MAZDA Complaints

BRAKES LOST PRESSURE, REQUIRING SIGNIFICANT INCREASE IN FORCE APPLIED TO THE BRAKES TO BRING VEHICLE TO A STOP. WHEN BRAKE PEDDLE WOULD BE DEPRESSED, IT WOULD MAKE A HISSING TYPE OF NOISE. *TR

TL ' THE CONTACT OWNS A 2001 MAZDA TRIBUTE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE: FRAME AND MEMBERS); HOWEVER, THE LOCAL DEALER REFUSED TO REPAIR THE VEHICLE. THE DEALER SOLD MAZDA PARTS, BUT WAS NO LONGER A MAZDA DEALER. THE NEXT CLOSEST MAZDA DEALER WAS TWO AND A HALF HOURS AWAY, WHICH THE CONTACT STATED WAS TOO LONG OF A DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JCC

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT THE FRAME, REAR SHOCK TOWER, AND WHEEL WELL WERE COMPLETELY CORRODED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V174000 (SUSPENSION) AND STATED THAT THE MANUFACTURER WAS NOT PROVIDING A SUFFICIENT REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DECELERATING FROM APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE VEHICLE BEGAN MAKING A HISSING SOUND AND THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,119.

PASSENGER SIDE STRUT TOWER HAS RUSTED TO THE POINT THAT FAILURE OF THE SUSPENSION IS IMMINENT. THE RUST INHIBITOR THAT WAS APPLIED FROM MAZDA MOTOR CORP. DURING MANUFACTURING, ON THE PASSENGER FRONT WHEEL WELL HAS FAILED AND IS ALLOWING WATER, ROAD SALT ETC TO ENTER THE ENGINE BAY AND CAUSE SEVERE RUSTING ON THE TOP AND SIDE PORTION OF THE STRUT TOWER WHERE THE SIDE MOTOR MOUNT AND STRUT TOWER BRACE ATTACH TO THE STRUT TOWER. THE FAILURE OF THE RUST INHIBITOR HAS NOW CAUSED THE FAILURE OF THE STEEL STRUT TOWER WHICH IN-TURN COULD CAUSE THE ENGINE AND/OR FRONT PASSENGER SIDE SUSPENSION TO BECOME DISLODGED AND CAUSE A SEVERE ACCIDENT. PICTURES CAN BE PROVIDED UPON REQUEST. *TR

MY GAS LIGHT WAS ON. I WAS GOING TO GET GAS. THE CAR WAS DRIVING FINE THEN I FELT A PULL LIKE A CHUG I DID NOT WANT TO RUN OUT OF GAS. I TURNED AROUND TO GO HOME A FEW BLOCKS AWAY I WOULD RATHER CALL THE AUTOMOBILE CLUB TO BRING GAS TO ME THAN GET STUCK ON EMPTY. THE CAR STARTED PULLING AND CHUGGING AS I STARTED TO GO UP A HILL.I PULLED TO THE RIGHT SIDE OF THE ROAD ROLLED TO A STOP. AAA TOWED ME HOME. I HAD A MASTER MECHANIC COME OUT TO LOOK AT IT. HE TOLD ME MY ENGINE WAS FROZEN RINGS WERE DONE AND I NEEDED A NEW CAR AND IT WASN'T WORTH 5,000.00 TO FIX. SO NOW I HAVE A BEAUTIFUL CAR NOT WORTH ANYTHING. OH YEAH! I'M VERY UPSET! *TR

UPON STOPPING, TURNING OFF VEHICLE AND REMOVING IGNITION FOB KEY; FOB KEY AND IGNITION SWITCH WERE VERY, VERY HOT TO THE TOUCH. *TR

FOLLOWING UP A PREVIOUS COMPLAINT THAT BRAKES ARE HARD AND REQUIRE LONGER STOPPING DISTANCE. I TOOK THE CARD TO THE DEALER FOR A HISSING SOUND THE BRAKES WERE MAKING AND THEY SAID IT WAS FINE. I AM TAKING MY CAR BACK TO THE DEALER BECAUSE THE PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE OVER THE LAST MONTH. I DO NOT FEEL SAFE DRIVING MY CAR AND I HAVE LESS CONFIDENCE IN THE BRAKE SYSTEM. *TR

MY BRAKES HAVE STARTED MAKING A HISSING SOUND AND BRAKES ARE HARD WHEN PRESSED. I EXPERIENCED A SIMILAR ISSUE WITH A 2008 MAZDA CX-9 IN WHICH THE MASTER CYLINDER AND BRAKE BOOSTER HAD TO BE REPLACED. I NOW OWN A 2012 MAZDA CX-9 AND AM EXPERIENCING THE SAME PROBLEM. I TOOK IT TO THE DEALER MAY 14TH, 2014 AND THEY SAID IT WAS FINE. IT NOW HAS GOTTEN WORSE AS OF JUNE 22, 2014, TO THE POINT THE BRAKE IS VERY HARD WHEN DEPRESSED AND TAKES SEVERAL CAR LENGTHS TO COME TO A COMPLETE STOP. MAZDA NEEDS TO ADDRESS AND FIX THIS ISSUE WITH THIS MODEL IF THEY WANT TO KEEP THEIR CUSTOMERS. THEY DID EXTEND THE BRAKE BOOSTER WARRANTY FOR THIS PROBLEM SPECIFICALLY BUT THEY NEED TO CORRECT AND IMPROVE THE BRAKE SYSTEM IN THEIR NEWER VEHICLES TO MAINTAIN THE SAFETY FOR THEIR DRIVERS. I AM ALREADY CONSIDERING A DIFFERENT MAKE AND MODEL FOR MY NEXT VEHICLE. I HAVE ALWAYS BEEN HAPPY WITH MY MAZDA BUT NO LONGER FEEL SAFE DRIVING IT AND FEEL DISSATISFIED HAVING EXPERIENCED THE SAME PROBLEM IN THIS MODEL THAT ARE 5 MODEL YEARS APART. YOU WOULD THINK THEY WOULD DO BETTER TO IMPROVE THE BRAKE SYSTEM, A MAJOR SAFETY FEATURE FOR A FAMILY VEHICLE. *TR

NOT EXACTLY SURE HOW THE WINDSHIELD CRACKED, BUT I WAS CLEANING UP THE CAR AND WENT INSIDE FOR A FEW MINUTES. WHEN I RETURNED I NOTICED TWO CRACKS COMING FROM THE TOP PART OF THE WINDSHIELD. THE CRACKS ARE ABOUT 12 INCHED LONG. IT WAS NOT A PARTICULARLY HOT DAY AND I HAD THE DOORS TO THE CAR OPEN MOST OF THE TIME. WE HAVE THE TOURING PACKAGE ON OUR CX-5 SO ITS A SPECIAL WINDSHIELD THAT NEEDS TO BE ORDERED, NOT A QUICK FIX. WE HAVE ABOUT 12,000 MILES ON THECAR. *TR