MAZDA Complaints

FAILED PASSENGER SEAT SENSOR DIAGNOSED BY LOCAL MAZDA DEALERSHIP - PARTS AND LABOR NOT COVERED UNDER WARRANTY DUE TO AGE OF CAR. PARTS/LABOR EXCEED $1600 FOR THE REPAIR. THIS PARTICULAR VEHICLE IS UNDER 60K MILES, AND RARELY HAS A PASSENGER-SEAT OCCUPANT (SO VERY LITTLE STRESS/WEAR ON THE SEAT) AND HAS HAD NO PHYSICAL OR WATER DAMAGE TO THE CAR. I BELIEVE THIS IS A SIMILAR SCENARIO TO THE GM SKY/SOLSTICE VEHICLES - WHERE A LOW VOLUME SPECIALTY VEHICLE DOES NOT GARNER THE ATTENTION. REVIEWING MAZDA FORUMS SHOWS THAT THIS DEFECT IS NOT UNCOMMON, AND SHOULD BE RESEARCHED ON A PROBLEMS PER HUNDRED UNITS BASIS. MY GUESS IS THAT THE PPHU WOULD EXCEED THAT OF OTHER VEHICLES RECALLED FOR SIMILAR ISSUES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DASH IS ALL CRACKED AROUND THE PASSENGER DASH SIDE. IS EXACTLY WHERE THE AIR BAD SITS 4 LARGE CRACKS ALL THE WAY AROUND IT ..ALSO THE DRIVER SEAT RIGHT SIDE LOWER LUMBAR IS SHIFT UP AND DOWN...POOR MANUFACTURING

"TAKATA RECALL" I JUST FINALLY HAD MY PASSENGER SIDE AIRBAG REPAIRED, AFTER NEARLY A YEAR OF EFFORT AND TWO SEPARATE RECALLS. I WAS WORKING WITH DGDG AUTO GROUP, WHO OWN BOTH CAPITOL MAZDA AND STEVEN'S CREEK MAZDA IN SAN JOSE, CA. I HAVE BEEN TRYING TO GET THIS RESOLVED SINCE I RECEIVED THE FIRST RECALL IN 2016. I HAVE BEEN TOLD THAT PARTS WERE NOT IN STOCK, THAT I HAD TO WAIT FOR THE INDICATOR LIGHT TO CHANGE FROM FLASHING TO SOLID OR VICE VERSA. EVEN THE EXPERIENCE THE LAST TWO DAYS HAS BE SUBSTANDARD, BUT I WON'T LIST THE REASONS FOR THAT. I JUST WANTED TO RECORD MY EXTREME FRUSTRATION GETTING THIS GLARING SAFETY ISSUE RESOLVED. I LOVE MY MAZDA, BY DGDG ARE TERRIBLE.

2010 MAZDA PURCHASED USED AT 70K MILES APRIL OF 2015. I HAVE HAD TO REPLACE THE OIL COOLER, THE ENTIRE VVT SYSTEM AND NOW A TURBOCHARGER HAS BLOWN. 5K IN REPAIRS AND THE CAR IS BARELY WORTH THAT.

TAKATA RECALL I WAS NOTIFIED BY MAZDA OF NHTSA RECALL NUMBER'S 17V-012 AND 16V-593 (MANUFACTURE RECALL NUMBER 0717A AND 9716H), INFORMING ME HOW I MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING THAT MAY RESULT IN A CRASH, PLUS I WAS ADVISED NOT TO EVER HAVE A PASSENGER IN MY VEHICLE IN THE EVENT OF A CRASH AS METAL FRAGMENTS FROM THE PASSENGER AIRBAG COULD CAUSE SERIOUS INJURY OR DEATH. IT HAS BEEN NEARLY A YEAR SINCE THE FIRST NOTICE AND NEARLY 6 MONTHS SINCE THE SECOND NOTICE, YET NOTHING HAS BEEN DONE. MAZDA SAYS PARTS ARE NOT AVAILABLE. NOTHING INJURIOUS HAS HAPPENED, MY COMPLAINT IS HOW MAZDA SEEMS TO NOT BE DOING ANYTHING ABOUT THIS AND I RISK MY LIFE AND OTHERS WITH EVERY DRIVE I MUST MAKE.

HAD A PROBLEM A FEW YEARS AGO RELATED TO THE TRACTION CONTROL SYSTEM AS INDICATED BY THE WARNING LIGHT APPEARING ON THE DASH. DEALER CONTACTED THE WARRANTY DEPARTMENT TO FILE A CLAIM AND SAID THAT IS WOULD NOT BE COVERED UNDER WARRANTY BECAUSE THEY FELT IT WAS DUE TO DIRT AND NOT A FAULTY SENSOR. THE DEALER NEVER CONFIRMED ONE OR THE OTHER. SECOND ISSUE IS RELATED TO A HISSING NOISE COMING FROM THE BREAK PEDDLE. RESEARCH SUGGESTED MAZDA WAS INVESTIGATED BY NHTSA BACK IN 2014 AND INSTEAD OF A RECALL, MAZDA ISSUED AND EXTENDED WARRANTY FOR 7 YEARS OR 90K MILES. UNFORTUNATELY MY VEHICLE IS WITHIN THE 7 YEARS BUT NOT THE 90K. I AM CURRENTLY AT 97K MILES. STILL WAITING TO SEE IF MAZDA WILL COVER THE REPAIR OR AT LEAST DISCOUNT IT.

FRONT LOWER CONTROL ARMS. RECALLED IN SEPTEMBER 2016. STILL NO PARTS FIX, MAY 2017. WHY ARE THE PARTS STILL NOT AVAILABLE?

TAKATA RECALL 1 VEHICLE CRASH WHERE VEHICLE HYDROPLANED ON INTERSTATE CRASHING INTO RETAINING WALL WITH FRONT END DAMAGE AND NO AIR BAG DEPLOYMENT.

AFTER HAVING THE DEALER TIGHTEN THE EMERGENCY BRAKE CABLE THE E-BRAKE STOPPED WORKING AGAIN SO I TIGHTENED THE CABLE AGAIN AND THAT DIDN'T WORK. EVIDENTLY THERE THOUSANDS OF 2014 MAZDA6S' WITH THIS POOR DESIGN. THERE IS A FLAW IN THE DESIGN OF THE REAR E-BRAKE MECHANISM. SHAME ON YOU MAZDA FOR LETTING SOMETHING AS SIMPLE AS THIS GET PAST YOUR "ENGINEERS".