MAZDA Complaints

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COOLEY MOTORS LOCATED AT 401 N GREENBUSH RD, RENSSELAER, NY 12144; (518) 283-2902) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 08/29/17 *BF *CN

THE DRIVER SEAT OF MY 2013 MAZDA3 ROCKS FORWARD AND BACKWARDS, NOTICEABLE UNDER HEAVY ACCELERATION OR BRAKING. THIS CAN ALSO BE REPLICATED BY PLACING MY FEET ON THE FLOOR OF THE CAR WHILE SEATED IN THE DRIVER SEAT AND LEANING BACK, WHEN I DO THIS THE SEAT ROCKS BACK AROUND 1/4 OF AN INCH. I AM CONCERNED ABOUT THE SAFETY OF THIS SEAT IN AN ACCIDENT. THIS PROBLEM WAS BROUGHT UP WITH THE DEALER WHO SAID "SEAT BASES MAY WEAR OUT" AND QUOTED +$1,800 TO REPLACE THE SEAT BASE. THIS PROBLEM IS SIMILAR TO A RECOGNIZED PROBLEM ON THE 2010 TO 2012 MAZDA3 CARS, THE 2013 MODEL IS IN THE SAME GENERATION OF CAR AND MAY BE SIMILARLY AFFECTED.

TAKATA RECALL I AM TRYING TO SEE IF MY 2012 MAZDA 3 HATCHBACK IS PART OF THE TAKATA AIRBAG RECALL. SO FAR ALL I HAVE RECEIVED IS A NOTICE THAT I MAY BE ELIGIBLE TO TAKE PART IN A CLASS ACTION SUIT IN FLORIDA.

I OWN A 2014 MAZDA 5. AFTER TWO YEARS OF OWNERSHIP. THE NUMBER 1 AND 4 CYLINDER ROD BEARINGS FAILED COMPLETELY. IT HAPPENED WHILE THE CAR WAS IN MOTION. PROPER OIL CHANGES WAS MAINTAINED DURING THIS PERIOD. THEY TOOK THE MOTOR APART FOUND CLEAN OIL, AND SHAVINGS.

THE PASSENGER SIDE AIRBAG LIGHT COMES ON WHEN NO ONE IS IN SEAT,MANY PICTURE AND GAVE TO DEALER AND NOW THE PASSENGER AIRBAG LIGHT IS ON WHEN SOMEONE SITS IN THE SEAT,THIS HAS HAPPENED SEVERAL TIMES ,MANY PICTURES AND VIDEOS SENT TO DEALER.THIS HAS BE GOING ON SINCE JAN 2017 TO PRESENT.ALL THIS HAPPENS JUST AFTER THE CAR IS STARTED AND AIRBAG SYSTEM DOES SELF TEST.

TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,481.

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 60 MPH, THE ABS SENSOR TRACTION CONTROL AND BRAKE LIGHT INDICATORS ILLUMINATED WITHOUT WARNING. PEARSON MAZDA OF HENRICO, VA 23294 WAS MADE AWARE OF THE ISSUE AND STATED THAT THE ABS HYDRAULIC CONTROL UNIT WAS FAULTY AND COULD CAUSE A FUTURE LOSS OF BRAKING FUNCTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

TL* THE CONTACT OWNS A 1993 MAZDA MX3. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE STEERING COLUMN. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THE BATTERY CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT CALLED NORTH KANSAS CITY MAZDA (LOCATED IN NORTH KANSAS CITY, MO) WHO STATED THAT THEY WOULD RETRIEVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS NEVER PICKED UP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. PARTS DISTRIBUTION DISCONNECT.

I TOOK MY 2010 MAZDA3 IN FOR RECALL OF SEAT LINK ADJUSTERS AND TO SERVICE MY MELTING DASHBOARD THAT CAUSES AN UNSAFE GLARE ON THE WINDSHIELD WHILE DRIVING IN SUNNY CONDITIONS. THE DEALERSHIP VERIFIED THE RECALL AND SERVICE IN MAY 2017 AND WAS INFORMED THAT PARTS WILL NEED TO BE ORDERED. WAS TOLD THAT I WOULD RECEIVE A CALL BACK IN A WEEK OR TWO. AFTER SEVERAL REPEATED ATTEMPTS AT CALLING AND EMAILING THE DEALERSHIP, I CANNOT REACH THE SERVICE DEPARTMENT TO CHECK ON THE STATUS OF ORDERED PARTS. THE TIME FRAME FOR THE REPAIR FROM THE UNSAFE CONDITIONS OF THE DRIVER'S SEAT THAT MOVES WHILE I SHIFT, AND THE HORRENDOUS GLARE FROM THE MELTING DASHBOARD, IS TO SLOW FOR RESOLUTION. IT HAS BEEN 3 MONTHS SINCE HAVING MY CAR INSPECTED AT ROSENTHAL MAZDA/GAITHERSBURG MAZDA AT 625 NORTH FREDERICK AVENUE IN GAITHERSBURG, MD 20879. I HAVE NOT RECEIVED ANY RESPONSE OF COMMUNICATIONS INFORMING ME OF THE STATUS OF GETTING MY CAR REPAIRED OR MY RIGHTS AS A CONSUMER.