MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2005 MAZDA RX-8- COLUMBUS, OH
I'VE RECEIVED SEVERAL NOTICES THAT MY AIRBAGS NEED FIXED, AND MOST RECENTLY THAT I SHOULDN'T HAVE PASSENGERS IN THE FRONT, BUT EVERY NOTICE STATES PARTS ARE NOT AVAILABLE AT THIS TIME.
Source: NHTSA WEB SITE -
2005 MAZDA MAZDA6- CUDAHY, WI
TAKATA RECALL THE LACK OF INFORMATION ABOUT GETTING THIS REPAIRED ("NO PARTS ARE AVAILABLE" IS THE ONLY INFO I HAVE) IS UNACCEPTABLE. ON TOP OF THAT, I JUST SAT ON HOLD FOR ALMOST A HALF HOUR WAITING FOR MY CALL TO BE ANSWERED, AND THE REP PICKED UP, ACTED LIKE SHE COULDN'T HEAR ME ON THE PHONE AND HUNG UP ON ME. I HAVE A LETTER SAYING I SHOULDN'T LET PEOPLE RIDE IN THE FRONT SEAT OF MY CAR BECAUSE ITS UNSAFE, BUT THEN MAZDA'S SITE SAYS OH ITS SAFE ENOUGH, NEVER MIND MY DRIVER'S AIRBAG WHERE I SIT TO DRIVE THE [XXX] CAR IS AFFECTED TOO. MAZDA HAS TO GET ITS ACT TOGETHER AND GET THESE THINGS FIXED IMMEDIATELY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2008 MAZDA CX-7- NORTH HAVEN, CT
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MAZDA CX-9- JAY, FL
BREAKS SLOWLY STRTED TO GET HARFER TO PRESS , HERE AND THERE AND LAST FRIDAY WENT TO TAKE NY KIDS TO THE STORE AND A COUPLE NEIGHBORHOOD KIDS TAGED ALONG WHEN I GOT TO THE INTERSECTION MY BREAK PEDAL WOULD NOT PRESS DOWN SO THANKFULLY NO CARS WERE COMING AS I SLOW ROLLED THROUGH THE STOP SIGN ON A VERY BUSY FAST SPEED HIGWAY . CALLED MAZDA AND THEY SAID THEY HAVE HAD ISSUES . PLEASE IF U NOTICE ANY BREAK ISSUES GET THEM FIXED RIGHT AWAY THIS STORY COULD HAVE ENDED MUCH DIFFRENTLY WITH THE LOSS OF 5 KIDS KILLED BECAUSE THIS IS NOT A RECALL JUST A COMMON COMPLAINT AT THIS POINT IT WAS UNDER INVESTAGATION AT ONE POINT . MAZDA NEEDS TO STEP UP AND SEND LETTERS TO OWNERS OF THIS ISSUE .LET ME NOTE MAZDA WAS QIUCK TO GET IT N AND FIXED AND GAVE ME A RENTAL . THANK U FOR THAT BUT ALL I CAN THINK ABOUT IS HOW ALL THIS COULD HAVE ENDED .
Source: NHTSA WEB SITE -
2005 MAZDA MAZDA6- NORTH CHELMSFORD, MA
WE HAVE BEEN RECEIVING RECALL NOTICES FOR OVER A YEAR STATING THAT THERE IS NO REMEDY FOR THIS PROBLEM. HOW IS THERE STILL IT FIX FOR THIS?
Source: NHTSA WEB SITE -
-
2005 MAZDA MAZDA6- ORCHARD PARK, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 16V354000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MAZDA CX-9- JOLIET, IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MAZDA MAZDA6- CENTERVILLE, OH
FROM LETTER JULY 2016 NHSTA 16V-354, I HAVE BEEN INSTRUCTED TO NOT DRIVE THE CAR WITH ANYONE IN THE PASSENGER SEAT. THIS IS NOT POSSIBLE DUE TO CARPOOLING AND BUSINESS USES OF THE CAR, AND I AM GRAVELY CONCERNED. MY LOCAL MAZDA DEALERSHIP, MATT CASTRUCCI IN CENTERVILLE, OH, WOULD NOT PROVIDE A LOANER CAR, WHICH I NEED TO WORK.
Source: NHTSA WEB SITE -
2014 MAZDA MAZDA3- REDMOND, WA
7/27/16 3:30 PM WEATHER CLEAR AND DRY ' TEMPERATURE 78 DEGREES MILEAGE ABOUT 24,000 ALL REGULAR MAINTENANCE UP TO DATE I ACCELERATED ONTO WASHINGTON SR 520 EASTBOUND AT EXIT 51 TO GET UP TO MERGING SPEED. I KEPT THE CAR IN SECOND GEAR AND THE ENGINE REVVED TO ABOUT 5,000 RPM. I DON'T THINK I HAVE EVER DRIVEN THE CAR OVER 4500 RPM IN THE NEARLY 3 YEARS I HAVE OWNED IT. I AM NOT SURE WHY I DIDN'T SHIFT INTO THIRD AS I USUALLY DO. THIRD GEAR IS MY DEFINITELY MY PREFERRED GEAR FOR THIS MANEUVER AND IT ALWAYS WORKS WELL FOR MERGING ONTO A HIGH SPEED HIGHWAY. I WAS GREETED WITH MULTIPLE FLASHING IDIOT LIGHTS FOR ENGINE, TIRE PRESSURE AND ANTI-SKID. THE THROTTLE WAS UNRESPONSIVE AND I WAS NOT ABLE TO MERGE ONTO THE HIGHWAY SAFELY AS MY SPEED DROPPED RAPIDLY FROM ABOUT 45 TO 30. I LIMPED ALONG IN THE FIRST LANE AT ABOUT 30 MPH, I TRIED TO TURN ON MY EMERGENCY FLASHERS BUT I DON'T THINK THEY WORKED. I AM NOT CERTAIN OF THIS LAST POINT AS I WAS PANICKED THAT THE ENGINE HAD APPEARED TO QUIT JUST HAS I WAS MERGING INTO HEAVY RUSH HOUR TRAFFIC THAT WAS MOVING AT ABOUT 60-65 MPH. I COULD NOT GET ANY POWER IN ANY GEAR AND TRIED FEATHERING THE THROTTLE. I PULLED OFF THE HIGHWAY AT THE NEXT EXIT ' ABOUT 1 MILE. I SHUT OFF THE ENGINE AND LET IT REST FOR ABOUT 30 SECONDS. WHEN I TURNED THE CAR BACK ON, EVERYTHING APPEARED NORMAL. NO IDIOT LIGHTS AND THE THROTTLE RESPONDED NORMALLY. I WAS ABLE TO DRIVE THE LAST COUPLE OF MILES HOME WITHOUT INCIDENT. I ABSOLUTELY LOVE THIS CAR BUT THIS INCIDENT SCARED THE CRAP OUT OF ME.
Source: NHTSA WEB SITE -
2005 MAZDA MAZDA6- COTTAGE GROVE, MN
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V773000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE