MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 MAZDA CX-9- WALNUT CREEK, CA
AS I WAS DRIVING MY CAR ON A CITY STREET, I LOST ALL STEERING AND BRAKING ABILITY. THE FIRST TIME IT HAPPENED - MAZADA THOUGHT IT WAS A SUCTION FROM THE BRAKE AND A TUBE THAT WAS BROKEN. HOWEVER IT JUST HAPPENED AGAIN AS I WAS REVERSING IN A PARKING LOT. THE CAR IS NOW WITH MAZADA BEING LOOKED AT...
Source: NHTSA WEB SITE -
2007 MAZDA MAZDA6- JOHNSTOWN, PA
ALL OF A SUDDEN MY COOLING FAN MODULE CONTINUES TO RUN AFTER CAR HAS BEEN TURNED OFF (CAN LAST ANYWHERE FROM 5-10 MINUTES). BASED OFF OF THE REVIEWS I'M CONFUSED AS TO WHY THERE WASN'T A RECALL FOR THIS ISSUE? CALLED LOCAL MAZDA DEALERSHIP AND THEY TOLD ME IT WOULD BE $90 FOR THEM TO JUST LOOK AT IT.
Source: NHTSA WEB SITE -
2006 MAZDA MAZDA6- OAK RIDGE, TN
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MAZDA CX-9- ST. CHARLES, IL
TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MAZDA TRIBUTE- PATERSON, NJ
TAKATA RECALL , THE CAR JUST STOP, WONT TAKE FORWARD, THE TRUCK MOVE REVERSE BUT FAILED TO MOVE FORWARD IS STAR WITH NO PROBLEM BUT THE DRIVE DONT WORK AT ALL
Source: NHTSA WEB SITE -
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2004 MAZDA TRIBUTE- WOOSTER, OH
MY 2004 MAZDA TRIBUTE HAS LESS THAN 100,000 MILES AND THIS PAST WEEK WHILE LEAVING A LOCAL MALL THERE SEEMED TO BE MORE ROAD NOISE THAN USUAL COMING FROM THE REAR. A VISUAL INSPECTION OF THE REAR PASSENGER SIDE WHEEL WELL REVEALED THAT THE TOP OF THE STRUT, ALONG WITH A PORTION OF THE METAL MOUNT WAS BROKEN AWAY FROM THE BODY. THE MOUNT HAD COMPLETELY RUSTED AWAY FROM THE WHEEL WELL EXPOSING THE INTERIOR OF THE CARGO AREA. MOST OF MY DRIVING IS DONE EITHER IN TOWN OR HIGHWAY. IT IS VERY DISAPPOINTING THAT MAZDA (AND FORD) HAS FAILED TO TAKE RESPONSIBILITY FOR ITS POOR ENGINEERING. I HOPE IT DOESN'T TAKE A FATALITY OR INJURY FOR EITHER THE MANUFACTURER OR THE GOVERNMENT TO ADDRESS THIS ISSUE.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- NEW ROCHELLE, NY
I HAVE TWO REMOTES FOR THE CAR. THEY BOTH WORK JUST FINE UNTIL LAST WEEK. ONE KEY WOULDN'T START THE CAR THE SECURITY LOCK SYMBOL SHOW UP. THE DASHBOARD LIGHT UP THE RADIO TURN ON THE AIR CONDITIONER AS WELL. BUT IT WOULD NOT START THE CAR. I WOULD HAVE INSERT THE OTHER KEY TO TURN ON THE CAR. THEN A FEW DAYS LATER THE OTHER KEY WOULDN'T WORK. IT'S DOES THE AS THE OTHER KEY. I HAVE TO CARRY BOTH SETS JUST IN CASE ONE WOULD WORK.
Source: NHTSA WEB SITE -
2011 MAZDA CX-7- LILBURN, GA
WE RECEIVED THE JULY 2016 RECALL NOTICE FROM MAZDA FOR OUR VEHICLE. IT STATES: "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." IN REVIEWING THE RECALL INFORMATION ON YOUR WEBSITE, IT SAYS THAT THE PROPELLANT (AMMONIUM NITRATE) CAN BECOME UNSTABLE AND CAUSE A POSSIBLE RUPTURE. HOW CAN THIS OCCUR ONLY ON THE PASSENGER SIDE AND NOT ALSO THE DRIVER SIDE OF THE SAME VEHICLE? SHOULDN'T THE CAR BE PARKED AND NOT DRIVEN UNTIL THE REPAIR IS COMPLETE?
Source: NHTSA WEB SITE -
2010 MAZDA CX-9- SAN MATEO, CA
2010-11 CX-9 BRAKE BOOSTER FAILURE. RAPID ONSET FROM FIRST SYMPTOMS TO COMPLETE FAILURE BRAKING OCCURRED WITHIN 45 MINUTES OF DRIVING ON HEAVY INTERSTATE CONGESTED TRAFFIC DURING RUSH HOUR. BREAKING FAILURE IS MOST SIGNIFICANT IF BREAKING IS FIRST APPLIED LIGHTLY AS A CAUTIONARY MEASURE. APPLYING LIGHT BREAKS RESULTS IN BREAKING SYSTEM PRESSURE TO RAPIDLY DROP DISABLING ASSISTED BREAKING WITHIN A FEW SECONDS. BREAKING A HEAVY VEHICLE WITH FAIL POWER ASSIST ALMOST ALWAYS RESULTED IN EITHER INSUFFICIENT BRAKING, OR WHEEL LOCKUP. (NOTE, ABS FAILS). THE ASSIST BRAKING THEN RETURNS IF BRAKE IS RELEASE FOR MORE THAN 10 SECONDS PROVIDING THE BRAKE IS NOT APPLIED. THIS IS A SIGNIFICANT SAFETY HAZARD THAT MAY EASILY RESULT IN THE DESTRUCTION OF PROPERTY AND DEATH. THE DEFECT SEEMS TO HAVE BEEN GLOSSED OVER BY THE NHTSA IN APRIL 2014 WHEN THE NHTSA INVESTIGATION INTO THIS FAILURE WAS CLOSED. IT APPEARS THAT THE INVESTIGATION WAS CLOSED WHEN MAZDA ELECTED TO USE STANDARD US MAIL TO INFORM AFFECTED MAZDA OWNERS THAT IT WAS 'EXTENDING ITS SERVICE WARRANTY' BY GIVING CUSTOMERS 1 YEAR FROM NOTICE TO HAVE THE DEFECTIVE PART REPLACED. IF THE MAZDA OWNER DID NOT RECEIVE OR ACT UPON THE 'EXTENDED WARRANTY' WITHIN THE FOLLOWING 12 MONTHS AND THE BRAKE BOOSTER FAILED, THE CUSTOMER WOULD BE RESPONSIBLE FOR OVER $1000 IN REPAIR COSTS, SERIOUS PROPERTY DESTRUCTION OR EVEN DEATH. IT IS SHAMEFUL THAT THE NHTSA CLOSED IT'S INVESTIGATION SO QUICKLY ON ACCOUNT OF SUCH REMEDIAL ACTION BY MAZDA CORPORATION.
Source: NHTSA WEB SITE -
2007 MAZDA CX-7- BESSEMER, AL
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE THE VEHICLE WAS PARKED, A HOSE FAILED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 145,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE