MAZDA Complaints

WHEN I GOT IN MY CAR I NOTICED A MARK IN THE CENTER OF ON MY WINDSHIELD JUST UNDER THE REAR VIEW MIRROR. I REALIZED IT WAS A CRACK AND WHEN I GOT OUT TO INSPECT IT DISCOVERED THAT IS WAS ABOUT 6 INCHES. IT WAS HIDDEN FROM THE INSIDE BY ALL THE REAR VIEW MIRROR ATTACHMENTS. I COULDN'T LOCATE WHERE SOMETHING HAD HIT THE WINDSHIELD. THE SAFELITE TECH WHO CAME OUT TO SEE IF IT NEEDED TO BE REPAIRED OR REPLACED SAID SHE HAD NEVER SEEN SUCH A CLEAN CRACK AND SAID IT WAS TOO LARGE TO REPAIR. I WAS UNABLE TO GET IT REPLACED BEFORE GOING OUT OF TOWN FOR SEVERAL WEEKS. WHEN I GOT BACK THE CRACK HAD GROWN ANOTHER 12 INCHES JUST WHILE SITTING OUTSIDE. IT WAS IN THE SUN FOR PART OF EACH DAY. THE TECHNICIAN WHO REPLACED MY WINDSHIELD RAN A BALL POINT PEN DOWN THE CRACK AND IT DID HIT A SPOT THAT APPARENTLY WAS FROM SOMETHING HITTING THE WINDSHIELD, BUT YOU COULDN'T SEE IT JUST BY LOOKING. THE NUMBER OF INSTANCES OF THIS HAPPENING MAKES IT APPEAR THAT MAZDA IS MANUFACTURING INFERIOR WINDSHIELDS. I HAVE NEVER SEEN OR HEARD OF A WINDSHIELD THAT WOULD CRACK THAT RAPIDLY OR CLEANLY. *JS

APPROXIMATELY 2 YEARS AGO I NOTICED MY DASH BOARD WAS WET LOOKING AND STICKY. IT HAS PROGRESSIVELY GOTTEN WORSE. MY DASH BOARD IS MELTING. THIS IS A HUGE SAFTEY HAZZARD AS THE GLARE FROM THE MELTING DASH AFFECTS MY VISION WHEN DRIVING DURING THE DAYLIGHT. *JS

I WAS GOING APPROX 40 MPH, AND WENT TO HIT THE BRAKE PEDAL AT A LIGHT, AND THE BRAKE PEDAL WAS INCREDIBLY HARD AND WOULD NOT PUSH DOWN. I LIFTED MY FOOT UP AND TRIED AGAIN. THE PEDAL WAS STILL VERY HARD BUT I WAS ABLE TO PUSH (VERY HARD!) AND GET TO A STOP. I DID STOP PASS THE LIGHT AS IT TOOK ME LONGER TO STOP THE CAR, BUT LUCKILY THERE WERE NO CARS AHEAD OF ME, NOR ANY GOING THROUGH THE INTERSECTION. *JS

I PURCHASED A USED 2009 MAZDA CX-7 IN JUNE 2012. IN MAY 2014 MY CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE NEAREST AUTO SERVICE STATION WHICH WAS NOT A MAZDA DEALERSHIP AND THE ENGINE STOPPED WHEN THEY TRIED TO TURN IT ON. I HAD THE CAR TOWED TO A MAZDA DEALERSHIP AND HAD A QUOTE OF $8,000 BECAUSE I WAS TOLD I NEEDED A NEW ENGINE. I PURCHASED A 5 YEAR/100,000MILES WARRANTY WITH AMERICAN GUARDIAN IN 2012 WHEN I PURCHASED THE CAR. I FILED A CLAIM WITH AMERICAN GUARDIAN AND WAS TOLD THAT THE ENGINE FAIL FROM LACK OF OIL. I PRESENTED ALL MY OIL CHANGE RECEIPTS WHICH I HAD CHANGED EVERY 3 OR 4 MONTHS OVER THE LAST 2 YEARS. THE AUTO SERVICE COMPANY ALSO SENT OUT THEIR INSURANCE INSPECTOR TO INSPECT THE CAR TO SEE WHAT CAUSED THE ENGINE TO FAIL AND IF THEY WOULD BE LIABLE. THEIR REPORT STATED THAT THE TIMING CHAIN JUMPED WHICH CAUSE THE "CAM SHAFT RETARD" CODE. THE MECHANIC DID SHOW THIS CODE TO ME ON THEIR COMPUTER BEFORE THE CAR WAS TOWED TO MAZDA. I REACHED OUT TO MAZDA USA AND THEY CONCLUDED THAT THEY AGREED WITH AMERICAN GUARDIAN AND CANNOT HELP ME. NOW I'M LEFT WITH AN $8,000 BILL THAT NO ONE WANTS TO COVER. *JS

THE ENTIRE DASHBOARD OF MY 2010 MAZDA3 IS MELTING! THE MAJORITY OF IT HAS MELTED INTO A THICK TAR LIKE SUBSTANCE; THE REST OF IT HAS BECOME VERY SOFT, WITH A STICKY THICK GLUE LIKE TEXTURE. I TOOK THE CAR TO THE MAZDA DEALERSHIP AND THEY SAID THEY HAVE SEEN A FEW OF THESE MELTING DASHBOARDS BUT I WOULD HAVE TO CONTACT MAZDA & IT PROBABLY WOULD NOT BE COVERED. A COUPLE OF DAYS AGO I NOTICED THAT THE TAR LIKE "POOL OF GOO" HAS STARTED A SLOW THICK BLACK DRIP OF LIQUID DASHBOARD STREAMING TOWARDS ONE OF THE VENTS. THE GLARE OF MY "EBONY OASIS" ON THE WINDSHIELD MAKES IT VERY DIFFICULT & VERY DANGEROUS WHEN DRIVING. COMBINE THE BLAZING TEXAS SUN & HOUSTON TRAFFIC WITH THAT AND IT'S BEYOND WHAT ANYONE SHOULD HAVE TO ENDURE TO GET TO AND FROM WORK... SO I CAN PAY FOR THE CAR THAT'S LITERALLY MELTING AROUND ME! IF A MANUFACTURER'S VEHICLE CAN'T TAKE "THE (TEXAS) HEAT" THEY SHOULD STAY OUT OF THE KITCHEN... I MEAN MARKET! *JS

TL* THE CONTACT OWNS A 2007 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 183,000.

THE AIR BAG LIGHT WOULD START FLASHING AND THEN DISAPPEAR, BUT ONLY TO BEGIN FLASHING AGAIN WHEN THE VEHICLE WAS IN GEAR. THERE DOESN'T SEEM TO BE ANYTHING WRONG WITH THE VEHICLE BUT THE FLASHING OF THE AIR BAG LIGHT IS DISTRACTING AND IS BECOMING A NUISANCE. *TR

DOOR LOCK ACTUATOR HAS FAILED!***THE ALARM ON MY MAZDA GOES OFF AT RANDOM PERIODS OF TIME. SOMETIMES ITS ONCE A WEEK AND SOMETIMES IS 5 TIMES A DAY OR NIGHT. I HAVE REVIEWED SEVERAL INTERNET FORUMS AND IT APPEARS THAT THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM BUT THEY HAVE NOT CREATED A COMPLAINT ON THIS WEBSITE. THE REMEDIES THAT THEY HAVE FOUND TO HAVE THE DEALER REPLACE A DOOR ACTUATOR THAT IS FAULTY. THIS DOOR ACTUATOR LOCKS THE DOORS AND IF WHEN IT FAILS TO PROPERLY LOCK THE DOOR IT WILL INTERMITTENTLY SOUND THE ALARM. THE ALARM IS NOT SO MUCH THE CONCERN AS MUCH AS THE DOOR LOCK ACTUATOR. IT IF FAILS TO LOCK IT CREATES A SAFETY HAZARD FOR PEOPLE AS THEY ARE DRIVING DOWN THE ROAD THE DOOR COULD ACCIDENTALLY BE OPENED. CHILDREN COULD OPEN THE DOOR AND FALL OUT OF THE CAR AS IT IS FAILING. PLEASE LOOK INTO THIS ISSUE AS IT IS A SAFETY CONCERN. *TR

THE PASSENGER SIDE OF MY DASHBOARD IS MELTING. IT IS ONLY OCCURRING ON THE SECTION CLOSEST TO THE WINDOW AND FOR ABOUT 12 INCHES. I HAVE TRIED TO KEEP THE WINDOWS OPEN, USE HEAT BARRIERS/SHIELDS ETC. IT IS EVEN WET AND GOOEY WHEN THE AC IS ON AND I AM DRIVING. I HAVE READ THAT THE PLASTICS ETC THAT ARE USED IN VEHICLES CAN EMIT CANCEROUS ODORS/VAPORS/ETC WHEN THEY OVERHEAT. CAN THIS ISSUE PLEASE BE INVESTIGATED AS AFTER READING THE COMPLAINTS THIS IS A ROBUST PROBLEM THAT CAN AFFECT THE SAFETY OF MANY PEOPLE! *TR

THE AIRBAG INDICATOR (MALFUNCTION) LIGHT TURNS ON AND OFF INTERMITTENTLY FOR OVER A YEAR. MY CAR IS OUT OF WARRANTY SO THE DEALER WILL NOT SERVICE IT WITHOUT AN EXPENSIVE FEE. I FEAR FOR MY FAMILIES SAFETY BECAUSE IF THE AIRBAG IS NOT OPERATING PROPERLY IT WILL BE A LIFE THREATENING INJURY TO MY FAMILY. I AM UNDER THE IMPRESSION THAT CERTAIN PARTS ON VEHICLES SHOULD BE SERVICED FOR A LONGER PERIOD OF TIME, SEAT BELTS AND AIRBAGS!. PLEASE INVESTIGATE THE MATTER AND ISSUE A RECALL. *TR