MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 MAZDA CX-5
    - ETNA GREEN, IN

    MAZDA CX 5 2013, HAS INTERMITTENT LOSS OF POWER. MOST NOTICEABLE WHEN TRYING TO CROSS THE HIGHWAY &/OR MERGE INTO TRAFFIC.(SCARY) TOOK IT IN FOR MAZDA RECALL 8915K PCM, THIS DID NOT FIX THE ISSUE. MAZDA SERVICE TECH HAD SAME ISSUE. (NOTE I TOOK IT TO A LOCAL ASE CERTIFIED SHOP WHERE IT DID THE SAME THING PRIOR TO TAKING TO MAZDA--WHICH IS WHY I TOOK IT TO THE DEALER). SO NO SOLUTION AND NOT SAFE TO DRIVE.

    Source: NHTSA WEB SITE
  • 2007 MAZDA CX-7
    - LANCASTER, CA

    TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MAZDA CX-9
    - SAN JOSE, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MAZDA CX-9
    - LINCOLN, NE

    TAKATA RECALL -- I HAVE CHECKED TO HAVE THE NEW AIR BAG ON MY PASSENGER SIDE AND WAS TOLD THAT THERE IS NO REPLACEMENT AVAILABLE. AND THEY DID NOT KNOW WHEN A REPLACEMENT WOULD BE AVAILABLE. SO I AM DRIVING A LETHAL WEAPON WITH NO RECOURSE. IN THE MEANTIME, OUR GOVERNMENT HAS REQUIRED VW TO BUY BACK VEHICLES. WHY IS THE GOVERNMENT NOT MAKING SIMILAR REQUIREMENTS ON CARS THAT ARE KILLING PEOPLE??? *TR

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - SUMMERVILLE, SC

    TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING 35 MPH, THE FRONT WHEELS SEIZED. THE VEHICLE SKIDDED AND CAME TO A COMPLETE STOP WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED FOR THE LOWER CONTROL ARMS ONE DAY PRIOR TO THE FAILURE. THE VEHICLE HAD AN EXTENDED WARRANTY FOR THE TRANSFER CASE, BUT IT EXPIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MAZDA TRIBUTE
    - KNOXVILLE, TN

    MY ACCELERATOR HAS STUCK ON MANY OCCASIONS IN THIS VEHICLE WHILE DRIVING, ESPECIALLY WHEN COLD. THIS HAS HAPPENED AT VARIOUS TIMES ON CITY STREETS AND HIGHWAYS. I HAVE NEVER HAD AN ACCIDENT, BUT IT DOES CAUSE PROBLEMS AND COULD EASILY CAUSE AN ACCIDENT. MY VEHICLE IS TEN YEARS OLD, BUT THE MILEAGE IS ONLY 75,500. *TR

    Source: NHTSA WEB SITE
  • 2013 MAZDA CX-5
    - POWAY, CA

    FOR THE PAST 5 MONTHS MY CAR WILL APPEAR TO HAVE SHUT DOWN WHILE DRIVING. I WAS DRIVING ON CITY STREETS GOING ABOUT 15 - 45 MPH. I WORK FROM HOME OR GO TO THE OFFICE TWICE A WEEK. I DRIVE MY KIDS TO SCHOOL DURING THE WEEK. I DON'T DO MUCH COMMUTING. ALL ELECTRICAL COMPONENTS SHUT DOWN THEN REBOOT WITHIN SECONDS, AND THE CAR MAKES BEEPING SOUNDS LIKE I JUST STARTED THE CAR. THE CAR WILL NOT STOP OR SLOW DOWN, BUT IF I COME TO A COMPLETE STOP AT A LIGHT, THE CAR WILL BE VERY SLOW TO ACCELERATE BUT I CAN GET IT BACK UP TO THE SPEED LIMIT AFTER A VERY SLOW START. I HAVE CALLED AAA ON ONE OCCASION AND TOOK IT TO A SHOP ON ANOTHER OCCASION. THEY BOTH SAY IT IS BATTERY RELATED DUE TO THE WRONG BATTER BEING INSTALLED BUT IT IS THE BATTERY SIZE IN THE SYSTEM OF AN ORIELYS AUTO PARTS STORE. EVERY TIME I REPLACE THE BATTERY AND THE ISSUE APPEARS TO GO AWAY FOR A COUPLE WEEKS TO A MONTH. THE LAST BATTERY REPLACEMENT I PURCHASED A STRONGER BATTER THAN IN THEIR SYSTEM AS PER THE ADVISEMENT FROM THE AUTO SHOP. IT SEEMED TO FIX IT AGAIN BUT AFTER A MONTH THE CAR DID THE SAME THING. *TR

    Source: NHTSA WEB SITE
  • 2007 MAZDA CX-7
    - RUSTBURG, VA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MAZDA CX-7
    - AUSTIN, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MAZDA MX-5
    - AZLE, TX

    WE BROUGHT THE MX-5 INTO THE DEALER FOR THE 5K OIL CHANGE AND CHECKUP WITH A COMPLAINT THAT THE INNER LINER COMES UNSNAPPED AND PARTIALLY BLOCKS VISIBILITY OF THE REAR WINDOW WHEN YOU PUT THE TOP DOWN AND LATER PUT IT UP. MAZDA SERVICE DID NOT MAKE NOTE OF THIS IN THE SERVICE AND DIDN'T FIX IT. I ASKED THE SERVICE ADVISOR ABOUT IT WHO THEN BROUGHT THE CAR BACK IN AND A TECH "FIXED" IT IN A FEW MINUTES. WHEN I GOT HOME'.SAME THING. ONCE YOU PUT THE TOP DOWN AND THEN LATER PUT IT UP THE INNER LINER UNSNAPS AND HANGS DOWN PARTIALLY BLOCKING YOUR REAR VIEW. I JUST BOOKED THE 10K OIL CHANGE AND RECEIVED NOTICE (EMAIL) BACK FROM MAZDA NOTING THE OIL CHANGE BUT NOT THE REAR WINDOW ISSUE, ONLY A NOTE SAYING CHECK SERVICE OTHER. THIS IS NOT AN UNCOMMON ISSUE. I HAVE FOUND SITES ON THE WEB INDICATING OTHERS HAVE THE SAME ISSUE. IT SEEMS THERE MAY BE A TSB # 001166 (NOT SURE IF IT'S USA OR UK) RELATED TO THIS ISSUE WITH PARTS REPLACED : N247-R1-280 PROTECTOR-TOP, LH 1 LH AND N247-R1-230 PROTECTOR-TOP, RH 1 RH. IF THERE IS A TSB FOR THIS WHY ISN'T IT LISTED ON ANY FORMAL MAZDA SITES AND WHY IS THE MAZDA DEALER IGNORING IT? I EMAILED THE MAZDA DEALER BACK TO ASK THAT MY SPECIFIC COMPLAINT BE ADDED TO THE SERVICE NOTES. I DON'T WANT TO PAY FOR A NEW ROOF WHEN THE WARRANTY RUNS OUT AT 36K MILES !!!!

    Source: NHTSA WEB SITE