MAZDA Complaints

WHEN IS THE GOVERNMENT GOING TO TAKE THE RESPONSIBILITY TO READDRESS PLASTIC HEADLIGHTS THAT CANNOT WITHSTAND NORMAL USE, CLOUD UP, AND CREATE A SAFETY HAZARD. MY MAZDA NO LONGER HAS NORMAL LIGHT OUTPUT DUE TO INFERIOR LENS. THIS IS A VITAL SAFETY PART OF A CAR THAT SHOULD LAST SUBSTANTIALLY LONGER THAN THE 7 YEARS I HAVE OWNED THE CAR. YES, I HAVE TRIED CHEMICALS. THIS IS A SAFETY ISSUE; NOT AN EXTERIOR TRIM PROBLEM. COST TO REPLACE IS UNREASONABLE. IT IS ALMOST LIKE DRIVING WITH NO LIGHTS AT ALL AT THIS POINT! *TR

THE ISSUE HAS BEEN ONGOING, BUT ORIGINALLY STARTED IN THE SUMMER OF 2008 (CAR HAD ROUGHLY ABOUT 42,000 OR SO MILES ON IT). INITIALLY THE CAR WOULD INCREASE THE RPM UP TO 7000R IN 5TH GEAR (GOING TO 6TH) AND THEN DECREASE CAUSING IT TO DO A HARD JERK (SOMEONE ELSE DESCRIBED IT AS BEING REAR ENDED AND THAT'S EXACTLY WHAT IT FEELS LIKE). I TOOK MY CAR TO THE MAZDA DEALERSHIP IN MARLOW HEIGHTS, MD (WHILE IT WAS STILL UNDER WARRANTY) AND THE SERVICE PERSON AND I WENT FOR A DRIVE (I WAS DRIVING) HE TOLD ME THAT HE DIDN'T NOTICE ANYTHING OFF ABOUT IT SO I WENT BACK HOME. FAST FORWARD TO 2013 (THE PROBLEM PERSISTED THROUGH THE ENTIRE TIME) WHEN I TOOK THE CAR THE ARLINGTON MAZDA DEALERSHIP. THIS IS WHERE THEY DID A TEST DRIVE ON IT AND CAME TO THE CONCLUSION THAT MY CAR'S TRANSMISSION IS GOING BAD (THE CAR HAD ABOUT 49,604 OR SO MILES ON IT). TO DATE, THE VEHICLE (WHICH NOW HAS 58,360 MILES ON IT) HAS TROUBLE PICKING UP SPEED IS EXTREMELY LAGGY AND IN 5TH TO 6TH GEAR WILL PULL A HARD JERK BEFORE IT CATCHES UP WITH ITSELF. I AGREE WITH THE OTHER OWNERS WHO HAVE THIS PROBLEM. MAZDA NEEDS TO RECALL AND REPLACE THE TRANSMISSION BECAUSE THERE'S CLEARLY A SAFETY ISSUE. AFTER ALL, IF ANOTHER VEHICLE IS FOLLOWING TOO CLOSELY BEHIND THE VEHICLE(S) HAVING THIS ISSUE THEY ARE GOING TO UNDOUBTEDLY BE INVOLVED IN A SERIOUS COLLISION AND THERE PROBABLY WILL BE A FATALITY. PLEASE NOTE: I INCLUDED THE MILEAGE THE CAR HAS SO THAT THOSE CONSIDERING PURCHASING THIS CAR WILL KNOW THEY MAY NOT HAVE LONG TO ENJOY IT BEFORE THEY HAVE A REALLY DANGEROUS AND EXPENSIVE PROBLEM ON THEIR HANDS. *TR

JUST BOUGHT A USED 2007 MAZDA CX7 ABOUT 2 MONTHS AGO AND THE CAR STARTING PRODUCING SMOKE OUT OF THE TAILPIPE. TOOK THE CAR IN AS IT IS STILL UNDER WARRANTY, AND THE DEALER CLAIMS THAT THE TURBO CHARGER IS GOING OUT IN THE CAR! I ASKED THE DEALER IF THIS IS COVERED UNDER THE WARRANTY AND THEIR RESPONSE WAS THAT IT WAS NOT. THAT IS ABSURD! I WISH I WOULD HAVE READ ALL OF THE COMPLAINTS ABOUT THIS CAR WITH PEOPLE HAVING TO GO THROUGH THE ORDEAL WITH CRAPPY SERVICE FROM THE DEALER BEFORE BUYING IT! THIS OUGHT TO BE INCLUDED IN A RECALL CONSIDERING THE AMOUNT OF TIMES THIS HAS HAPPENED TO BUYERS OF THE CX7. I FEEL TERRIBLE AS THIS WAS PURCHASED FOR MY MOM TO DRIVE WHO IS ON A FIXED INCOME AND CANNOT AFFORD TO HAVE MAJOR REPAIRS DONE ON A CAR THAT WAS PURCHASED ONLY 2 MONTHS AGO! ME, NOR ANY OF MY IMMEDIATE FAMILY MEMBERS HAVE EVER OWNED A MAZDA VEHICLE AND BEST BELIEVE THIS WILL BE THE LAST TIME WE DO! *TR

MY 2008 MAZDA TRIBUTE, 3.0L V6, DEVELOPED A CLUNKING NOISE IN THE POWER STEERING COLUMN UNDER NORMAL DRIVING CONDITIONS. IT'S A CLUNK THAT CAN BE HEARD AND FELT AT SLOWER SPEEDS. ACCORDING TO MY MECHANIC, IT IS YET ANOTHER 2008 TRIBUTE STEERING U-JOINT FAILURE. *TR

VEHICLE STARTED MAKING A LOUD WHINING NOISE WHILE DRIVING AT 55MPH. WHITE SMOKE STARTED POURING OUT OF REAR END. WE THOUGHT THE CAR WAS ON FIRE. IT THEN WOULDN'T GET OVER 20MPH. PULLED OVER AND CALLED A TOW TRUCK. *TR

TL* THE CONTACT OWNS A 2001 MAZDA TRIBUTE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V174000 (LOWER CONTROL ARM CORROSION-REGIONAL RECALL). THE CONTACT WAS STILL WAITING TO SCHEDULE THE REPAIRS HOWEVER, THE RECALL REPAIRS WERE NOT PERFORMED DUE TO PART AVAILABILITY. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND WAS UNABLE TO PROVIDE A TIME FRAME THAT THE PARTS WOULD BECOME AVAILABLE. THERE WERE NO FAILURES.

HEAD-ON COLLISION WITH POWER POLE AT 55 MPH. DRIVER AIR BAG FAILED TO DEPLOY. (NO PASSENGERS ON BOARD). *TR

DRIVING TO WORK ON INTERSTATE TRUCK LOST POWER AND HAD TO ROLL TO SIDE OF THE ROAD UNTIL IT FINALLY STOPPED ROLLING. HAD TRUCK TOWED TO LOCAL MAZDA DEALER, SERVICE MANAGER STATED THE TIMING CHAIN BROKE AND WOULD NEED TO BE REPLACED. ADVISED MANAGER TO FIX THE TIMING CHAIN AT A COST 1700.00, NOTIFIED TWO DAYS LATER TIMING CHAIN WAS FIXED HOWEVER WHEN THE TIMING CHAIN BROKE A PIECE WENT INTO THE ENGINE AND "BROKE' IT. I WAS ADVISED COULD HAVE REPAIRED FOR 8,000.00. COULD NOT AFFORD IT, HAD TRUCK TOWED HOME AND IT HAS REMAINED PARKED FOR 4 YEARS, AND YES I STILL OWED ON IT. HAVE RESEARCHED ONLINE AND SEE THE THOUSANDS AND THOUSANDS OF COMPLAINTS ABOUT THE TRUCK SAME YEAR MAKE AND MODEL AND SAME ISSUE. PLEASE LOOK INTO THIS MATTER. PLEASE PLEASE PLEASE..MAZDA CX7 ARE UNSAFE, I COULD HAVE BEEN KILLED IF THE TRUCK CUT OFF IN FRONT OF 18 WHEELER. THIS IS MY SECOND COMPLAINT SUBMISSION ABOUT THIS ISSUE TO YOUR BRANCH, AND READING ONLINE I AM NOT THE ONLY ON THAT HAS SUBMITTED THIS CLAIM TO YOU. PLEASE PLEASE PLEASE PLEASE GET THIS TRUCK OFF THE ROAD!!!!! *TR

THE 1ST INCIDENT WAS ABOUT 3 MONTHS AFTER PURCHASING THE CAR IN 2012, DRIVING UP MY BLOCK THE CAR ALL OF A SUDDEN LOST POWER AND ALL THE DASH LIGHTS CAME ON. I COULD NOT GO FASTER THAN 5MPH AND DROVE BACK HOME. THE NEXT DAY CAR RAN FINE AND I BROUGHT IT FOR SERVICE WHERE THEY FOUND NOTHING WRONG AND NO ERRORS ON THE COMPUTER. I HAVE HAD THIS CAR FOR ALMOST TO YEARS AND IT IS VERY UNSAFE. THE ENGINE CONSTANTLY REV'S FOR NO REASON AND I HAVE TO APPLY THE BRAKES TO SLOW DOWN. THEN FREQUENTLY WHEN YOU WANT TO ACCELERATE ESPECIALLY ENTERING A HIGHWAY, THE CAR JUST DOES NOT SPEED UP OR DRIVING ON THE HIGHWAY AND THE CAR SUDDENLY SLOWS DOWN BY ITSELF. THE CAR FREQUENTLY FEELS LIKE YOU CANNOT STOP WHEN APPLYING BRAKES THAT IF I HAD TO STOP QUICKLY I WOULD CRASH! MANY TIMES SITTING AT A LIGHT WITH FOOT ON BRAKE, I HEAR A THUMP AND THE CAR SURGES FORWARD, LUCKILY IT HAS NOT CAUSED ME TO HIT ANOTHER CAR OR PERSON. THE TIRE PRESSURE LIGHT CAME ON AND WOULD NOT GO OFF ABOUT A YEAR AGO, I BROUGHT IT IN FOR SERVICE WHERE THEY RESET IT, WITHIN A MONTH IT WAS BACK ON AGAIN AND NEVER SHUTS OFF UNLESS RESET. I AM ACTUALLY GOING TO LOOK FOR A NEW NON MAZDA CAR THIS WEEKEND AND TRADING THIS CAR IN BECAUSE IT IS JUST TOO UNSAFE TO DRIVE. THIS REALLY IS A SHAME!! *TR

STEERING TORQUE SENSOR THAT SOMETIMES FAILS TO PROPERLY REGISTER DRIVER STEERING INPUT, CAUSING THE SYSTEM TO REMOVE ELECTRIC POWER STEERING (EPS) ASSISTANCE. *TR