MAZDA Complaints

TL* THE CONTACT OWNS A 2004 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 16V354000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/13/17*LJ UPDATED 10/11/2017*JS

TAKATA RECALL I WAS NEVER INFORMED OF THIS RECALL. IT WAS ONLY YESTERDAY, APRIL 18,2017 THAT I WAS INFORMED FROM A DEALERSHIP WHEN I WAS IN THE PROCESS OF TRYING TO TRADE IT IN. I HAVE BEEN DRIVING THIS CAR WITH THE RECALL WITH OTHER PASSENGERS, INCLUDING MY 5 YEAR OLD SON.

BRAKES FAILED. ATTEMPTS TO STOP ONLY SLOWED VEHICLE DOWN UNLESS EXTREME PRESSURE APPLIED. PEDAL STOPPED HALFWAY. OCCASIONALLY ABS ACTIVATED DUE TO EXCESSIVE FORCE REQUIRED TO DEPRESS BRAKE PEDAL. REPAIR WITH REPLACED BRAKE BOOSTER. IMMEDIATELY FAILED AGAIN BY MAKING NOISE ON DEPRESSION THOUGH VEHICULAR IS STOPPING. DEALER ORDERING ANOTHER BOOSTER AND WILL NEED TO RETURN FOR REPAIR AGAIN WHEN IT COMES IN.

CAR WAS STATIONARY AT THE TIME. I WAS ATTEMPTING TO BACK OUT OF A DRIVEWAY, AND THE CAR WOULD NOT ENGAGE INTO REVERSE. I WAS ABLE TO PUSH IT OUT AND DRIVE IT TO SMITHAVEN MAZDA. THIS CAR WAS ABLE TO RUN IN DRIVE BUT WOULD BOG DOWN WHEN THE TRANSMISSION WOULD TRY TO SHIFT. THE DEALERSHIP WAS CLOSED AT THE TIME AND THE NEXT DAY I SPOKE TO THE SERVICE MANGER AT MAZDA AND HE PERFORMED A DIOGNOSTIC ON THE CAR. HE CALLED LATER THAT DAY TO INFORM ME THAT THE TRANSMISSION WAS BLOWN AND THE COST TO REPLACE IT WOULD BE $4,300. THIS CAR HAS 72,000 MILES ON IT AND WAS PURCHASED NEW IN 2011. THE CAR HAS BEEN SERVICED AT THE DEALERSHIP AND EVERY RECOMENDED REPAIR AND SCHEDULED MAINTENAINCE WAS PERFORMED. I AM INTERESTED IN CONTACTING MAZDA OF AMERICA TO COMPLAIN ABOUT A FAILED TRANSMISSION ON A CAR THAT WAS WELL MAINTAINED AND WAS NOT DRIVEN ABUSIVELY.SO FAR I HAVE HAD REPAIR ESTIMATES FROM $3,000 TO $4,300 AT THE DEALERSHIP. I HAVE READ OF COMPLAINTS OF TRANSMISSION FALURES WITH OTHER MAZDA CX7 OWNERS. MAZDA SHOULD BE HELD RESPONSIBLE FOR THIS DEFECTIVE CAR PART , CONSIDERING A CAR THAT WAS VERY WELL MAINTAINED AT THE DEALER. MAZDA OFFERED NO APOLOGY OR EXPLANATION AS TO WHY THIS TRANSMISSION WOULD FAIL ON A CAR WITH THIS MILEAGE AND MAINTENANCE RECORD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS), 16V593000 (SUSPENSION) HOWEVER THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MAZDA HAS NOT COMPLETED THE RECALL ON MY VEHICLE IN A TIMELY MANNER. I HAVE BEEN GETTING RECALL NOTICES FOR MONTHS TELLING ME THAT PARTS ARE NOT AVAILABLE AND THAT I SHOULD NOT ALLOW PASSENGERS TO RIDE IN MY VEHICLE BECAUSE THEY CAN BE SERIOUSLY INJURED. MY CAR IS A FAMILY VEHICLE, I NEED TO HAVE PASSENGERS IN MY FRONT SEAT. THIS IS UNACCEPTABLE.

TAKATA RECALL. MAZDA SAYS PARTS NOT AVAILABLE BUT THEN SAYS "DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER AREA". DO NOT GIVE ANY IDEA AS TO WHEN PARTS AVAILABLE. MY CAR HAS LIMITED USE TO ME IF I CAN'T ALLOW PASSENGER IN FRONT SEAT. IS THERE ANY RECOURSE?

HEADLIGHTS GO OUT ON BOTH PASSENGER AND DRIVER SIDE FAR TOO OFTEN. SOMETIMES A THUMP TO THE LIGHT COVER OR BODY BY THE HEADLIGHT ASSEMBLY WILL TURN THE LIGHT BACK ON. THE LIGHTS WILL EVENTUALLY BURN OUT FAR TOO OFTEN AS WELL. I HAVE REPLACED ABOUT 7 HEADLIGHTS SINCE BUYING NEW. IT IS DANGEROUS AS BOTH LIGHTS HAVE GONE OFF AT NIGHT WHILE DRIVING. LIGHT WILL GO OFF WHILE DRIVING AND SOMETIMES NOT TURN ON WHEN STARTED. THERE ARE EVEN YOU TUBE VIDEOS WITH PEOPLE HAVING THE SAME ISSUES. THIS HAS BEEN GOING ON FROM ABOUT A YEAR AFTER NEW PURCHASE.