MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA MPV. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE PASSENGER SEAT BELT HAD A TENSIONER THAT WAS BROKEN FROM EITHER RIGHT OFF THE DEALER'S LOT OR SHORTLY AFTER. UNDER HARD BRAKING, MY WIFE HIT THE DASHBOARD INSIDE THE CAR ONCE AS A PASSENGER. I SHOULD HAVE BROUGHT IT IN EARLIER. I JUST BROUGHT IT IN TODAY (6/20/2017) TO THE MAZDA DEALER (PUTNAM MAZDA IN BURLINGAME, CA) AND THEY DISCOVERED THE SEATBELT'S TENSIONER IS BROKEN INTERNALLY. THEY ARE REPLACING IT, THOUGH THE PART IS BACKORDERED UNTIL JULY. THERE IS REASONABLE SUSPICION TO BELIEVE MORE THAN MY VEHICLE MAY HAVE BEEN AFFECTED.

THE CAR RANDOMLY ACCELERATES AFTER DEPRESSING THE BRAKE. IT BUCKS, REVS, LURKS THEN STOPS. IT HAS HAPPENED ABOUT 4 TIME TO-DATE. TODAY, 6/20, I TAPPED THE CAR IN FRONT OF ME. NO DAMAGED BUT IT IS THE CLOSES TO HAVING AN ACCIDENT SINCE I NOTICED THIS ISSUE. TOOK THE VEHICLE TO PACIFICO FORD IN PA TO HAVE THE ISSUE CHECKED OUT AND THEY FOUND NOTHING. THAT WAS ON 5/23. PLAN TO TAKE IT BACK THERE AGAIN.

2013 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO HEATER CORE REPLACEMENT ISSUES. *LD UPDATED 06/20/2017*JS

THIS VEHICLE IS OWNED BY ME BUT USED BY MY SON IN COLORADO. ON A RECENT TRIP NEAR MOAB, UT ON THE WAY TO A CAMP SITE, MY SON HEARD A STRANGE NOISE. UPON INVESTIGATION HE NOTED THE FRAME IN THE RIGHT REAR WHEEL WELL HOLDING THE UPPER END OF THE SHOCK ABSORBER HAD BROKEN IN TWO PLACES FROM RUST INTRUSION. AN INSPECTION OF THE LEFT REAR WHEEL WELL INDICATED MINIMAL RUSTING. SINCE THE TIRES WERE RECENTLY REPLACED THIS FAILURE WAS A SURPRISE AS THE MECHANIC DIDN'T NOTE EXCESSIVE RUST, CRACKING OR SIGNS OF METAL FATIGUE. WHEN THE INCIDENT OCCURED MY SON WAS DRIVING ON A GRAVEL ROAD TOWARD A DESIGNATED CAMPGROUND JUST A SHORT DISTANCE FROM A PAVED HIGHWAY. ALTHOUGH THE VEHICLE HAS 4 WHEEL DRIVE, IT WAS NEVER USED IN A ROUGH MANNER SUCH AS FOR 4 WHEELING OR ON ROUGH UNEVEN SURFACES. THIS WAS MY PERSONAL VEHICLE UNTIL A YEAR AGO. WE HAD JUST SPENT $1,500 FOR NEW TIRES, A CARBURATOR REPAIR AND A NEW WINDSHIELD THAT A ROCK HAD CRACKED. IT WAS OUR INTENT TO OWN THE VEHICLE A FEW YEARS LONGER SINCE IT HAS ONLY 135,000 AND IS IN GOOD CONDITION. MY SON WAS ABLE TO SAFELY RETURN TO STEAMBOAT, A 5 HOUR DRIVE FROM MOAB, BUT WAS VERY CONCERNED THE ENTIRE SHOCK WOULD PUSH THROUGH THE WHEEL WELL CAUSING THE VEHICLE TO LIST OR DRIFT RESULTING IN LOSS OF CONTROL OR A ROLLOVER, I.E. SERIOUS INJURY OR DEATH. A LOCAL BODY SHOP REFUSED TO MAKE REPAIRS DUE TO THE EXTENSIVE DAMAGE. TO MAKE THE VEHICLE SALVAGE BASED ON ITS CURRENT VALUE AND CONDITION IS UNTHINKABLE, YET IF REPAID CANNOT BE MADE AT A REASONABLE COST, THIS MAY BE OUR ONLY CHOICE. MY RESEARCH SUGGEST THE RIGHT REAR WHEEL RUST IS FAIRLY COMMON IN TRIBUTES AND ESCAPES, YET NO RECALL.

TAKATA INFLATORS , MY CAR MAKES A RUMBLING NOIRS COMMING FROM MY BACK TIRES WHICH SOUNDS LIKE THE REAR WHEEL HUB AND THE DEALERSHIP IS TELLING ME THAT IT'S MY BACK TIRES AND WENT TO ANOTHER PLACE AND THEY TOLD ME IT IS THE REAR WHEEL HUBS

ON 2 SEPARATE OCCASIONS (5/27/2017 AND 6/15/2017) WHILE ON THE FREEWAY WHILE IN STOP & GO TRAFFIC, MY VEHICLE SUDDENLY SEEMED TO LOSE POWER, AND UNABLE TO GO MORE THAN 20 MPH. THE TIRE PRESSURE, TRACTION CONTROL, EMERGENCY LIGHT COMES ON. BOTH TIMES I HAVE SAFELY BEEN ABLE TO MAKE IT TO THE SHOULDER. THE FIRST TIME, I HAD MY CAR TOWED TO AUTO REPAIR SHOP. THEIR $300 DIAGNOSIS REPORTED NOTHING WRONG WITH THE CAR. THE SECOND TIME, I TURNED MY CAR OFF & ON AGAIN ON THE SHOULDER. THE CHECK ENGINE LIGHT STAYED ON AND I AND WAS ABLE TO DRIVE TO MY DESTINATION. THE CHECK ENGINE IS NOW BACK OFF, BUT I HAVE DROPPED IT OFF AT THE SAME AUTO REPAIR SHOP, AND THEY ARE REPLACING AN AIR FLOW SENSOR IN HOPES THAT THIS RESOLVES THE PROBLEM. THIS WILL COST US ANOTHER $300. BOTH TIMES I HAD MY 18 MONTH OLD IN MY CAR. I AM DEEPLY CONCERNED.

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAZDA SOUTH OF AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. MAZDA SOUTH OF AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. WHILE DRIVING 60 MPH, THE CONTACT HEARD A CREAKING SOUND COMING FROM THE WHEELS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC; HOWEVER, THE CONTACT SCHEDULED AN APPOINTMENT WITH CASCADE AUTOCENTER (148 EASY ST, WENATCHEE, WA 98801). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE, BUT HAD PREVIOUSLY BEEN MADE AWARE OF THE FACT THAT THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). AT THE TIME, THE MANUFACTURER STATED THAT PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. MY 2006 MAZDA RX8 HAS HAD TWO RECALLS DONE ON IT. THE 2ND OWNER HAD IT DONE AND AFTERWARDS A SMALL CRACK STARTED FROM ONE POINT WHERE IT WAS REPAIRED. WE HAD IT DONE IN GAINESVILLE AGAIN AND BROUGHT IT TO THEIR ATTENTION. THEY SAID THEY COULDN'T DO ANYTHING EXCEPT TO BUY A NEW DASH. THE CRACKS HAVE CONTINUED TO SPREAD AND I'M CONCERNED THAT IF THE AIR BAG INFLATES PERSONAL INJURY COULD BE DONE TO THE PASSENGER FROM PARTS OF THE DASH EXPLODING. I WILL NOT ALLOW ANYONE TO RIDE IT THE PASSENGERS SEAT BECAUSE OF THIS. THIS CONTINUES TO GET WORSE OVER TIME NOT ON A CERTAIN DAY. WE KEEP A SUNSHADE IN THE WINDOW HOPING THAT WILL SLOW IT DOWN BUT TO NOW AVAIL. THIS IS A PLEASURE CAR AND ONLY AS LESS THAN 36000 MILES ON IT AND IT NOT ABUSED.