MAZDA Complaints

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 40-45 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE BECAME DIFFICULT TO OPERATE SAFELY. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING PUMP WAS REPLACED AT 98,000 MILES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT STATED THAT THE PLASTIC GUARD AROUND THE TIRE FRACTURED AND DETACHED ON THE FRONT DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE BRAKE LINE WAS CUT BY THE PLASTIC AND CAUSED THE DRIVER TO CRASH INTO A ROCK WALL. THE BRAKE CALIPER AND DRIVER DOOR WERE DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

I PURCHASED NEW TIRES AND HAD INSTALLED AT COSTCO ON AUGUST 1ST 2016. I WENT TO HAVE THE TIRES RETORQUED AT COSTCO ON AUGUST 12TH. ON SEPT 1ST I WAS DRIVING NORTHBOUND ON A CITY PARKWAY STREET SO MOSTLY STRAIGHT ROADWAY WITH SOME GENTLE CURVES AT APPROX. 50-55 MILES PER HOUR, WHEN SUDDENLY MY STEERING WHEEL STARTED TO SHAKE, THEN WEAVING LEFT TO RIGHT, I TRIED TO REGAIN CONTROL BY STEERING STRAIGHT AND APPLY BRAKES TO SLOW DOWN BUT THAT JUST MADE IT WORSE AND THE CAR BEGAN SPINNING OUT OF CONTROL ACROSS THE ROADWAY UNTIL IT FINALLY LANDED TO A STOP ON THE BANK OFF THE SIDE OF THE ROAD. SEVERAL PEOPLE STOPPED AT THE SCENE TO MAKE SURE I WAS OK. A COUPLE THAT LIVED NEAR BY SAID THEY HEARD A LOUD BOOM...A POLICE OFFICER ALSO CAME AND STAYED WITH ME WHILE I WAITED FOR THE TOW TRUCK. THE DRIVER HAD SAID THAT HE BELIEVED THE FRONT TIRE MAY HAVE BLOWN, IT IS CURRENTLY FLAT AND MY VEHICLE IS NO LONGER DRIVEABLE.

THE CLUTCH PEDAL (ALREADY A KNOWN PROBLEM BY MAZDA, BUT NO RECALL HAS YET BEEN ANNOUNCED) CRACKED WHILE I WAS DRIVING LAST YEAR. I WAS ON HWY 13 IN MINNESOTA AND BARELY GOT CONTROL OF MY SPEED (WAS BARELY ABLE TO MAINTAIN USE OF THE CLUTCH) IT SAT UNTIL I COULD GET IT REPAIRED, THE SAME PEDAL IS NOW CRAKING IN ANOTHER SPOT, WORKING ON GETTING IT REPAIRED BEFORE IT BREAKS AGAIN, THIS TIME WILL REINFORCE IT.

WHILE TRAVELING ON THE TURNPIKE AT 70 MPH AT NIGHT MY ENTIRE DASH BOARD, INCLUDING SPEEDOMETER, WARNING LIGHTS AND TEMPERATURE CONTROLS AND HEAD LIGHTS AND BACK LIGHTS WENT BLANK AND DARK. PULLED OFF ROAD AND SHUT ENGINE OFF. WAS GOING TO CALL ROAD SERVICE, BUT TURNED ENGINE ON AND EVERYTHING CAME ON. DROVE ANOTHER 15 MINUTES AND THE ENTIRE DASHBOARD AND HEAD LIGHTS WENT OUT. PULLED OFF ROAD AND SHUT OFF ENGINE AND TURNED IT ON AGAIN AND ALL WAS WORKING AGAIN. GOT HOME SAFELY WITHOUT MORE PROBLEMS. SAME PROBLEMS WITH DASHBOARD DURING DAYLIGHT THEREAFTER. TOOK CAR TO DEALER ASAP WHERE ALL MY SERVICE HAS BEEN DONE SINCE CAR BOUGHT NEW. DEALER HAD CAR 4 DAYS AND COULD NOT DUPLICATE PROBLEM UNTIL THE THIRD DAY WHEN ONE OF THE MASTER TECHNICIANS DROVE THE CAR 30 MILES TO HIS HOME. THIS TIME I WAS TOLD THE ENTIRE DASHBOARD WENT BLACK AT NIGHT. WAS TOLD BY DEALER THAT THEY THINK THEY FIXED THE PROBLEM BY SOME COMPUTER ADJUSTMENT TO A SENSOR. REALLY GOT NO DETAILS OF WHAT WAS WRONG AND WILL IT HAPPEN AGAIN. ALL OF THESE PROBLEMS STARTED A FEW DAYS AFTER DEALER HAD CAR FOR THE FRONT LOWER CONTROL ARMS SAFETY RECALL 851G AND OTHER ROUTINE SERVICE SUCH AS OIL CHANGE, WHEEL ALIGNMENT, MULTI POINT INSPECTION AND BATTERY REPLACEMENT TO NEW BATTERY. ALSO TIRE ROTATION. OVERALL A VERY DANGEROUS SITUATION THAT COULD HAVE CAUSED AN ACCIDENT WITH SERIOUS INJURIES OR DEATH.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA SPEED6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 16V354000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

FUELING CAR AND PUMP AUTO-SHUTOFF DID NOT WORK CAUSING GASOLINE TO OVERFLOW THE TANK AND SPILL ON THE GROUND. WAS NOT HOLDING THE HANDLE OR ATTEMPTING TO TOP-OFF THE TANK. EXPERIENCED SAME ISSUE ONE WEEK LATER WITH 2016 MAZDA6 AT A DIFFERENT LOCATION.

GAS OVERFLOW FROM TANK DUE TO PUMP AUTO-SHUTOFF NOT ACTIVATING. FUELING VEHICLE, SET GAS NOZZLE TO AUTOMATIC, WAS NOT HOLDING THE HANDLE OR TRYING TO TOP OFF. WAS WATCHING THE PUMP CLOSELY BECAUSE OF SIMILAR ISSUE WITH A 2016 MAZDA3 AT A DIFFERENT . BEFORE I COULD STOP THE FILL, GAS OVERFILLED THE TANK AND SPILLED ONTO THE GROUND.

TL* THE CONTACT OWNS A 2006 MAZDA 6. WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH WOULD SHIFT AUTOMATICALLY INTO NEUTRAL AND THE ENGINE REVVED. AFTER A FEW SECONDS, THE GEAR WOULD FORCEFULLY SHIFT INTO ANY GEAR WITHOUT WARNING. THE FAILURE OCCURRED MORE OFTEN WHILE ON INCLINES OR WHEN THE VEHICLE WAS IN FOURTH, FIFTH, OR SIXTH GEAR. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS STILL UNDER WARRANTY AT THE TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.