MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 MAZDA CX9- NEWPORT NEWS, VA
TL* THE CONTACT OWNS A 2010 MAZDA CX9. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND IT WAS DIFFICULT TO STOP THE VEHICLE ON MORE THAN ONE OCCASION. MAZDA OF NEWPORT NEWS, VIRGINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A FAULTY BRAKE BOOSTER ON THE VEHICLE THAT WAS UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 114,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MAZDA MAZDA6- GREENBUSH, NY
TL* THE CONTACT OWNS A 2014 MAZDA 6. WHILE PULLING INTO THE PARKING SPOT AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, IT SUDDENLY ACCELERATED. THE VEHICLE CRASHED INTO A TREE AND THE ENGINE CONTINUED TO REV AS IF ATTEMPTING TO CONTINUE ACCELERATING. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE UPPER BODY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR DIAGNOSTIC TESTING. THE MECHANIC WAS ABLE TO FEEL THE VEHICLE ATTEMPTING TO ACCELERATE ON ITS OWN. THE VEHICLE WAS TAKEN TO THE SEA COAST MAZDA DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 09/07/17*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA CX-7- AUSTIN, TX
CAR ACCELERATES WHEN IDLING IN DRIVE OR REVERSE EVEN WITH FOOT ON BRAKE. CAUSES MANY NEAR ACCIDENTS WHEN PARKING OR IDLING. SEEMS TO BE CONNECTED WITH AC COMPRESSOR. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED AND FIXED.
Source: NHTSA WEB SITE -
2011 MAZDA CX-7- AUSTIN, TX
TAKATA RECALL- RECEIVED NOTICES THAT NEW INFLATOR IS READY TO BE INSTALLED AND MUST TAKE TO DEALER TO REPLACE, NO LOCAL DEALERS HAVE THE PART OR KNOW WHEN THEY WILL GET IT, SO IT IS IMPOSSIBLE TO HAVE IT REPLACED OR BE NOTIFIED WHEN PARTS ARE AVAILABLE
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA5- TEMECULA, CA
WHEN THE CAR IS AT A STOP OR MOVING SLOWLY IT PERIODICALLY ACCELERATES ON ITS OWN. I MAKE SURE TO KEEP EXTRA DISTANCE BETWEEN ME AND THE CAR IN FRONT OF ME TO PREVENT AN ANY TYPE OF ACCIDENT. IT TENDS TO ACCELERATE AS I TAKE MY FOOT OFF THE BREAK AND ABOUT TO STEP ON THE GAS FROM A STOP. THIS HAS BEEN GOING ON FOR THE PAST SIX MONTHS AND GETTING PROGRESSIVELY WORSE. THIS OCCURS WHILE DRIVING AROUND TOWN, WHILE GETTING OFF A FWY OR WHILE PARKED.
Source: NHTSA WEB SITE -
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2009 MAZDA B-SERIES TRUCK- COMO, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA B23. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA CX-9- APPLE VALLEY, CA
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 30 TO 40 MPH, THE CONTACT ENGAGED THE BRAKE PEDAL AND ATTEMPTED MAKE A LEFT TURN, BUT THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO STEER THE VEHICLE ONTO A DIRT ROAD TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS TOWED TO THE HYUNDAI MAZDA DEALER (14821 PANDELLI ROAD VICTORVILLE, CA 92392 PHONE 760-241-3801) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE MANUFACTURER STATED THAT THE BRAKE BOOSTER FAILURE WAS NOT WARRANTED FOR 90,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MAZDA MAZDA3- SANDFORD, FL
TL* THE CONTACT OWNS A 2012 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COREY FAIRBANKS MAZDA) INFORMED THE CONTACT THAT THEY HAD NOT RECEIVED THE PARTS FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WOULD SEND A SECOND LETTER ONCE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MAZDA MAZDA3- SANFORD, FL
I GOT A NOTICE FROM MAZDA TELLING ME MY CAR HAS A RECALL ON A LIFT GATE DAMPER THIS HAS BEEN OVER 6 MONTHS AGO AND THEY FAIL TO REPLACE IT
Source: NHTSA WEB SITE -
2000 MAZDA PROTEGE- MONROE, NC
CAR DOES NOT START UNLESS YOU JIGGLE STEERING WHEEL WHILE TURNING KEY OR PUMPING GAS PEDAL. HAD BATTERY CHECKED AS WELL AS STARTER AND IGNITIION SWITCH REPLACED BUT HAS NOT SOLVED PROBLEM.
Source: NHTSA WEB SITE