MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MAZDA CX-5
    - RALEIGH, NC

    THE ELECTRONIC PARKING BRAKE LOCKS THE REAR WHEELS AS DESIGNED. THE TOGGLE SWITCH THAT ACTIVATES THE BRAKES HAS DIRECT CONTROL THAT DOES NOT GO THROUGH THE ANTI-LOCK BRAKE SYSTEM OR THE ON BOARD COMPUTER. ONCE THE PARKING BRAKE IS ACTIVATED, AT ANY SPEED, THERE IS A TWO STEP PROCESS REQUIRED TO RELEASE THE BRAKES AND ALLOW THE REAR WHEELS TO ROTATE. IN MY CASE, THE ACCIDENTAL ACTIVATION OF THE BRAKE SWITCH AT LESS THAN 10 MPH LOCKED UP THE REAR BRAKES AND THE CAR CAME TO A VERY ABRUPT SCREECHING HALT. IF I WERE GOING FASTER WHEN THIS OCCURRED, THE BRAKE LOCK UP COULD HAVE LED TO A LOSS OF CONTROL OF THE VEHICLE.

    Source: NHTSA WEB SITE
  • 1996 MAZDA MX-5 MIATA
    - STILLWATER, MN

    AIR BAG COMES ON AND STAYS ON AFTER STARTING VEHICLE. DIAGNOSTIC CODE INDICATES SRS MODULE IS AT FAULT OR COULD BE ELECTRICAL CONNECTION PER DEALER. DEALER INDICATED SRS MODULE IS NOT AVAILABLE EVEN IF IT IS DETERMINED AS THE FAILURE AFTER REMOVING DASH TO ACCESS MODULE. VEHICLE ONLY HAS 64, 000 MILES. VEHICLE WILL NOT PASS SAFETY INSPECTION IN SOME STATES WHICH MAKES A MINT CAR WORTHLESS AND UNSAFE TO DRIVE.

    Source: NHTSA WEB SITE
  • 2012 MAZDA CX-9
    - WICHITA, KS

    PURCHASED THE VEHICLE NEW FROM DAVIS MOORE MAZDA- WICHITA, KS. FOR THE PAST 4 YEARS WE HAVE EXPERIENCED MULTIPLE ENGINE STALLS AS WELL AS COMPLETE ENGINE STOPPING WHILE DRIVING, CITY, HIGHWAY, TURNING ETC. HAVE HAD THE CAR INTO THEIR SERVICE DEPT. MANY TIMES AND THEY KEEP SAYING IT IS FINE ( THE LAST TIME THEY SAID IT MIGHT BE CAUSED BY HAVING 8 OZ TOO MUCH ENGINE OIL IN IT). WE HAVE LESS THAN 12,000 MILES ON IT TO DATE BECAUSE WE ARE AFRAID TO DRIVE IT. I BELIEVE THIS IS A VERY REAL SAFETY ISSUE. WE HAVE ALL THE PAPERWORK FOR EACH SERVICE DEPT. VISIT. LAST TWO VISITS WE WERE TREATED LIKE WE WERE MAKING THIS STUFF UP. THIS HAS BEEN HAPPENING EVERY YEAR SINCE PURCHASING.

    Source: NHTSA WEB SITE
  • 2015 MAZDA MAZDA6
    - ELDERSBURG, MD

    THE CAR DOES NOT STEER IN A TRUSTWORTHY MANNER AND IS UNRESPONSIVE AT TIMES WHICH NEGATIVELY IMPACTS THE DRIVER'S ASSERTION OF WHERE THE CAR IS ON THE ROAD AND HOW IT WILL HANDLE. THE STEERING WHEEL ITSELF BEHAVES LOOSELY AND THE TURNING CAPABILITY OF THE CAR IS UNPREDICTABLE. THUS FAR THE CAUSE AND A SOLUTION TO IT HAS NOT BEEN FOUND. THE DEALERSHIP'S SERVICE DEPARTMENT HAS HAD IT 5 TIMES IN 4 MONTHS, INCLUDING EXTENDED PERIODS, AND DESPITE VALIANT ATTEMPTS TO REMEDY THE PROBLEM, IT CONTINUES TO ELUDE THE TECHNICIANS.

    Source: NHTSA WEB SITE
  • 2015 MAZDA MAZDA6
    - ELDERSBURG, MD

    WHEN INVOLVED IN A COLLISION IN AN INTERSECTION, THE AIRBAG DEPLOYED INCORRECTLY. IT POPPED OUT OF THE STEERING WHEEL BUT FAILED TO INFLATE. NOT ONLY DID THIS NOT PROTECT ME FROM WHIPLASH BUT IT ALSO BURNED A HOLE IN MY DRESS AND CAUSED 1ST AND 2ND DEGREE BURNS ON MY UPPER INNER THIGHS DUE TO THE MALFUNCTION. THE AIRBAG HOWEVER WAS FULLY INFLATED 48 HOURS LATER WHEN SITTING IN A TOWING YARD.

    Source: NHTSA WEB SITE
  • 2016 MAZDA MAZDA6
    - APPLETON, WI

    CREAKING OF SUSPENSION SYSTEM. THE CARS MILEAGE IS 7500. IT IS A CREAKING SOUND THAT IS FROM THE FRONT END. I NOTICED IT WHEN TURNING IN AND OUT OF DRIVEWAYS. I CAN REPLICATE IT EVERY DAY AND IT HAS BEEN HAPPENING SINCE I PURCHASED THE CAR.

    Source: NHTSA WEB SITE
  • 2005 MAZDA MAZDA6
    - DORCHESTER, MA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 16V354000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MAZDA MAZDA6
    - PROVIDENCE, RI

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MAZDA CX-7
    - WILMINGTON, DE

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MAZDA MAZDA6
    - MEDICINE LODGE, KS

    TL* THE CONTACT OWNED A 2005 MAZDA 6. WHILE DRIVING 45 MPH, THE CONTACT STRUCK A DEER ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE