MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA B2300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY VEHICLE HAS TWO UNRESOLVED RECALLS. THE FIRST DATES BACK TO JULY 2015 RELATED TO THE FRONT SUSPENSION BALL JOINT FITTING. THIS HAS BEEN BROUGHT TO THE ATTENTION OF SOUTH BAY MAZDA ON MULTIPLE OCCASIONS AND THE ISSUE HAS NOT BEEN RESOLVED NOR HAVE I EVER RECEIVED A RESPONSE FROM THEM. A SECOND RECALL WAS ISSUED FOR MAZDA CX-9S RELATED TO THE PASSENGER SIDE AIRBAG IN MAY 2016. DUE TO THE POOR CUSTOMER SERVICE AT SOUTH BAY MAZDA I'VE TAKEN MY BUSINESS TO CULVER CITY MAZDA. CULVER CITY MAZDA GAVE ME A RENTAL VEHICLE ON AUG 8TH 2016 WHILE MAZDA NA ORDERS AND DELIVERS PARTS. I'VE HAD THE RENTAL VEHICLE FOR NEARLY THREE MONTHS WITH NO RESOLUTION IN SIGHT. IT'S VERY STRESSFUL TO DRIVE A RENTAL VEHICLE WHICH I WILL BE LIABLE FOR IF ANYTHING HAPPENS TO IT WHILE IN MY POSSESSION. IT'S ALSO VERY DISTURBING THAT THESE RECALLS ARE TAKING SO LONG TO REMEDY. I'M EXTREMELY DISAPPOINTED WITH MAZDA AT THIS POINT. WE'RE GROWING MORE CONCERNED WITH WHAT THE OUTCOME OF THESE RECALLS WILL BE AND FOR THE SAFETY OF OUR FAMILY IN OUR CAR WHEN IT'S RETURNED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V869000 (AIR BAGS) AND 16V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

SUN VISOR DOES NOT STAY IN PLACE. THE VISOR'S LEVEL IS AT MY FOREHEAD, WHICH IS VERY DANGEROUS FOR VISIBILITY AND TO MY HEAD WITH ANY SUDDEN IMPACT. I HAVE NEVER HAD THIS PROBLEM WITH ANY VEHICLE I HAVE OWNED. THIS IS MY FIRST MAZDA. I HAVE OWNED SEVERAL CHRYSLER TOWN & COUNTRY MINI VANS WITH NO PROBLEMS. THE REPLACEMENT PART IS $189.00 AND ANOTHER $100.00 TO INSTALL A NEW SUN VISOR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE CONTROL ARMS MADE AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 6/26/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

THERE IS NO WAY TO ADJUSTMENT THE ALIGNMENT OF THE REAR WHEELS ON THIS YEAR MAZDA MPV, THUS THE TIRES WARE OUT EARLY BECAUSE THEY ARE NOT IN ALIGNMENT. TIRE FAILURE OCCURRED WHILE DRIVING ON HIGHWAY MAZDA DEALER SAYS NO ADJUSTMENT CAN BE DONE AS MAZDA DID NOT PROVIDE A WAY TO CORRECT THIS ALIGNMENT PROBLEM SO EARLY TIRE FAILURE CAN RESULT. MAZDA DEALER WORK SHEET FOR ALIGNMENT STATES THAT THE REAR WHEELS ARE OUT OF FACTORY SPECIFICATION AND IF NOT CORRECTED CAN LEAD TO EXCESSIVE TIRE WEAR, HANDLING AND SAFETY ISSUES. MAZDA BY THERE OWN ADMISSION DID NOT PROVIDED ANY WAY TO CORRECT THIS SAFETY ISSUE. I'M DRIVING A VEHICLE WITH TIRE SAFETY ISSUES DUE TO LACK OF ABILITY TO ALIGN THE REAR WHEELS TO MAZDAS OWN SPECIFICATIONS. *TR

THERE WAS FIRST A WHINING SOUND FROM THE TRANSMISSION ESPECIALLY DURING COASTING. IT PROGRESSIVELY GOT WORSE MAKING A METALLIC CLUNKING SOUND. DEALER SAYS IT IS A BAD TRANSFER CASE (PTU) WHICH IS NOT COVERED BY SSP92. OTHERWISE THIS REPAIR WOULD HAVE BEEN COMPLETED BY MAZDA. REPAIR ESTIMATE IS $1315.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.