MAZDA Complaints

HAVE 2007 MAZDA 5 AND POWER STEERING IS JUST QUITTING AT TIMES. NO WARNING, THIS STEERING LIGHT ON THE DSH COMES ON AND THE POWER STEERING SEEMS TO COMPLETELY STOP. MOSTLY HAPPENED WHILE VEHICLE WAS STATIONARY BUT DID ONCE WHILE TURNING ONTO A ROAD DRIVING 45 MPH WITH KIDS IN THE CAR. VERY DANGEROUS! CAN NOT LET WIFE DRIVE A CAR THAT POWER STEERING JUST QUITS OUT OF THE BLUE! I HAVE SEEN THERE IS A RECALL ON THIS BUT MAZDA SITES ALL SAY THERE IS NO RECALL FOR THIS VIN?? MAYBE THEY ALREADY DID THE RECALL AND IT IS HAVING ISSUE AGAIN?

TL* THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/08/16*LJ *JS

BRAKING POWER BOOSTER SYSTEM FAILED WHILE DRIVING. MY BOOSTER BRAKE AND MASTER CYLINDER WENT OUT SUDDENLY AND THERE WERE NO WARNING LIGHTS. WHEN APPLYING FULL PRESSURE ON THE BRAKE, A LOUD HISSING SOUND COULD BE HEARD ON THE HIGHWAY. IN ORDER TO MAKE A COMPLETE STOP, I HAD TO PRESS THE BRAKES FAR IN ADVANCE OF MY STOPPING POINT TO ENSURE THE VEHICLE COMPLETELY STOPPED IN ORDER TO AVOID HITTING THE VEHICLE IN FRONT OF ME. AFTER THIS HAPPENED, I IMMEDIATELY DROVE THE VEHICLE TO MY CLOSEST TRUSTED MECHANIC (TIRES PLUS) TO HAVE THE BOOSTER BRAKING SYSTEM INSPECTED, AND INEVITABLY REPLACED. TIRES PLUS COMPLETED THE REPAIRS AND TOLD ME ABOUT ANOTHER UNRELATED RECALL ISSUE AND RECOMMENDED I TAKE THE VEHICLE TO MY CLOSEST MAZDA DEALERSHIP (CLASSIC MAZDA ORLANDO) TO HAVE THE RECALL DONE FOR FREE. WHEN I MADE THE APPOINTMENT FOR THE UNRELATED RECALL ITEM, CLASSIC MAZDA INFORMED ME THAT THE BRAKING BOOSTER SYSTEM THAT I JUST HAD REPLACED BY TIRES PLUS WAS ACTUALLY A WARRANTY ISSUE THAT MAZDA CORPORATE WOULD HAVE REPAIRED AT NOT COST. CLASSIC MAZDA SUGGESTED I FILE FOR REIMBURSEMENT WITH MAZDA CORPORATE. UPON FILING FOR REIMBURSEMENT WITH MAZDA, I WAITED ABOUT 4 WEEKS AND THEN FOLLOWED UP WITH MAZDA TO CONFIRM THE DATE I SHOULD EXPECT DELIVERY OF THE CHECK. AT THAT TIME, THEY INFORMED ME THAT I WAS NOT ENTITLED TO FULL REIMBURSEMENT BECAUSE I SHOULD HAVE TAKEN OR HAD THE VEHICLE TOWED TO MY CLOSEST MAZDA DEALERSHIP FOR REPAIRS. NOT HAVING ANY KNOWLEDGE OF THE BRAKING SYSTEM WARRANTY AND FEARING FOR MY SAFETY, I PROCEEDED TO HAVE THE REPAIRS DONE IMMEDIATELY. ALL I WANT IS FOR MAZDA TO FULLY REIMBURSE ME FOR THE REPAIRS AND NOT JUST FOR "REASONABLE REPAIR COSTS." THIS COULD HAVE TURNED OUT MUCH WORSE HAD I GOTTEN INTO AN ACCIDENT, SO SHORTING ME $177 IS A BATTLE THAT I SHOULD NOT HAVE TO FIGHT WITH MAZDA CORPORATE.

I OWN A 2012 MAZDA CX9 . MY WIFE WEIGHS ABOUT 105LBS AND ABOUT 115LBS WITH HER USUAL LAP DOG. INITIALLY THE PAX SEAT AIRBAG WARNING LIGHT CAME ON INTERMITTENTLY WHEN SHE WAS IN THAT SEAT, CAR IN MOTION OR NOT. THE LIGHT WAS NORMAL WHEN I SAT IN THAT SEAT. TOWNE MAZDA RAN A TEST ON THE COMPONENTS. THEY INFORMED ME THE SYSTEM CHECKED NORMAL. HOWEVER, THE LIGHT AFTER THAT THEN ILLUMINATED EVERY TIME SHE OCCUPIED THE PAX SEAT. THE PROBLEM WAS DEMONSTRATED TO A SERVICE TECH; THE LIGHT WAS OFF WITH HIM IN THE SEAT (A LARGER MAN THAN ME) AND ON EVERY TIME MY WIFE SAT IN THE SEAT. SHE ATTEMPTED TO SHIFT HER POSITION, BUT NO POSITION DELETED THE LIGHT. I WAS INFORMED THAT THE DEALER WOULD CHECK WITH MAZDA, TO SEARCH FOR A SOLUTION. AFTER MONTH OF USING THE CAR, THE LIGHT HAS BEEN ON CONTINUALLY WHEN MY WIFE OCCUPIES THE PAX SEAT. THE SERVICE SUPERVISOR TOLD ME TO PUT HER IN THE BACK SEAT BECAUSE THERE IS NO WAY TO FIX THE PROBLEM.

DRIVING OUT OF MY DRIVEWAY FROM PARK INTO DRIVE IT WOULD NOT GO ANYWHERE AFTER PRESSED ON THE GAS PEDAL SOMETHING GOING ON WITH THE TRANSMISSION IT'S OKAY TO GO IN REVERSE JUST NOT NEUTRAL OR DRIVE BRINGING IT TO A DEALERSHIP ON A FLATBED BEING TOWED AS IT IS NOT SAFE TO DRIVE. MY VEHICLE HAS ABOUT 59500 MILES ON IT

TAKATA RECALL MY SON'S 2011 VEHICLE HAS A TAKATA AIRBAG IN THE PASSENGER SIDE. ACCORDING TO THE DEALERSHIP THEY CAN NOT REPLACE IT AT THIS TIME AS THERE IS NOT A FORMAL RECALL. THAT IS RIDICULOUS. THEY KNOW THERE IS A PROBLEM. THE WEBSITE SAYS IT IS A SAFETY ISSUE. A RECALL SHOULD BE DONE ASAP ON ALL AIRBAGS YOU KNOW THERE IS A PROBLEM WITH. IS IT OK THAT THE AIRBAG KILLS A PASSENGER?

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS), 15V345000 (AIR BAGS), 15V869000 (AIR BAGS), AND 16V354000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I TOOK THE CAR IN THE HAVE THE AC COMPRESSOR REPLACED A COUPLE WEEKS AGO. JUNE 9 I LOST ALL COLD AIR AND DONE ACCELERATION. I THOUGHT THE TWO WERE RELATED BUT WE'RE NOT. MY CAR WOULD SOMETIMES DRIVE AS NORMAL AND OTHER TIMES UNEXPECTEDLY SLOW DOWN TO 25 MPH IN A 60 MPH ZONE AND I COULDN'T SPEED UP. I TOOK IT BACK TO THE MECHANIC. HE SAID THE TURBO WAS GOING OUT. THEN THE CATALYTIC CONVERTER. THEN THE GASKET. IT'S HAD MULTIPLE OIL LEAKS. THIS CAR IS COSTING ME MORE THAN ITS WORTH.

BRAKES RESIST WHEN TRYING TO STOP, TAKING LONGER TO COME TO COMPLETE STOP(AT ANY SPEEDS). ONCE STOPPED BRAKE COMPRESSES ALL THE WAY DOWN ON ITS OWN, FEELS LIKE THE CAR WILL START ROLL. WHEN APPLYING BRAKES IT MAKES AN AIR DECOMPRESSION SOUND. WHEN BACKING OUT OF PARKED POSITION AND BRAKING, CAR COASTS A LITTLE WHEN BRAKES ARE COMPLETELY PRESSED DOWN. VERY DANGEROUS ISSUE THAT I REALIZED WAS RELATED TO THE EXTENDED WARRANTY BRAKE BOOSTER ISSUE THAT I RECEIVED EARLIER IN THE YEAR. I ATTEMPTED TO GET THIS REPAIR AT THE FIRST SERVICE I SCHEDULED AFTER RECEIVING NOTICE AND MAZDA SERVICE DEPARTMENT REFUSED TO COMPLETE SERVICE BECAUSE THEY DIDN'T THINK MY CAR NEEDED IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA RX-8. THE CONTACT STATED THAT THE DASHBOARD WAS DETERIORATED AND EXPOSED THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS). THE CONTACT MENTIONED THAT RECALL NOTIFICATIONS WERE ALSO RECEIVED FOR NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 16V354000 (AIR BAGS), BUT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 08/29/16 UPDATED 08/31/16.*JB