MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 MAZDA MAZDA3- WINCHESTER, KY
MY HEADLIGHT HOUSING HAS CONDENSATION AND THAT IN TURN HAS CAUSED MY HID LIGHTS TO FAIL. I HAVE READ OVER AN OVER THAT MAZDA'S FROM 2010-2011 HAVE THIS PARTICULAR PROBLEM. WHY DO THEY NOT TAKE THIS ISSUE SERIOUSLY. I WAS TOLD BY A MAZDA IN LEXINGTON, KY THAT THIS WOULD COST ME IN EXCESS OF $600.00 TO REPLACE. WHY DOES THIS STILL CONTINUE TO BE A PROBLEM. ANYTIME IT RAINS THERE IS MORE CONDENSATION BUILD UP. THE PASSENGER SIDE WAS AFFECTED FIRST NOW IT APPEARS AS THOUGH THE DRIVER SIDE IS STARTING TO HAVE BUILD UP OF CONDENSATION, WHICH WILL ULTIMATELY CAUSE A FAILURE WITH THE HID. SO INSTEAD DRIVING WITH ONE HEADLIGHT AND FOG LIGHTS (WHICH THE FOG LIGHTS HELP) I WILL HAVE NO HEADLIGHTS.
Source: NHTSA WEB SITE -
2007 MAZDA B-SERIES TRUCK- GALLATIN, TN
TL* THE CONTACT OWNS A 2007 MAZDA B2300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE NELSON MAZDA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ASSISTED WITH MAKING AN APPOINTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER STATED THE PASSENGER AIRBAG WAS REPLACED. *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MAZDA CX-5- SCOTTSDALE, AZ
SINCE WE BOUGHT THIS CAR, THE BATTERY GOES DEAD IF NOT DRIVEN IN 1 TO 2 WEEKS. WE CHARGE IT AND THEN WE CHECK THE BATTERY AND IT'S O.K. OF COURSE IT IS STATIONARY AND CAN'T BE DRIVEN. WHAT IT CAUSING IT TO DIE SO QUICKLY - CAN'T DRIVE IT IF IT DOESN'T START.
Source: NHTSA WEB SITE -
2010 MAZDA CX9- FORT WORTH, TX
MY VEHICLE IS AT ABOUT 87000 MILES, THE BREAKS STARTED MALFUNCTIONING WHILE DRIVING ON THE HIGHWAY TEXAS 35 I HAVE TO PRESS HARD ON THE PEDALS IN ORDER FOR THE CAR TO STOP[ I DO HEAR KIND A LIKE A ZIZZLE WHEN I PRESS ON THE BREAKS BUT EVEN IF I PRESS HARD THE PEDAL TO STOP IT STILL KEEPS GOING FOR ABOUT 3 TO 4 FEET.
Source: NHTSA WEB SITE -
2004 MAZDA RX-8- PORT SAINT LUCIE, FL
I WAS DRIVING DOWN THE ROAD AND I WENT TO SLOW DOWN AT A LIGHT AND WHEN I PRESSED THE CLUTCH PEDAL TO ENGAGE THE BRAKE I HEARD A POP AND MY CLUTCH FELT LIKE IT WAS SHIFTING TO THE SIDE AND IT BARELY CUTS OFF ENOUGH TO COME OUT OF GEAR. I INSPECTED THE THE ASSEMBLY BY LOOKING UNDER THE STEERING WHEEL AND I FOUND THAT A WELD HAD SNAPPED.
Source: NHTSA WEB SITE -
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2011 MAZDA CX-9- GREENACRES, FL
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING, THE BRAKES WERE APPLIED AND FAILED TO RESPOND. ADDITIONALLY, THE BRAKE PEDAL BECAME HARD TO DEPRESS. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MAZDA MAZDA6- CARMEL, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PERRY MAZDA LOCATED AT 440 HITCHCOCK WAY SANTA BARBARA, CA 93105) WHERE IT WAS CONFIRMED THAT THE RECALL PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/24/17*LJ *AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MAZDA MAZDA3- DALLAS, TX
RECALL PART FOR SEAT LIFTER LINK HAS FAILED. THE DRIVER SEAT SLANTS IN THE FORWARD LEFT DIRECTION AND ROCKS/SHIFTS EXCESSIVELY DURING SHIFTING. OVER 75 DAYS HAVE PASSED SINCE MY VEHICLE RECALL PART WAS INSPECTED BY THE DEALERSHIP. THEY HAVE STATED THE PART IS ON BACK ORDER. AFTER APPROXIMATELY 60 DAYS, I CONTACTED THE CORPORATE WARRANTY DEPARTMENT FOR MAZDA. THEY SAY THAT THERE IS NO WAY TO EXPEDITE THE PROCESS OF REPLACING THE FAILED PART.
Source: NHTSA WEB SITE -
2008 MAZDA MAZDA3- NEW CANAAN, CT
LOST ALL POWER WHILE DRIVING AND TURNING. ABS, BRAKE , PS , BATTERY LIGHTS ON DASH ILLUMINATED, CAR LOOSES STEERING AND THEN THE ENGINE DIES. BATTERY DISCHARGED AS PER LOAD TEST.ALTERNATOR TESTS FINE. HAPPENED TWO TIMES AFTER THE POWER STEERING MANUFACTURER RECALL WAS PERFORMED TO REMEDY THE SAME ISSUE.
Source: NHTSA WEB SITE -
2008 MAZDA CX-7- SYRACUSE, NY
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016 AND THE ONE FOR NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER, BURDICK MAZDA IN CICERO, NEW YORK, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. WHILE DRIVING VARIOUS SPEEDS, A CLICKING AND HUMMING NOISE WERE PRESENT COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS FOR THE RECALL WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: NHTSA WEB SITE