MAZDA Complaints

TL * THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE AUTOMATIC TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 31,000.

MY MAZDA3 HAS, AND HAS ALWAYS HAD, TONS OF SPIDERS BUILDING NESTS AND WEBS. THIS OCCURS ACROSS MY MIRRORS(INSIDE AND OUTSIDE), SEATS, SEATBELTS, FRONT SPEED AND RPM GAUGES, WINDOWS, AND UNDER THE HOOD. USUALLY OCCURS AT NIGHT AND I FIND THEM IN THE MORNING. NEVER OF THE SAME SIZE OR TYPE, BUT IT IS VERY FRUSTRATING ESPECIALLY WHEN THEY ARE INSIDE THE CAR. THEY ARE NOT ONLY A DANGER TO ME, BUT TO ANY PASSENGER I MAY CARRY. I SAW THE MAZDA6 RECALL BECAUSE OF THE SPIDERS AND I THINK THE SAME THING IS OCCURRING HERE. PLEASE CHECK THIS OUT! *TR

SOMETHING IS WRONG WITH THE TIRES OR WHEELS. RETURNED TO DEALERSHIP, SAID IT THROUGH A WEIGHT. STILL HAVE THE SAME PROBLEM OF FEELING WOBBLY ESPECIALLY BETWEEN START AND 35 MPH. HAVE TOLD SERVICE MANAGER SEVERAL TIMES, I THINK TIRES OR WHEELS NEED REPLACING...UPDATED 07/01/14 *BF STATUS UPDATE 09/09/14

MY 17 YEAR OLD DAUGHTER WAS PULLING OUT OF A PARKING LOT TO CROSS 4 LANES OF TRAFFIC AND LOST ALL ACCELERATION! STOPPING IN THE MIDDLE OF THE HIGHWAY. I WAS IN THE TURNING LANE WATCHING A SEMI AND 20 CARS HEADED STRAIGHT FOR MY DAUGHTER. LUCKILY SHE THOUGHT QUICK ENOUGH TO PUT THE CAR IN REVERSE, SINCE SHE WAS ON A SLIGHT HILL, SHE ROLLED BACK INTO THE PARKING LOT. FORD HAS ISSUED AN EXTENDED WARRANTY FOR THE THROTTLE BODY ON THE ESCAPES (SISTER TO THE TRIBUTE) FOR THIS VERY ISSUE. MAZDA HAS ONLY ISSUED A SPECIAL BULLETIN THAT THE TRIBUTE CAN LOOSE ACCELERATION, BUT DID NOT SAY HOW TO FIX IT. I FOUND ALL THIS INFORMATION AFTER THAT FACT THAT MY DAUGHTER ALMOST DIED!!! WE HAD THE VEHICLE AT A MAZDA DEALERSHIP THE FRIDAY & SATURDAY BEFORE. THEY APPARENTLY DID NOT KNOW ABOUT THE ISSUE AND ALL THEY DID WAS CLEAN OUT THE THROTTLE BODY, AND SAID THAT SHOULD TAKE CARE OF IT. WHY DID MAZDA NOT HAVE TO DO THE SAME AS FORD? WE SHOULD NOT HAVE TO WAIT UNTIL SOMEONE DIES. IT IS A VERY SERIOUS PROBLEM WITH THESE VEHICLES! CONSUMERS WITH THESE AUTOS NEED TO BE NOTIFIED!!! FORD HAS NOT NOTIFIED ANYONE EITHER, WE ALSO HAVE A 2011 FORD ESCAPE WHICH HAS NOT HAD THE ISSUE, BUT WE ARE TAKING IT TO THE DEALERSHIP TODAY JUST TO CHECK IT. *TR

NOTICED A HISSING SOUND ON MY 2013 MAZDA CX-9 UPON BRAKING -ONLY BECAUSE RADIO WAS OFF. BRAKES BEGAN REQUIRING EXTRA FORCE IN ORDER TO STOP. WAS AT A STOP LIGHT AND REALIZED VEHICLE SLIGHTLY ROLL FORWARD. PERIODICALLY BRAKES WOULD BECOME TIGHT AND FEEL LIKE CAR HAD TURNED OFF ESPECIALLY UPON PARKING AND BACKING UP. EXPLAINED SYMPTOMS TO SERVICE TECH AT MAZDA AND SCHEDULED TO HAVE VEHICLE LOOKED AT. UPON DRIVING TO DEALERSHIP (DURING MORNING TRAFFIC) I WAS CUT OFF BY ANOTHER VEHICLE AND HAD TO SLAM ON BRAKES WHICH IN IT'S MOST IMPORTANT MOMENT FAILED!! I ENDED UP SWERVING INTO ONCOMING TRAFFIC AND WAS COMPLETELY BLESSED NOT TO HAVE HIT OR HAVE BEEN HIT BY ANOTHER VEHICLE. IRONICALLY THIS ALL HAPPENED RIGHT OUTSIDE THE DOORSTEPS OF THE DEALERSHIP. I WAS COMPLETELY SHAKEN UP AND VERY EMOTIONAL. HOW DO BRAKES ON A BRAND NEW CAR FAIL TO WORK??? SERVICE TECH SAID IT WAS THE BRAKE BOOSTER THAT FAILED AND STATED "I WAS A VERY LUCKY GIRL". MY CAR SINCE HAS BEEN FIXED, HOWEVER, I AM FEARFUL TO DRIVE IT AGAIN. IT WOULD BE ONE THING IF IT HAD BEEN AN ISOLATED INCIDENT, I UNDERSTAND NOTHING IN THIS WORLD IS PERFECT, HOWEVER, THIS IS NOT AN ISOLATED BUT YET COMMON PROBLEM. I WAS TOLD WHEN THE BRAKE BOOSTER GETS HOT OR OVERHEATS IT CAUSES A LEAK WHICH IN TURN CREATES THE BRAKE FAILURE. REALLY?? I LIVE IN FLORIDA IT'S ALWAYS HOT! SO BASICALLY EVEN THOUGH THE BRAKE BOOSTER HAS BEEN "FIXED" THERE'S A CHANCE FOR IT TO HAPPEN AGAIN. I'M SORRY BUT I'M NOT WILLING TO TAKE A CHANCE ON MY LIFE AGAIN! NOT SURE WHY THERE HASN'T BEEN A RECALL YET. PERHAPS SOMEONE HAS TO BE SERIOUSLY INJURED OR WORSE. PLEASE, PLEASE BE CAUTIOUS IF ANY OF THE SYMPTOMS MENTIONED ARISE AND HAVE THE CAR TOWED AND NOT DRIVEN TO YOUR DEALERSHIP OR MECHANIC. *TR

WITHIN THE LAST YEAR, THE HEAT FROM THE SUN HAS MELTED THE DASHBOARD. IT BECOMES STICKY AND FLAKING OFF. THE MAJOR ISSUE IS THE GLARE IT CAUSES ON THE WINDSHIELD WHEN DRIVING. *TR

THE ADAPTIVE CRUISE CONTROL (MRCC), SMART CITY BRAKE SYSTEM (SBS), AND DISTANCE RECOGNITION (DRSS) SAFETY FEATURES FAILED FOR THE FIRST TIME DURING THE MENTIONED DATE ABOVE (FEB 18 2014, AT 21000KM. I REPORTED TO MAZDA SERVICE CENTER I KHOBAR, KSA THOUGH PHONE CALLS, EMAILS, AND BROUGHT CAR FOR SEVERAL TIMES. I WAITED FOR MONTHS UNTIL THE ISSUES WERE RESOLVED ON APRIL 7 2014 AT 30000KM LAST JUNE 14, 2014, THE SAME FAILURES OCCURRED AGAIN WHILE I WAS DRIVING ON A HIGHWAY AT 75MPH. I BROUGHT THE CAR TO SERVICE CENTER ON THE NEXT DAY AND IT TOOK A DAY TO FIX THE ISSUES. IM AFRAID THE SAME ISSUES WILL OCCUR AGAIN WHICH IS PUT MYSELF TO HIGH RISK FOR ROAD ACCIDENTS. *TR

BRAKE PEDAL WOULD NOT DEPRESS. CAR HIT ANOTHER VEHICLE THAT WAS STOPPED AND IT HIT ANOTHER VEHICLE. THE MAZDA NEVER EVEN SLOWED BEFORE HITTING THE STOPPED VEHICLE. MY WIFE WAS DRIVING AND SHE HAS HAD THIS ISSUE BEFORE BUT IT WAS INTERMITTENT AND WE COULD NOT GET IT TO ACT UP TO BRING IT TO THE DEALER. THE 3RD CAR INVOLVED I DO NOT HAVE A STATUS OF. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE WAS INVOLVED IN A FRONT END COLLISION WHILE TRAVELING APPROXIMATELY 30MPH. THE AIRBAGS DEPLOYED AND THE DRIVER WAS WEARING SAFETY BELT. AFTER EXITING VEHICLE, A FIRE WAS DISCOVERED NEAR THE BOTTOM OF THE B-POST. FIRE BURNED AND MELTED THE INTERIOR TRIM AND SEATBELT, AS WELL AS CAUSING HEAT DAMAGE TO THE DRIVER'S INTERIOR DOOR AND WINDOW. FIRE WAS EXTINGUISHED WITH A DRY CHEMICAL EXTINGUISHER. FIRE DEPARTMENT INVESTIGATION ALSO FOUND HEAVY FIRE DAMAGE TO THE SEATBELT PRETENSIONER, WHICH WAS LOCATED IN THE AREA OF FIRE ORIGIN. *TR

THE CAR IS RUSTED THROUGH LIKE SO MANY OTHERS IN THE REAR PASSENGER WHEEL WELL. THE SUSPENSION IS TWISTING AND POKING THROUGH. I DID NOT KNOW THERE WAS A PROBLEM UNTIL I HEARD A KNOCKING NOISE. *TR