MAZDA Complaints

THE HEATING KICKS IN (MOSTLY WHEN DRIVING AT NIGHT) AND I NEVER TURNED IT ON...I EVEN REMOVED THE FUSE AND IT STILL HEATS UP...WIERD...

THE PASSENGER AIRBAG LIGHT CAME ON AND CONTINUES TO FLASH. WENT TO DOLAN MAZDA DEALERSHIP TO DETERMINE THE ISSUE. THE PASSENGER AIRBAG SENSOR WAS BAD. NEEDS TO BE REPLACED. EVIDENTLY, THIS HAS HAPPENED ON OTHER VEHICLES. THE CAR IS NOT EVEN 4 YEARS OLD YET. THE SENSORS SHOULD LAST LONGER THAN THAT.

MY BRAKE PEDAL BECOMES VERY HARD TO PUSH, LETS OFF A HISSING OR WHISTLING SOUND WHEN PUSHED AND TAKES A LONG TIME TO STOP. WHEN I CALLED THE DEALER THEY ADVISED IT WAS A KNOWN BREAK BOOSTER ISSUE. THE ISSUE HAPPENS MAYBE 1/4-1/2 OF THE TIME I AM TRYING TO BREAK. THE DEALER HAD ME BRING THE CAR IN- BUT THEN TOLD ME MY CAR DIDN'T QUALIFY FOR THE REPAIR AS IT WASN'T IN THE LIMITED EXTENDED WARRANTY MILEAGE THAT MAZDA OFFERED FOR THIS REPAIR. MY COMPLAINT IS - IF THIS IS A KNOWN SAFETY ISSUE WITH THE BREAKS NOT WORKING PROPERLY- WHY IS THIS NOT A RECALL AND JUST A LIMITED WARRANTY- HOW CAN THEY GET AWAY WITH THAT? ALSO, HOW CAN THEY THEN NOT NOTIFY ALL THE OWNERS OF THE POTENTIALLY AFFECTED VEHICLES OF THE LIMITED WARRANTY SO THAT WE CAN BRING THE CAR IN AT THAT TIME FOR REPAIRS- INSTEAD OF ONLY WAITING UNTIL A CUSTOMER HAS A COMPLAINT ON THE ISSUE.

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE VEHICLE'S CAR ALARM GOES OFF AT RANDOM TIMES. GENERALLY IT SEEMS TO HAPPEN ONLY IN WARMER WEATHER AND/OR ONLY IF THE KEY FOB IS WITHIN A CERTAIN DISTANCE. SO FAR CHANGING BATTERIES IN BOTH THE CAR AND THE KEY FOB HAVE NOT CHANGED ANYTHING. THERE APPEARS TO BE FLAW IN THE DOOR MECHANISMS THAT MAKE THE CAR THINK SOMEONE IS BREAKING IN DUE TO LOSS OF CONTACT WHEN THE CAR HAS BEEN LOCKED. THIS ONLY HAPPENS WHEN THE CAR IS PARKED AND LOCKED BY ANY METHOD. IT DOES NOT HAPPEN IF THE VEHICLE IS LET UNLOCKED OR IN COOLER TEMPERATURES. THIS ISSUE HAS BEEN ONGOING FOR THE PAST THREE YEARS.

MY BRAKES HAVE A HISSING NOISE AND AND ARE HARD TO BRAKE WHEN I PUSH THE BRAKE PEDAL. THE SERVICE DEPT TELLS ME THAT THE BRAKE BOOSTER IS BAD AND NEEDS REPLACEMENT. ($800)THESE ARE SUPPOSED TO LAST THE LIFE OF THE CAR. I HAVE JUST OVER 100, 000 MILES ON IT. I HAVE A 2010 MAZDA CX-9. I WAS NEVER NOTIFIED THAT MAZDA HAD THIS WIDESPREAD PROBLEM, THAT THE GOVERNMENT WAS INVESTIGATING IT, OR THAT MAZDA WAS OFFERING A "SPECIAL SERVICE PROGRAM" THAT WOULD HAVE COVERED THIS REPAIR WHILE IT WAS UNDER 90,000 MILES. IT WAS IN MOTION WHEN I I NOTICED THIS PROBLEM LAST THURSDAY WHILE DRIVING ON CITY STREETS. IT IS NOW IN SHOP.

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AT HERITAGE MAZDA BEL AIR 710 BELAIR RD, BEL AIR, MD 21014 (877) 399-3075 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO MENTIONED THAT THE DEALER INFORMED HER TO MAKE AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS WERE NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA MAZDA6 . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V012000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MED CENTER MAZDA AT (800) 749-0929 LOCATED AT 80 DRIVERS MART WAY, PELHAM, AL 35124 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT).

TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS IN THE RAIN, THE CONTACT HEARD A CREAKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CABRERA AUTO (CARR #2 KM 82.2 SALIDA EXPRESO HATILLO, PR-2, ARECIBO, 00614, PUERTO RICO) WHERE IT WAS DIAGNOSED AS FUNCTIONING NORMALLY. THE VEHICLE WAS THEN TAKEN TO MAZDA DE LA KENNEDY (MARGINAL AVE. KENNEDY, KM 2.1, URB. INDUSTRIAL BECHARA, PUEBLO VIEJO, SAN JUAN, 00920 PUERTO RICO) WHERE IT WAS DIAGNOSED THAT THE BUSHINGS ON THE FRONT DRIVER AND PASSENGER SIDES HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO MAZDA KENNEDY WHERE IT WAS DIAGNOSED THAT THE SHOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AGAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO KENNEDY MAZDA WHERE IT RECEIVED AN UNKNOWN DIAGNOSIS AND REPAIRS; HOWEVER, THE FAILURE RECURRED. THE CONTACT HAD ANOTHER APPOINTMENT SCHEDULED WITH MAZDA KENNEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,198.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS), WHICH WAS CHANGED TO NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) DUE TO THE FACT THAT THE REMEDY FOR THE AIR BAGS WAS DEFECTIVE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A RECALL REMEDY APPOINTMENT WAS MADE WITH FUCCILLO IMPORTS (18822 US-11, WATERTOWN, NY 13601 (315) 782-1600); HOWEVER, THE DEALER CANCELLED THE APPOINTMENT THE DAY PRIOR AFTER BEING NOTIFIED BY THE MANUFACTURER THAT THE REMEDY WAS DEFECTIVE. A NEW APPOINTMENT DATE COULD NOT BE CONFIRMED. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.