MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V048000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

POWER STEERING GOES OUT INTERMITTENTLY. OFTEN STARTS WHEN TURNING THE WHEEL TO THE LEFT. THE POWER STEERING FAILURE LIGHT , OR SOMETIMES ALL WARNING LIGHTS, COME ON. THE STEERING WHEEL BECOMES EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION AND THE CAR IS DIFFICULT AND HAZARDOUS TO NAVIGATE TO A STOP. ELECTRONICS FLASH ON AND OFF (HEADLIGHTS, RADIO, ETC.). CAR SOMETIMES DIES. IF THE STEERING WHEEL IS NOT PERFECTLY STRAIGHT WHEN THE CAR DIES, IT IS LOCKED AND THE CAR CANNOT BE RESTARTED UNTIL SOMEONE CAN WRENCH THE STEERING WHEEL STRAIGHT AGAIN. THIS HAS HAPPENED OFF AND ON FOR A YEAR. SINCE IT IS INTERMITTENT, MECHANICS ARE UNABLE TO FIND THE PROBLEM.

I PURCHASED A NEW 2015 MAZDA CX5 IN MAY OF 2015 WITH THE TOUR TECHNOLOGY PACKAGE. THEREFORE, I HAVE THE BI-XENON, HID, HEADLAMPS. I DO LIKE THE CURVE ADAPTIVE FEATURE THAT MOVES THE ENTIRE LIGHT SYSTEM LEFT AND RIGHT BY15 DEGREES. I DRIVE MOSTLY IN WELL LIT CITY AREAS, BUT WHEN MY BROTHER WAS HERE LAST NOVEMBER AND NOTICED IN RURAL AREAS HOW EASY IT WAS TO 'OVERDRIVE' BOTH LOW AND HIGH BEAM SETTINGS. I HAVE TO ADMIT THAT THE REGULAR H1 HIGH BEAMS ON MY 2007 MAZDA6 ARE FAR BETTER THAN THESE 2015 HID LIGHTS. THEY HAVE A SHARP CUT OFF ON THE LEFT SIDE OF THE HIGHWAY WHEN ON LOW BEAM SO THEY DON'T ILLUMINATE AS FAR DOWN THE ROAD AS I WOULD LIKE, AND THAT MAY EXPLAIN PART OF THE PROBLEM WHEN LIGHTS ARE SWITCHED TO HIGH BEAM AS WELL. I HAVE DISCUSSED THIS ISSUE WITH MY MAZDA SERVICE DEPT., AND THEY TELL ME THAT BY FEDERAL LAW, THEY ARE NOT ALLOWED TO RAISE THE HEIGHT OF THESE 'SELF-LEVELING' LIGHTS. THEY CAN ONLY ADJUST FROM SIDE TO SIDE FOR MORE OR LESS LIGHTING. I CAN UNDERSTAND WHY THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY GAVE THE 2016 MAZDA CX5 A MARGINAL RATING EVEN WITH THE BI-XENON HEADLAMPS. EVEN AT NORMAL HIGHWAY SPEEDS, IT WOULD BE DIFFICULT TO STOP FOR OBJECTS ON POORLY LIT RURAL ROADS. I DO FEEL THAT THIS IS A BIG SAFETY CONCERN. MANUFACTURERS AND THEIR ENGINEERS NEED TO REEVALUTE THE IMPORTANCE OF BASIC FEATURES SUCH AS HEADLIGHTS.

WHILE DRIVING THE WOULD NOT SHIFT. ENGINE LIGHT, TRACTION CONTROL LIGHT AND FLAT TIRE LIGHT ALL CAME ON AND THE CAR WOULD NOT GO OVER 10. TRIED TO SHIFT MANUALLY AND NOTHING. GOT OVER AND STOPPED, RESTARTED CAR AND ONLY ENGINE LIGHT WAS ON TRIED TO MOVE AND IT DID FOR A VERY SHORT DISTANCE AND AL THE LIGHT AND NOT SHIFTING AGAIN. STOPPED AND RE-STARTED AGAIN AND I COULD SHIFT MANUALLY. I LET THE CAR SIT FOR TWO HOURS AND THE AUTO TRANSMISSION DID WORK BUT DIDN'T RESPOND WELL. AFTER ABOUT AN HOUR DRIVE IT LOSS POWER AND WOULDN'T SHIFT AGAIN. I BELIEVE THE TRANSMISSION ISN'T BEING ALLOWED TO SHIFT DUE TO A VALVE ISSUE. CURRENTLY WAITING FOR MAZDA TO MAKE A DECISION DEALER RE-SET COMPUTER AND ALL LIGHT ARE OFF, BUT CAR STILL DOESN'T RESPOND WELL WHEN DRIVING SO IT IS STILL AT DEALER SHIP AND THE CAR ISN'T A YEAR OLD WITH ONLY 18500 MILES.

TAKATA RECALL; NOTIFIED IN JUNE 2014 AND REPAIRS STILL NOT COMPLETED AND TOLD PARTS ARE NOT AVAILABLE

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V345000 (AIR BAGS), 16V354000 (AIR BAGS), AND 15V869000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR LONGER THAN TWO YEARS. THE DEALER INDICATED THAT THEY INSTALLED AN INTERIM REPLACEMENT PART YEARS AGO, BUT THE CONTACT WAS STILL UNABLE TO DETERMINE WHEN THE REPLACEMENT PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA SPEED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 15V345000 (AIR BAGS), 15V382000 (AIR BAGS), 15V869000 (AIR BAGS), AND 16V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V345000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PASSENGER SIDE DASH WHERE THE AIRBAG WOULD COME THROUGH UPON INFLATION HAS CRACKED OVER TIME. I FEEL THAT THIS MAY BE A SAFETY ISSUE IF THE AIRBAG WERE TO INFLATE IN AN ACCIDENT, THAT THE COMPROMISED SEALS WILL CAUSE FRAGMENTS TO DISLODGE AND HIT OCUPANTS. I'VE CONTACTED THE LOCAL DEALERSHIP AS WELL AS MAZDAUSA AND WAS TOLD IT'S NOT A PROBLEM AND THE PART COULDN'T BE REPLACED UNDER WARRANTY. PLEASE ADVISE.

TAKATA RECALL. INSUFFICIENT PARTS. BUT, MAZDA ADVISES US TO "NOT ALLOW PASSENGERS TO RIDE IN FRONT PASSENGER SEAT." THAT IS RIDICULOUS. ALSO, ISN'T THE DRIVER AT RISK AS WELL? ISN'T THE ADVISAL INSUFFICIENT? IF THEY DON'T HAVE THE PART, AND IF DRIVING THE CAR IS DANGEROUS AS ADVISED, SHOULDN'T WE BE PROVIDED A LOANER UNTIL THE PARTS ARE AVAILABLE?