MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 MAZDA MAZDA6- LAKESIDE, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MAZDA MAZDA3- SPRING GROVE, PA
PURCHASE 4 CONTINENTAL EXTREME CONTACT TIRES (PK15-46-1960: 205/55R-16) ON 1/12/2015 . ON SATURDAY 8/6/2016 AROUND 5 PM THE 2 TIRES ON THE PASSENGER BLEW OUT AT THE SIDE WALL AT THE SAME TIME. LUCKY MY DAUGHTER WAS JUST PULLING INTO A PARKING LOT (WITNESS SAY SHE DIDN'T HIT ANYTHING). NO WARNING LIGHTS CAME ON INDICATING A PROBLEM. HAD TO GO TO FIRESTONE FOR REPLACEMENT TIRES. REPLACED THE ONES ON DRIVER SIDE FOR I DIDN'T TRUST THEM. FILE A WARRANTY ISSUE AND EVEN CALL CONTINENTAL THEY TO BAD ABOUT THE OTHER 2 TIRES. I BELIEVE THESE TIRES HAVE A DEFECT FOR THEY HAVE PLENTY OF LIFE LEFT ON THEM
Source: NHTSA WEB SITE -
2011 MAZDA CX-9- CALDWELL, ID
FRONT LOWER CONTROL ARMS SAFETY RECALL 8515G / NHTSA CAMPAIGN NO. 15V-451 :: JULY 19 2016 WENT TO TEAM MAZDA SUBARU (6218 CLEVELAND BLVD. NAMPA ID) FOR RECALL REPLACEMENTS AND WAS TOLD IT WOULD TAKE 2 WEEKS FOR PARTS TO BE ORDERED & DELIVERED. AUGUST 8TH, I CALLED TEAM MAZDA AFTER NOT RECEIVING ANY CALL/ NOTIFICATION AND WAS TOLD I WOULD RECEIVE A CALL BACK. STILL NO CALL BACK (AUGUST 9TH; THREE WEEKS LATER).
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- CAPE CORAL, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MAZDA CX-7- MORRISTOWN, NJ
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 MAZDA CX-9- BALTIMORE, MD
TAKATA RECALL: GOT LETTER STATING NO ONE SHOULD RIDE IN FRONT PASSENGER SEAT UNTIL REPAIR DONE. YET REPAIR MAY NOT BE DONE FOR 10-15 YEARS!!!!!!! I CALLED RUSSELL MAZDA IN CATONSVILLE, MD & THEY CONCURRED. THIS IS RIDICULOUS: I HAVE FIVE PEOPLE NEEDING TO BE IN THE CAR: HOW CAN WE NOT USE THE FRONT SEAT FOR 10-15 YEARS?
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- ST. LOUIS, MO
AN INTERIOR PANEL (CONSOLE COVER) ADJACENT TO GAS PEDAL HAS COME OFF WHILE THE CAR WAS ON THE ROAD, ONCE TO MY WIFE AND ONCE TO ME. IT INTERFERED WITH THE DRIVER'S ABILITY TO LIFT THE FOOT OFF OF THE GAS PEDAL. I COMPLAINED TO THE DEALER THAT IT APPEARS THAT THE PANEL WAS DESIGNED TO HAVE 3 SPRING CLIPS TO RETAIN IT, BUT THE PANEL ONLY HAD ONE. (MY MAZDA CX5 HAS SEVERAL CLIPS ON A SIMILAR PART). THE DEALER SIMPLY SNAPPED IT BACK IN PLACE AFTER THE FIRST OCCURRENCE. AFTER THE SECOND OCCURRENCE I SUGGESTED THAT IT WAS MISSING A RETAINING CLIP. THE DEALER ORDERED AND INSTALLED A NEW PANEL. IT CAME OFF WHILE I WAS ON THE HIGHWAY, ONCE AGAIN INTERFERING WITH MY ABILITY TO LIFT MY FOOT FROM THE ACCELERATOR PEDAL. I OBSERVED THAT THE NEW PANEL HAS ONLY ONE RETAINING CLIP, JUST LIKE THE ORIGINAL. I CONSIDER THIS TO BE A SERIOUS DESIGN FLAW POSING A SIGNIFICANT HAZARD, ESPECIALLY TO AN INEXPERIENCED DRIVER.
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- NEWTOWN, CT
SUBFRAME RUSTED STRIGHT THRU ON THE RIGHT SUPPORT POINT. LEFT SUPPORT POINT HAD NO RUST AT ALL.. APPROX 96000 MILES ON THE CAR, AND THIS RUST WAS FOUND BY MY MECHANIC AFTER REPLACING THE NEUTRAL SAFETY SWITCH..THE RUST IS HARD TO DETECT BECAUSE THE PLASTIC COVERS , THAT COVER THE SUBFRAME.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA6- MATARIE, LA
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MAZDA MAZDA6- HARLINGEN, TX
THE PRESSURE OR HEAT COMING FROM MUFFLER BURNT BACK PART OF VEHICULAR I AM PAYING 1400.00 IN WIRE REPAIRS. AIR BAGS RECALL, SCARS ME DON'T HAVE ANOTHER CAR.THE PASSENGER DOOR AIR NOISE ESCAPING,MELTING DASH BOARD, ALARM SYSTEM GOES OF EVERYDAY UP TO 3TO 4 TIMES. TIRE PRESSURE, AND ENGINE LIGHT ON.
Source: NHTSA WEB SITE