MAZDA Complaints

FRONT SEAT PASSENGER'S FEET HAVE BEEN BURNED WHEN THEY ARE LIFTED OFF THE FLOOR AND TOUCH SOMETHING UNDER GLOVEBOX AREA. THIS HAS HAPPENED TO ME, WHEN I HAVE SAT IN THE PASSANGER SEAT AND OTHER PASSANGERS. THIS HAPPENS TO ONE PERSON AT A TIME, BUT HAPPENS OFTEN. I HAD THE DEALERSHIP LOOK AT IT TO SEE IF THERE WAS SOMETHING WRONG AND THEY SAID THERE IS NOT YET A FIX FOR IT. THIS AREA HEATS UP AFTER THE VEHICLE IS RUNNING A WHILE.

THE TRANSFER CASE IS GOING OUT AND IT IS DUE TO A KNOWN MANUFACTURER ERROR FROM PARTS USED.

I HEARD A LOUD CREAKING/THUD NOISE COMING FROM THE REAR PASSENGER SIDE WHEEL AREA WHILE DRIVING OVER ANY SIZE BUMP/DEPRESSION ON CITY STREETS AND HIGHWAYS. LOOKING CLOSER, I SAW THAT IT WAS BECAUSE THE METAL AROUND THAT PARTICULAR SHOCK MOUNT HAD RUSTED AND CRACKED, AND THE MOUNT WOULD FLEX INWARDS WHEN THE SHOCK WAS COMPRESSED. THE PROBLEM IS ONLY ON THAT WHEEL, AND IT IS A COMMON ISSUE WITH OTHER VEHICLES OF THE SAME MODEL, SO IT MUST BE A DESIGN FLAW.

THERE IS A CONSTANT RATTLING NOISE WHICH SEEMS TO BE ARISING FROM WITHIN THE REAR PASSENGER AREA OF THE VEHICLE. DEALER HAS NOT BEEN ABLE TO IDENTIFY THE SOURCE OF THE NOISE AND ADVISE ON A RESOLUTION. THIS STARTED ABOUT AFTER 2 YEARS OF USE OF BRAND NEW VEHICLE.

THE REAR BRAKE PADS ON MY MAZDA CX 5 GRAND TOURING MODEL IS WORN OUT TO (0.2 PER DEALER) AT APPROX 34000 MILES. NOTICED THE PROBLEM WHEN THE CAR STARTED MAKING A GRINDING NOISE FROM THE REAR. BEFORE THIS THERE WAS A VERY STRONG VIBRATION OF STEERING WHEN BRAKING AT SPEEDS OF 55 PLUS MPH. THIS IS VERY UNUSUAL IN MY EXPERIENCE THAT A CAR WHICH IS ABOUT 2 YEARS OLD NEEDS NEW BRAKE PADS AND ROTORS REPLACED. MAZDA WEBSITE HAD SOME INFORMATION HTTP://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2013/BRAKES/SERVICE_BRAKES.SHTML. BRAKE ROTORS WERE REPLACED BY MAZDA AT 34000 MILES, NOT MY CAR IS AT 56000 MILES AND INITIAL SYMPTOM WITH THE STRONG VIBRATION OF THE STEERING WHEEL WHEN BRAKING IS REAPPEARING. THIS SEEMS TO INDICATE AN INHERENT PROBLEM WITH THIS MODEL PER INDEPENDENT MECHANICS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA B-SERIES TRUCK. THE CONTACT STATED THAT THE MANUFACTURER SENT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS). THE CONTACT HAD BEEN WAITING FOR OVER TWO YEARS FOR THE RECALL REMEDY TO BECOME AVAILABLE. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT AFTER DEPRESSING THE ON/OFF BUTTON TO TURN THE VEHICLE OFF, THE ENGINE WOULD SHUT OFF BUT THE VEHICLE WOULD REMAIN ON. WHILE THE ELECTRONICS WERE STILL ON, THE VEHICLE WAS UNABLE TO BE REMOTELY LOCKED. THE CONTACT MENTIONED HE WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH UNIT WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

BOTH REAR WHEEL WELLS RUSTED OUT (PASSENGER SIDE MUCH WORSE) CAUSING SHOCKS TO COME UNMOUNTED. DISCOVERED BY HEARING THUMPING NOISE WHILE DRIVING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016 AND 16V593000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER (WITTEN BROTHERS OF RICHMOND, VIRGINIA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE HAS RECENTLY BEGAN TO NOT TURN OFF COMPLETELY WHEN THE START/STOP BUTTON IS PRESSED WHILE THE VEHICLE IS IN PARK. IT STAYS IN THE ACCESSORIES MODE WITH SOME INSTRUMENTS AND ACCESSORIES STILL ON AND CAN NOT BE LOCKED. IF LEFT IN THIS CONDITION, THE BATTERY WILL DRAIN AND THE CAR IS UNLOCKED AND CAN BE ENTERED. TO RESOLVE THIS, THE TRANSMISSION HAS TO BE SHIFTED IN AND OUT OF PARK UNTIL THE VEHICLE CAN BE TURNED OFF. THIS CAN TAKE FOUR OR FIVE OR MORE ATTEMPTS. SOMETIMES, THE VEHICLE HAS TO BE MOVED SLIGHTLY IN ORDER FOR THIS TO OCCUR.