MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 MAZDA CX-7
    - PHILADELPHIA, PA

    RECEIVED NOTIFICATION FROM MAZDA THAT THERE IS A PROBLEM WITH FRONT SUSPENSION BALL JOINT FITTINGS THAT THEY ISSED A RECALL AND THEY SHOULD BE CHECKED AND IF NECESSARY REPLACED.

    Source: NHTSA WEB SITE
  • 2016 MAZDA MAZDA6
    - NORTH WALES, PA

    WHILE DRIVING MY CAR ON 4/16/2017 AND GOING THROUGH A TOLL BOOTH ON THE PA TURNPIKE THE CAR SUDDENLY PULLED TO ONE SIDE AND THE AIR ALERT WENT OFF. I PULLED OVER IMMEDIATELY AND FOUND THE FRONT LEFT TIRE WAS FLAT. AS I WAS CHANGING THE TIRED I FOUND THAT THE SIDEWALLS ON THE OUTER AND INNER ASPECT HAD COMPLETELY SEPARATED FROM THE TREADS. THE TIRE SIDEWALLS COMPLETELY DISINTEGRATED AROUND THE ENTIRE CIRCUMFERENCE ON BOTH SIDEWALLS. ALMOST LIKE A RETREADED TIRE DOES. THIS IS A COMPLETE TIRE FAILURE AT 9,100 MILES AND DRIVING SLOWLY THROUGH A TOLL BOOTH. IF THIS HAD HAPPENED AT A HIGH RATE OF SPEED I PROBABLY WOULD HAVE LOST TOTAL CONTROL OF MY CAR. SEE PHOTOS ATTACHED.

    Source: NHTSA WEB SITE
  • 2012 MAZDA CX-9
    - STEVENSVILLE, MI

    WHILE DRIVING AT HIGHWAY SPEED SUNROOF GLASS EXPLODED SHOWERING DRIVER WITH GLASS SOME UNEXPECTEDLY SHARP. COULD HAVE EASILY LOST CONTROL OF CAR AND CRASHED. RECEIVED CUT NO MEDICAL TREATMENT.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - OFALLON, IL

    A STONE FROM A WEED-EATER HIT MY WINDSHIELD AS I WAS DRIVING (~25 MPH) AND WITHIN 5 MILES THE CRACK WAS ALREADY 18 INCHES. IN SEARCHING ONLINE I NOTICED A LOT OF OWNERS MENTIONED WINDSHIELD PROBLEMS AND HOW THIN THE WINDSHIELD IS. I WOULD HAVE EXPECTED A SLIGHT CHIP BUT NOT THE CRACK. THE TEMPERATURE WAS MID 70'S.

    Source: NHTSA WEB SITE
  • 2012 MAZDA MAZDA3
    - PHILLIPSBURG, NJ

    VEHICLE WAS PARKED IN THE DRIVE WAY WHEN FOR NO REASON, THE MOONROOF EXPLODED. THE GLASS HAD NO PREVIOUS IMPACT FROM ROCKS, ETC. IT WAS A MILD DAY, NOT HOT AND NOT COLD.

    Source: NHTSA WEB SITE
  • 2004 MAZDA MAZDA3
    - PALM DESERT, CA

    DRIVER SIDE FRONT SEAT WOBBLES-ENTIRE ASSEMBLY NEEDS TO BE REPLACED-DANGEROUS IF WELD HAD BROKEN WHILE ON FREEWAY-WHY ISN'T THIS A SAFETY RECALL-NUMEROUS OTHER COMPLAINTS FOR VARIOUS MODEL YEARS EVEN WHEN NEW-ARE SEATS REMOVED BY L0-JACK TECHS WHEN INSTALLING LO-JACK DEVICES?

    Source: NHTSA WEB SITE
  • 2007 MAZDA CX-7
    - SHORELINE, WA

    TAKATA RECALL - THE RECALL FOR THIS DANGEROUS MUST BE REPLACED PART OF THE VEHICLE WAS FIRST DONE LAST AUGUST 2016. THAT IS NINE MONTHS THE VEHICLE HAS BEEN UNSAFE. WE CAN'T PUT ANYONE IN THE PASSENGER SEAT AT ALL, SO WE DO NOT HAVE THE FREE AND FULL USE OF THE VEHICLE. NINE MONTHS. WE MAY WANT TO SELL THE VEHICLE, WHICH NOW HAS A VALUE OF ZERO.

    Source: NHTSA WEB SITE
  • 2012 MAZDA MAZDA6
    - CLIFTON, NJ

    THIS TAKATA AIRBAG RECALL IS TAKING TO LONG. THERE IS NO REMEDY....NOT ACCEPTABLE AT ALL. AND THE FACT I CAN'T HAVE A PASSENGER IN MY FRONT SEAT PUTS A BURDEN ON ME. IF I OWED MAZDA CORP. MONEY FOR MY CAR....IT WOULD BE REPOSSESSED REAL QUICK...WHY CAN'T A REMEDY FOR THE AIRBAGS BE AS QUICK. HOW MANY MORE DEATHS HAVE TO HAPPEN?!?

    Source: NHTSA WEB SITE
  • 2012 MAZDA CX-9
    - CHULA VISTA, CA

    MY BRAKE BECOMES REALLY STIFF WHEN PUSHED. THIS SPECIALLY WHEN COMING TO A STOP WHERE YOU HAVE TO USE ALL YOUR ENERGY TO MAKE THE CAR STOP. MY WIFE USE THIS CAR WITH 2 YOUNG KID 5 AND 1 AND ONE ON THE WAY. THIS REALLY WORRIES ME SPECIALLY THAT ITS HAPPENING TO A LOT. IT MAY NOT SEEM A LOT TO MAZDA BUT ITS A LOT FOR THE CONSUMERS SPECIALLY WHEN LIVES ARE AT RISK. PLS FIX THIS PROBLEM BEFORE ITS TOO LATE . I WAS EVEN THINKING OF TRADING TO THE NEW 2017 MAZDA BUT NOW I HAVE DOUBTS

    Source: NHTSA WEB SITE
  • 2014 MAZDA MAZDA6
    - LAS VEGAS, NV

    MY AUTOMATIC 2014 MAZDA 6 TOURING DOWN-SHIFTS THE TRANSMISSION WHEN THE "HANGUP" OR "ANSWER" BUTTON ON THE STEERING WHEEL IS PRESSED WHILE THE CAR IS IN MOTION. THIS ISSUE WAS RECOGNIZED BY ME ON SATURDAY MAY 20, 2017. I WAS CONNECTED TO BLUETOOTH SPEAKING WITH MY WIFE WHILE DRIVING HOME FROM WORK TRAVELING APPROXIMATELY 65MPH ON THE FREEWAY. WHEN I ATTEMPTED TO PRESS THE "HANGUP" BUTTON ON MY STEERING WHEEL, MY VEHICLE DOWNSHIFTED GEARS CAUSING MY CAR TO REV UP TO 5,000-6,000 RPM. WITHOUT FIRST REALIZING THE CAUSE AND IN AN ABSOLUTE PANIC, I ATTEMPTED TO PUT MY CAR INTO NEUTRAL AND THEN BACK INTO DRIVE IN ORDER FOR THE TRANSMISSION TO CATCH THE CORRECT GEAR; ALL WHILE DRIVING 65MPH ON THE FREEWAY. THIS MANEUVER ALLOWED THE VEHICLE TO CORRECT ITSELF TO THE APPROPRIATE RPM. I LATER LEARNED THAT MULTIPLE PRESSES OF EITHER THE "HANGUP" OR "ANSWER" BUTTON WILL DOWNSHIFT THE VEHICLE FURTHER REGARDLESS OF THE SPEED THE VEHICLE IS TRAVELING, THEREFORE INCREASING THE RISK OF SURPASSING SAFE RPMS WHILE DRIVING. I WAS ABLE TO REPRODUCE THIS EFFECT EVERY TIME THEREAFTER. I BROUGHT MY CAR TO THE DEALERSHIP ON TUESDAY MAY 23, 2017 AND THEY CLAIMED TO "NEVER HEARD OF THAT BEFORE". THE DEALER CLAIMS TO HAVE IDENTIFIED THE ISSUE AND SUGGESTS "REPLACING THE SPIRAL CABLE BEHIND THE STEERING WHEEL." FOR REFERENCE, MY VEHICLE DOES NOT HAVE PADDLE SHIFTERS. I AM VERY VERY CONCERNED ABOUT PUSHING OTHER BUTTONS IN MY VEHICLE IN FEAR THAT SOMETHING ELSE MAY CAUSE ME TO LOSE CONTROL AND CRASH MY VEHICLE - INJURING MYSELF OR OTHERS.

    Source: NHTSA WEB SITE