MAZDA Complaints

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING, THE DRIVER'S SEAT MOVED AND SHOOK. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW SEAT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.

TL* THE CONTACT OWNED A 2012 MAZDA CX-7. WHILE ADJUSTING THE HEAT AND DRIVING 20 MPH, THE VEHICLE VEERED INADVERTENTLY AND CRASHED INTO A CONCRETE WALL. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK, NECK, AND CHEST AREA. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE DEALER STATED THAT THE SUSPENSION SYSTEM WAS DAMAGED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED, BUT WOULD NOT SEND A REPRESENTATIVE TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 50,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE BRAKING NORMALLY FOR A STOP SIGN, THE BRAKES BECAME HARD TO PRESS AND DID NOT STOP THE CAR AS NORMAL. HISSING FROM THE PEDAL AREA WAS HEARD AND THE CAR FINALLY STOPPED HALFWAY THROUGH AN INTERSECTION AFTER NEARLY STANDING ON THE BRAKES.

INTERSTATE DRIVING, ENGINE LOST POWER. 92,000 MILES. ALL MAINTENANCE RECORDS AVAILABLE. MANY REPAIRS FOR LOW MILEAGE. CODES REVEALED 4 COIL PACKS OUT. REPLACED ALL 6. CAR STILL DOES NOT HAVE COMPRESSION. DEAD. SHAME ON YOU MAZDA!!!! *TR

I PURCHASED THE CAR WITH 7,000 MILES AND SINCE THE BEGINNING THERE HAS BEEN A HUMMING NOISE EVERY TIME I TURN THE STEERING WHEEL TO EITHER SIDE. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS A PIECE OF PLASTIC STUCK TO THE CONTROL ARM. THE CAR CONTINUED MAKING THE NOISE ONLY AUDIBLE ON A QUIET NIGHT AND NOW THE CAR HAS 30,000 AND HUMMING IS MORE PRONOUNCED DAY AND NIGHT WITH ONLY SLIGHT TURN ANGLE. THE OTHER ISSUE IS THE DRIVERS SEAT HAS A LITTLE PLAY, FELT DURING TURNS. AND THE LAST ISSUE IS THE USB JUST STOPPED WORKING

THE SUNROOF ON MY 2012 MAZDA CX-9 SPONTANEOUSLY EXPLODED AS IT WAS JUST SITTING IN THE DRIVEWAY. NO ONE WAS NEAR THE CAR OR DRIVING IT. THERE WAS A LOUD "BOOM"'AND THE SUNROOF LOOKS LIKE IT EXPLODED OUTWARDS. *TR

I HAVE A 2007 MAZDA CX7 I'VE SEEN ALOT OF RECALLS BUT ONE COMPLAINT I AM CONSTANTLY SEEING IS THE TURBO FAILURE AND LEAKING AN INDECENT AMOUNT OF OIL CAUSING AN ENVIRONMENTAL HAZARD. I AM IN A SITUATION NOW WHERE MY TURBO IS LEAKING ALOT OF OIL AND ALOT OF CX7 OWNER ARE GETTING GOOD THEIR TURBOS REPLACED MORE THAN THREE TIMES. I VERY LOOKED INTO TEARS PROBLEM AND APPARENTLY MAZDA HAS CAME UP WITH A SOLUTION THAT HAS REROUTED THE AIR PRESSURE TO THE TURBO BY SUPPLYING A VENTILATION KIT THAT COSTS $2,226 JUST FOR PARTS THAT'S INCLUDING THE TURBO AND $826 FOR LABOR..I FEEL THAT IF THEY HAVE IDENTIFIED THE PROBLEM THEY SHOULD TELL CONSUMERS ABOUT IT IF YOUR DRIVING ON THE FREEWAY AND ALL OF A SUDDEN THE CAR LOOSES POWER IT COULD CAUSE AN ACCIDENT...AND I HAVE ALSO READ THAT THE TURBO IS A VERY POOR DESIGN. *TR

WE RECEIVED A SAFETY RECALL LETTER 0N JULY 2016 .IT SAYS THAT CONTINUED EXPOSURE TO HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE PASSENGER FRONTAL AIR BAG INFLATOR HOUSING TO RUPTURE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE FRONTAL AIR BAG .METAL FRAGMENTS MAY STRIKE THE OCCUPANTS THE VEHICLE..WE CALL SEVERAL DEALERS TO FIX THE BPROBLEM , BUT THEY SAID THAT THE PARTS WERE NOT READY AND THEY WERE GOING TO CALL US BACK..SOMEBODY TOLD US THAT THEAY WERE GOING TO GIVE US A RENTAL CAR WHILE THIS PROBLEM WAS FIXED. THEN ON OCTOBER /2016 WE RECEIVED ANOTHER SAFETY RECALL LETTER SAYING THAT IT IS POSSIBLE THAT WATER MAY ENTER THE FRONT SUSPENSION LOWER ARM BALL JOINT FITTING DURING DRIVING. WE HAVE CALLED THE DEALERS AND THEY SAID THAT THE DON'T HAVE THE PARTS READY.THIS IS OUR MAIN FAMILY VEHICLE AND WE DON'T HAVE ANY OTHER MEANS OF TRANSPORTATION.

I WANT TO IMPLORE YOU TO MAKE MAZDA RECALL THIS MAKE/MODEL, WITH THEM KNOWING THEY HAVE A FAULTY VVT/TIMING CHAIN ISSUE, THAT HAS AFFECTED HUNDREDS,IF NOT THOUSANDS OF CAR OWNERS, PUTTING THEIR SAFETY AT RISK. I HAVE NOT MYSELF, HAD THE ISSUES YET, THAT ARE WELL DOCUMENTED,BUT UNFORTUNATELY I DID PURCHASE THIS CAR, AND IT IS UNBELIEVABLE THAT MAZDA WILL NOT FIX THIS PROBLEM.