MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2022 MAZDA CX-5
    - Las vegas , NV

    The right headlight is very noisy. Like it is going to fail very soon. People say it's the problem with the cooling fan inside. A lot people have the same issues, Mazda should recall it ASAP

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90
    - anderson, SC

    Need a recall for, P0DAB - Hybrid battery cell balancing conformance error code. Thousands of 2024 CX-90 customers experiencing the issue and MAZDA USA is not responsive. All of the 2024 vehicles are LEMONS and NHTSA should force Mazda to replace these lemons with a new model for the safety of the US citizens.

    Source: NHTSA WEB SITE
  • 2022 MAZDA CX-5
    - cranford, NJ

    The LED Headline Assembly in the 2022+ CX-5 frequently malfunctions by itself causing the headlight to burn out and fail on a frequent basis. This is an unacceptable issue that is causing new car owners in lost time and money to get this poor headlight design repaired on a frequent basis. This is a known issue for this vehicle and has been frequently reported online that it really needs a recall for Mazda to change the headlight design to ensure the entire lighting system does not fail on a frequent basis. This has happened to both headlights.

    Source: NHTSA WEB SITE
  • 2018 MAZDA MAZDA3
    - Roxbury, CT

    The contact owns a 2018 Mazda Mazda3. The contact stated that while the vehicle was parked, the contact became aware of a strong fuel odor around the exterior of the vehicle and inside the vehicle. The contact stated that the failure had occurred after refueling. No warning lights were illuminated. The dealer was made aware of the failure, and an appointment was scheduled for a diagnostic test. The dealer had to reschedule the appointment due to a scheduling issue. The vehicle was taken to an independent mechanic, where it was diagnosed with a crack in the top of the fuel pump. The contact was informed that the fuel pump needed to be replaced, and the vehicle was being repaired. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the vehicle needed to be taken to a dealer for a diagnostic test. The repair coverage was denied because the vehicle was not repaired by a dealer. The failure mileage was 179,550.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 MAZDA MX-5
    - Deland, FL

    The contact owns a 2024 Mazda MX-5. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. In addition, the contact stated that the failure had occurred several times. The contact stated that while driving at 60 MPH, the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that several warning lights illuminated. The contact turned the vehicle off and restarted the vehicle. The contact stated that while The contact owns a 2024 Mazda MX-5. The contact stated while driving at an undisclosed speed, an unknown warning light illuminated. The failure had occurred several times. While driving approximately 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, with several unknown warning lights illuminated. The vehicle was turned off and restarted the vehicle. In addition, the warning lights were no longer illuminated. The dealer was made aware of the failure. The contact was informed of an unknown recall; however, the contact was informed that parts were not yet available. The vehicle was towed to the dealer. The contact was informed that there was an unknown recall for an unknown software update. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the dealer. The vehicle was released; however, there was no information if any repairs were performed, and the failure reoccurred. The vehicle was towed back to the dealer. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 14,408. To start the vehicle, the vehicle started. In addition, the contact stated that the warning lights went off. The dealer was made aware of the failure. The contact was informed of an unknown recall repair, however the contact was informed that the parts were not available. The vehicle was towed to the dealer. The contact was informed that there was an unknown recall

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 MAZDA MAZDA3
    - ORANGE, CA

    On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning. In response, I attempted to slow down by applying the brakes; however, the speedometer rapidly increased even as I maintained firm pressure on the brake pedal. Immediately afterward, the vehicle pulled sharply to the left, causing a complete loss of steering control and resulting in a collision with the center median barrier. Despite the force of the impact, the airbags did not deploy, raising additional concerns about potential safety system failures. At no point before the incident were there warning lights, alerts, or indications of mechanical or electronic issues. The vehicle had also undergone its regularly scheduled maintenance at the Tustin Mazda dealership on January 2nd, 2026, just prior to the accident. Given the sudden shaking, unintended acceleration, loss of braking effectiveness, steering failure, and non-deployment of airbags, I believe this incident may involve one or more manufacturer defects affecting critical safety systems. I respectfully request that NHTSA investigate this matter. I also believe the vehicle’s Event Data Recorder (EDR) may contain information relevant to identifying the root cause of these failures.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-5
    - Livingston, NJ

    What component or system failed or malfunctioned, and is it available for inspection upon request? - Smart Brake Support (SBS) & Forward Obstruction Warning system malfunctioned. Front radar sensor malfunctioned. Parking brake malfunctioned. I-activesense system malfunctioned. Emergency lane keep disabled. Dynamic stability control malfunctioned. Traction control system not operating correctly. Anti-lock brake system (ABS) malfunctioned. Brake system not responding. How was your safety or the safety of others put at risk? In total 10 malfunctions led to brake not responding and could not stop the car and resulted into a car accident. Has the problem been reproduced or confirmed by a dealer or independent service center? NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? POLICE report from car accident states brake malfunction. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car was totally fine until all 10 error messages appeared on Jan.17th 2026 12:42-12:43PM and immediately the brake system did not respond and resulted in the car accident. **important** Police report documented that the officer on scene is a witness of the car dashboard shows “brake malfunction”

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-5
    - St louis, MO

    Hello. I started hearing this noise on my car, it was distracting and found it that it only happens when my headlight is turned on. I believe that the headlight leveling motor went out, I have an appointment for next week to have it checked, but the more i reach out to others Mazda drivers, the more I hear this is a common issue. My car is brand new, well taken care of, this seems to happen a lot.

    Source: NHTSA WEB SITE
  • 2022 MAZDA CX-5
    - Sewickley, PA

    Headlight motor created a loud noise while it's on distracting driving and indicating an impending failure .This happened when the vehicle just got out of warranty (38000 miles approximately). Mazda refused to replace the headlight assembly for free. They charged for replacing it.

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90 PLUG-IN HYBRID
    - Hilton Head Island, SC

    Power steering malfunction. Power steering assist may be reduced. When it is safe to do so, restart the vehicle. If the warning indicator remains illuminated after restarting, consult your dealer.

    Source: NHTSA WEB SITE