MAZDA Complaints

In 2024 I was experiencing heavier-than-normal effort required to return wheels from a left turn to centerline, with a “notchy” or sticking feel. I took the vehicle to my Mazda dealer, where they performed the recall of new spring and re-greasing the steering rack. In the fall of 2025, I was again experiencing the same issue, as was confirmed by the dealer. The dealer re-greased the steering rack, and the issue was resolved at that time. However I am now again experiencing the same issue - occasional increased effort with a sticky feel when turning wheels from left back to center.

While driving, my 2018 Mazda CX-5 experienced a sudden and complete loss of engine power without warning. The engine shut down while the vehicle was in motion; however, electrical systems such as the radio, heat, and electronics remained operational. The vehicle lost propulsion, creating a serious safety risk in traffic. The vehicle had recently been serviced at an authorized Mazda dealer for completion of PCM and fuel-system recalls. Shortly after recall service, the engine failure occurred. No warning lights or prior symptoms were present. An independent mechanic suggested possible engine seizure, but a full diagnostic evaluation (including compression testing or internal inspection) has not been completed. The cause of the sudden power loss remains undetermined. This incident represents a potential safety defect involving unexpected engine shutdown and loss of propulsion.

The airbag system failed to deploy during a major accident I was in, where my car rolled multiple times, and the collision that totaled my car. This includes the front airbags, impact sensors, and/or the airbag control module not activating. The vehicle is currently in the possession of the insurance company and can be made available for inspection upon request. During the crash, no airbags deployed, which significantly increased the risk of serious injury or death. The lack of airbag deployment left my partner and me completely unprotected at the moment of impact, including the number of times we rolled, seriously putting our safety at severe risk The vehicle is no longer drivable. The police report notes that the airbags did not deploy. The vehicle is in the process of inspection by my insurance adjusters as part of the total-loss evaluation. The manufacturer has not yet inspected the airbag system, but the vehicle can be made available if Mazda requests an inspection. There were no warning lights, messages, or symptoms indicating an airbag or safety system issue before the crash. The airbag system gave no indication of malfunction before the failure occurred.

Passenger seat heater either had a grounding issue or shorted out, causing to seat to start smoldering and catching fire, destroying the seat. There has been recalls and lawsuits for this specific issue on this model in other years, but not for this model year.

The contact owns a 2010 Mazda CX-9. The contact received notification of NHTSA Campaign Number: 19V782000 (Air Bags). The contact called the dealer and was advised to tow the vehicle to the dealer for the recall repair. The contact stopped driving the vehicle due to the recall. The contact attempted to call the dealer for an alternative mode of transporting the vehicle to the dealer, but the calls were not returned. The manufacturer was contacted, and the contact was referred to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Fuel leaking out of top of tank. Took car to two different shops. They both told me about a recall on the gas tank. They did every test possible and replaced O ring. Even did smoke evap system test. Tank still leaks from the top when full. They said the tank needs replaced. There is a recall for the year make and model but not my VIN?

The contact owns a 2025 Mazda CX-70. The contact stated that while driving at an undisclosed speed, the blind spot monitor beeped and lit up on the mirror. The contact stated that there was no other vehicle nearby. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact stated that the failure was intermittent. The failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed with failed blind spot monitor sensors. The contact was informed that the blind spot monitor sensors needed to be replaced. The vehicle was repaired; however, failure reoccurred. The contact stated that while driving at an undisclosed speed, the blind spot monitor beeped and lit up on the mirror. The contact stated that there was no other vehicle nearby. The blind spot monitor independently activated the service brakes. The contact stated that the blind spot monitor steered the vehicle in the opposite direction. The vehicle was taken to the dealer, where it was diagnosed with a blind spot monitor issue. The contact was informed that the manufacturer was currently working on a software update to fix the failure. In addition, the contact was informed that the failure was not a safety concern. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,500.

2011 Mazda6 A serious safety defect occurred on my vehicle and matches NHTSA Recall 19V-323 / Mazda Recall 2818I (front cross member corrosion due to insufficient coating) despite this recall not being associated with my VIN. Front cross member cracked due to rust, causing loss of steering control, wheel misalignment, and scraping from the front wheel. This is exactly the failure described in the recall (breakage of the cross member and reduced steering control, increasing the risk of a crash). My safety and the safety of others were put at risk. Although my VIN is not currently associated with the recall, all conditions of the recall apply to my vehicle: -2011 Mazda6 within the affected production range -Defect is a manufacturing issue (insufficient paint coating) -Vehicle was registered in Missouri from 2023-2025, which is a listed state The only reason this recall was not associated with my VIN is because the vehicle was not registered in Missouri at the exact time of the 2019 recall campaign. This is an administrative gap, not a safety distinction. It should not be allowed to limit a manufacturer safety defect to specific states. Vehicles move across state lines constantly. A defect that causes loss of steering control does not stop being dangerous when a car crosses a border. Registration records alone did not reflect actual vehicle use or risk. If recalls are state-limited, manufacturers and NHTSA must continue tracking registration changes and associate the recall with the VIN as soon as a vehicle becomes registered in an affected state. Rust is progressive and age-related. Since this recall began in 2019 and it is now 2026, affected vehicles are more likely to experience failure, and many are now registered in different states than they were in 2019. I am requesting that NHTSA associate Recall 19V-323 with my VIN, investigate the adequacy of state-limited recall tracking, and take action to prevent this known safety defect from causing additional crashes.

I am writing regarding a steering safety concern with my 2024 Mazda CX-90 3.3T S Premium Plus. I am experiencing intermittent steering stiffness while driving, which causes the vehicle to wander and sway within its lane and requires constant steering correction. The steering wheel resists smooth input and the vehicle does not track straight. This behavior occurs with Lane Keep Assist fully turned OFF and is independent of any driver assistance features. Behavior creates a safety risk due to a loss of predictable steering control. The dealership attributes this to lane keep assist, but the issue persists independently of any driver assistance features. Behavior occurs at slow and faster rates of speed and sways in either direction.

My rear differential case cracked, anytime the four wheel drive system was engaged the entire drivetrain would lock up. Luckily we were only on side roads so going less than 30 mph if we had been on the highway when this happened we could have been in an accident or lost control. The dealer did confirm the problem and it was fixed under an extended warranty. There was no warning just all of a sudden a loud bang and all the wheels locked up. I have a copy of the video inspection done at the dealer if there's anyway to send that. I can get a copy of the repair invoice if needed