MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 MAZDA B-SERIES TRUCK- CHESAPEAKE, VA
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V048000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CAVALIER MAZDA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO PARTS BEING ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MAZDA CX9- MEDINA, OH
WHEN PRESSING THE BRAKE PEDAL, IT GETS HARD TO PUSH LIKE PRESSURE IS BUILT UP AND YOU CAN'T STOP. WHEN YOU ARE ABLE TO DEPRESS THE BRAKE PEDAL FULLY TO COME TO A COMPLETE STOP, YOU HEAR A HISSING SOUND AS IF AIR WAS LETTING AIR OUT OF THE TIRES. THE RESPONSE FOR SLOWING TO A STOP [WAS] MUCH LONGER AND UNLESS YOU PRESS THE PEDAL ALL THE WAY TO THE FLOOR, THE VEHICLE ROLLS. IT IS UNSAFE TO DRIVE
Source: NHTSA WEB SITE -
2004 MAZDA TRIBUTE- CLEVELAND HEIGHTS, OH
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE WHEEL WELL. THE CONTACT OBSERVED THAT THE PASSENGER SIDE SHOCK MOUNT HAD DETACHED FROM THE VEHICLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,826. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA MAZDA3- PUERTO RICO, PR
SOMETIMES TURNS ON THE LIGHT OF ACTIVATED AIRBAGS AND EVEN IF THE EMERGENCY LEVER IS FULLY RAISED, THE CARRAIGE MOVES AS IF IT WERE DOWN.
Source: NHTSA WEB SITE -
2013 MAZDA CX-9- ANSONIA, CT
MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO HIGHER GEARS FOR HIGHER SPEEDS THEN WHEN SLOWING DOWN IT WOULD JERK AND THEN FINALLY STOP OR IF I WAS IN TRAFFIC WHERE I DIDN'T NEED TO MAKE A COMPLETE STOP IT WOULD JERK TO SLOW DOWN AND SKIP GEARS AND JERK TO SPEED BACK UP WHILE ON THE HIGH WAY TRAVELING AT NORMAL SPEED WITH CRUISE CONTROL SET IT WENT FROM 6TH GEAR TO 4TH GEAR FOR NO REASON AT ALL! THEN IT STARTED MAKING NOISES SOUNDING LIKE BOTH THE FRONT AND BACK END FIRST YOU WOULD ONLY HEAR THEM WHEN TURNING RIGHT OR LEFT THEN STARTED HEARING THEM IN REVERSE THEN YOU HEARD THEM WHILE DRIVING ALL THE TIME ON THE HIGHWAY BACK ROADS AND PARKING SOUNDED AS IF MY TIRES WERE GOING TO FALL OFF! I CONTACTED CARMAX BECAUSE THAT'S WHERE I PURCHASED THE CAR IN MARCH OF 2017 IT'S NOW AGUST 2017 AND TOLD THEM WHAT WAS HAPPENING THEY LIED FROM THE INITIAL PHONE CALL BUT THAT'S BESIDES THE POINT THEY HAD MY VEHICLE FOR A WEEK SAYING THEY WERE LOOKING AT IT THOROUGHLY TO MAKE SURE WHAT THEY FOUND IN THE REAR DIFFERENTIAL WAS THE ISSUE THEY ASSURED ME IT WAS TOLD ME IF I HEARD THE NOISE BRING IT BACK ASAP AS I WAS DRIVING THE VEHICLE HOME IT WAS STILL EXPERIENCING THE SAME ISSUES WE TRIED TO CALL THEM IMMEDIATELY BUT THEY WERE CLOSED WE CALLED THEM THAT MONDAY AND COULDN'T GET ANYBODY ON THE PHONE SO WE LEFT A MESSAGE WE CONTINUE TO CALL THEM FOR TWO WEEKS BEFORE THEY FINALLY GAVE US AN APPOINTMENT TO BRING THE CAR AND I COULD NOT DRIVE MY CAR FOR THE TWO WEEKS THAT I HAD IT IN MY POSSESSION BECAUSE I WAS TOLD THROUGH MY EXTENDED WARRANTEE THAT DRIVING MY VEHICLE WHILE IT WAS STILL DAMAGED WOULD VOID MY WARRANTY THE DAY AFTER WE DROP MY CAR OFF BACK AT CARMAX I WAS CALLED AND TOLD THAT THE DATE IT WAS PULLED OUT OF THE GARAGE ON THE ORIGINAL REPAIR DATE 3 WEEKS PRIOR THAT THE TECH NOTED TO BRING TO MAZDA
Source: NHTSA WEB SITE -
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2010 MAZDA MAZDA6- SHADY SHORES, TX
DASH IS STICKY AND SHINY, LOOKS LIKE SOMETHINK INSIDE THE PASSENGER SIDE OF DASH IS MELTING
Source: NHTSA WEB SITE -
2001 MAZDA MX-5 MIATA- GADSDEN, AL
THE PO012 ENGINE LIGHT KEEPS COMING ON . I UNDERSTAND THERE WAS A RECALL ON THIS 2001-2002 MAZDA MIATA MX-5 . I THINK MAZDA REPLACED THE ECU TOO ELIMINATE THE CODE. PLEASE HELP. THANKS DALE
Source: NHTSA WEB SITE -
2008 MAZDA TRIBUTE- STANLEY, VA
I'M DRIVING DOWN THE ROAD AND WHEN TRYING TO RIDE IN 5TH GEAR SINCE ITS A MANUAL TRANSMISSION IT KEEPS POPPING OUT OF 5TH GEAR EVERY TIME I'M DRIVING DOWN HIGHWAY NO MATTER WHAT I'M DOING I GO TO PUT IN 5TH GEAR AND IT POPS BACK OUT EVERY TIME UNLESS I HOLD THE GEAR SHIFT IN PLACE....I JUST HAD BOUGHT THIS VEHICLE T SWARTZ AUTO SALES IN HARRISONBURG VA AND I BROUGHT IT TO THEIR ATTENTION FOR WHICH THEY'RE NOT WANTING TO HELP ON THIS ISSUE EVEN THOUGH I HAVE JUST GOTTEN IT LITERALLY LAST WEEK N ONLY HAVE PUT MAYBE 250 MILES AND NOT ONLY THAT THE FIRST DAY I BOUGHT IT BROUGHT IT UP HOME WASHED IT UP I THEN REALIZED THAT THE TIRES ARE DRY ROTTED WHICH I HAVE ATTACHED PICTURES IT HAS AN INSPECTION STICKER STATING ITS GOOD TIL MARCH 18 NOT SURE HOW THESE TIRES EVEN PASSED INSPECTION I TOOK TO MY REGULAR MECHANIC AND HE ADVISED ME THAT THEY SHOULDN'T HAVE BEEN PASSED. AND WHILE TAKING OFF IN 1ST GEAR ITS A RATTLING OR MORE LIKE A SQUEEKING TO IT? COULD YOU PLEASE LET ME KNOW WHAT I CAN DO ABOUT THESE ISSUES AND ALSO MAYBE THE TRANSMISSION IS NO GOOD? IT DOES HAVE A RECALL ON IT WHICH I WILL ATTACH THAT AS WELL THANK YOU
Source: NHTSA WEB SITE -
2010 MAZDA CX-7- DORCHESTER, MA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:16V593000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER (QUINCY MAZDA IN QUINCY, MASSACHUSETTS) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MAZDA CX-5- MASONTOWN, WV
CAR SOMETIMES WILL NOT TURN OFF AUXILIARY POWER WHEN PUT IN PARK AND ENGINE IS TURNED OFF. RADIO AND AUXILIARY FUNCTIONS CONTINUE TO RUN. I NEED TO START ENGINE, MOVE CAR BACK AND FORTH TWO OR MORE TIMES, PUT IN PARK AND PUSH IGNITION BUTTON AGAIN TO TOTALLY SHUT OFF POWER. THIS MAY HAPPEN SEVERAL TIMES A DAY, THEN NOT OCCUR FOR WEEKS AT A TIME. MY CAR IS ALWAYS PARKED ON A LEVEL SURFACE WHEN THIS HAPPENS, I AM POSITIVE THE CAR IS IN PARK, AND TYPE OF WEATHER DOESN'T SEEM TO BE AN ISSUE.IT SEEMS TO BE A COMMON PROBLEM WITH MAZDA VEHICLES, AND I HAVE SEEN A LOT OF POSTS ON THE INTERNET OF PEOPLE HAVING THE SAME PROBLEM. MY MAZDA DEALER TOLD MY MECHANIC THAT THEY HAVE HAD SEVERAL CARS IN ONE WEEK COME IN WITH THIS COMPLAINT.
Source: NHTSA WEB SITE