MAZDA Complaints

TL* THE CONTACT OWNS A 2011 MAZDA 2. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, THE MECHANIC DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT SPOKE WITH AN UNKNOWN DEALER IN BRISTOL, TN, BUT DID NOT REMEMBER WHAT WAS STATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THE SAME FAILURE. THE CONTACT SPOKE WITH BILL GATTON MAZDA OF JOHNSON CITY (2909 N ROAN ST, JOHNSON CITY, TN 37601) WHO STATED THAT THEY DID NOT KNOW ANYTHING ABOUT THE STEERING GEAR BEING DEFECTIVE. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO SPEAK WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

PARKING BRAKE STICKS. HAPPENS WHILE STATIONARY OR MOVING. HAS RESULTED IN WARPED ROTORS, WORN BRAKE PADS, LOWERED MY FUEL ECONOMY, MOST LIKELY RUINED WHEEL BEARINGS, FROM THE EXCESS HEAT.

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MAZDA MAPLE CHASE OF NEW JERSEY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN STEPPING ON THE BRAKE PEDDLE A HISSING SOUND IS HEARD AND THE BRAKES NO LONGER STOP THE CAR.

WHILE DRIVING ON A SLOPE WITH BIT OF CURVE ON A HIGHWAY WHEN I APPLIED A MILD BRAKE TO REDUCE THE SPEED, THE CAR ABRUPTLY MOVED STRAIGHT LEFT AND GOES OFF ROAD. THE BRAKE AND STEERING DIDN'T RESPOND IMMEDIATELY FOR FEW SECONDS AND THE CAR KEEP GOING DOWN OFF ROAD ON A VERY ROUGH TERRAIN. LUCKILY IT STOPPED FEW METERS BEFORE A SHARP FALL.

KEY ON IGNITION OFF, THE AIR BAG LIGHT WILL COME ON. KEY ON IGNITION, THE AIRBAG LIGHT WILL FLASH.

TPMS/VALVE STEM ASSEMBLY FAILED SUDDENLY CAUSING AN IMMEDIATE LOST OF AIR IN THE TIRE ON 2-LANE MARKED HIGHWAY(POSTED SPEED LIMIT 55MPH)

THE CAR ACCELERATES TO HIGH RPM'S WITHOUT TOUCHING THE GAS PEDAL. AS SOON AS CAR WAS STARTED ENGINE ROARED AND COULD NOT BE CONTAINED WHEN IN GEAR. WHEN PUT IN DRIVE THE CAR REACHED OVER 50 MPH WITHOUT MY FOOT TOUCHING GAS PEDAL. WHEN PUT IN NEUTRAL THE RPM'S WERE REVVING EXCESSIVE NEAR THE TOP OF THE DIAL. THE ONLY THING TO GET THE ENGINE TO STOP REVVING WAS TO TURN THE CAR OFF. I HAD A HARD TIME GETTING THE CAR TO STOP. PROBLEM HAPPENED BOTH IN THE CITY AND ON THE FREEWAY. THE FIRST TIME IT HAPPENED IT WAS A HOT DAY (100 DEGREES OUTSIDE). CAR HAD BEEN DRIVEN FOR ABOUT 2 HOURS AND THEN SAT FOR ABOUT 1.5 HOURS AND THEN PROBLEM HAPPENED. PROBLEM HAPPENED ABOUT A DOZEN TIMES BEFORE BEING TAKEN TO THE DEALERSHIP. I HAD NOT USED THE CRUISE CONTROL THAT DAY AND DO NOT REGULARLY USE THE CRUISE CONTROL. MAZDA SAYS IT'S A BATTERY ISSUE AND THAT I NEED A NEW BATTERY. THERE IS NO WAY THAT IS THE PROBLEM. I'VE NEVER EVEN HAD TO USE JUMPER CABLES ON THE CAR. I BOUGHT THE CAR NEW AND HAVE ONLY HAD IT FOR TWO AND A HALF YEARS. I'M THE PRIMARY DRIVER. CAR HAS 43,000 MILES. I'M DEMANDING THAT MAZDA REPLACE THE CAR WITH A SIMILAR AGE CAR/SIMILAR MILEAGE AND THEY ARE FIGHTING IT. I DO NOT FEEL SAFE DRIVING THAT CAR. I WORRY THAT I WILL BE KILLED WHEN I CAN'T STOP THE CAR OR THAT I WILL HIT A PEDESTRIAN OR OTHER CAR AND KILL SOMEONE.

MANUFACTURER RECALL NUMBER: 9716H SUMMARY: WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT, CAUSING CORROSION, WHICH CAN RESULT IN LOOSENESS OF THE BALL JOINT IN THE FITTING. AS A RESULT OF THE LOOSENESS, A RATTLE MAY OCCUR AT THE LOWER CONTROL ARM BALL JOINT. AFTER EXTENDED OPERATION IN THIS CONDITION, IN THE WORST CASE THE BALL JOINT AND LOWER CONTROL ARM MAY SEPARATE. SAFETY RISK: THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE LOWER CONTROL ARMS. AS OF DATE, I HAVE NOT RECEIVED ANY COMMUNICATION AS TO WHEN THE LOWER CONTROL ARMS WILL BE REPLACED ON MY VEHICLE.