALLY VIOLENT WHEN BRAKING FROM HIGHWAY SPEEDS TO AN EXIT RAMP. I TOOK THE VEHICLE IN JUST SHORT OF THE EXPIRATION OF THE WARRANTY AT 36,000. THE REGIONAL MANAGER SUPPOSEDLY TOLD THE DEALERSHIP TO TELL ME THEY WOULD CONTINUE TO DEAL WITH THE BRAKE PROBLEM ON AN "AS NEEDED BASIS" AFTER WARRANTY EXPIRATION. I TOOK THE VEHICLE BACK FOR THE EXACT SAME ISSUE AT APPROXIMATELY 42,000 MILES. AT WHICH POINT, I WAS TOLD THAT THEY WOULD SPLIT THE COST WITH ME ON ANOTHER ROTOR REPLACEMENT, AND THEN THEY WERE FINISHED WITH ME. I AGAIN TOOK THE VEHICLE BACK AT APPROXIMATELY 46,000 MILES AND WAS TOLD THEY WERE NOT GOING TO DO ANYTHING MORE. I NOW HAVE 49,000 ON THE VEHICLE, AND THE VIOLENT VIBRATION IS WORSE THAN EVER. 4 WEEKS AGO, AT THE SUGGESTION OF THE DEALER, I CALLED THE MAZDA CUSTOMER SERVICE LINE AND EXPLAINED MY ENTIRE COMPLAINT. THEY FINALLY CALLED BACK AFTER 5 DAYS ONLY TO SAY THERE WAS NOTHING ELSE THEY WERE WILLING TO DO, AND THERE WAS NO METHOD BY WHICH I COULD ESCALATE THE COMPLAINT. I HAVE OWNED 7 NEW VEHICLES IN MY LIFE. NEVER HAD BRAKE ISSUES EVERY 5,000 MILES WITH NO RESOLUTION TO THE ISSUE. IT IS MORE THAN ANNOYING. IT IS DANGEROUS. I DO NOT KNOW WHERE ELSE I CAN GO TO PURSUE THIS ISSUE. PLEASE ADVISE. *TR

THIS IS THE THIRD TIME IN 5 YEARS THAT WE HAVE HAD TO REPLACE THE ABS TONE RING BECAUSE IT HAS BROKEN/CRUMBLED AND CAUSED OUR BRAKES TO GO OUT WHILE DRIVING! THERE SEEMS TO BE SOME SERIOUS ISSUES WITH THE QUALITY OF THIS PRODUCT?? I FEAR FOR MY LIFE AT ALL TIMES, NEVER KNOWING WHEN ITS GOING TO DECIDE TO BREAK AGAIN. *TR