MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MAZDA MAZDA6
    - WEST LANCASTER, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE VEHICLE ACCELERATED UP TO 50 MPH AND STOPPED AFTER THE EMERGENCY BRAKE WAS ENGAGED AND THE IGNITION KEY WAS REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS), 15V382000 (AIR BAGS), 15V869000 (AIR BAGS), AND 16V354000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MAZDA MAZDA5
    - SELINSGROVE, PA

    POWER STEERING MALFUNCTION: UPON STARTING THE VEHICLE (IN THE PARKING LOT OF MY JOB, TO GO HOME) THE POWER STEERING MALFUNCTION LIGHT LIT UP IN THE DASHBOARD. I CHECKED THE POWER STEERING FLUID LEVEL TO SEE IF IT WAS LOW - IT WAS NOT. I CHECKED THE FUSES THAT MIGHT BE RELATED TO THE POWER STEERING - ALL FUSES SEEMED OKAY. I DID SOME RESEARCH AND SAW THAT PREVIOUS YEARS OF THE MAZDA5 HAD A RECALL IN PLACE WITH REGARD TO THE POWER STEERING. I AM CONCERNED MY VEHICLE MAY HAVE THE SAME ISSUE. I WILL BE CONTACTING A MAZDA DEALERSHIP TO HAVE THE VEHICLE LOOKED AT TO GET MORE INFORMATION PERTAINING TO THIS ISSUE.

    Source: NHTSA WEB SITE
  • 2010 MAZDA CX9
    - OKLAHOMA CITY, OK

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V451000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 MAZDA CX-5
    - HOMDEL, NJ

    TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE THE VEHICLE WAS STATIONARY, THE CHROME ON THE EXTERIOR VENTS SHINED INTO THE SIDE VIEW MIRROR AND CAUSED A GLARE THAT OBSTRUCTED THE CONTACT'S VISION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 1,100. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MAZDA CX9
    - MIAMI, FL

    BRAKE BOOSTER, AS I DROVE MY CAR AND GET READY TO BRAKE IT GETS STIFF ALONG WITH A HISSING SOUND AND THE VEHICLE FEELS AS THOUGH IT IS STILL MOVING. I NOTICED IT AROUND APRIL AND THOUGHT I NEEDE BRAKES UNTIL TOLD OTHERS OF THE BRAKE BOOSTER ISSUE ONCE I TOOK MY VEHICLE TO MAZDA. OF COURSE I WAS ADVISED THAT MY BRAKES WERE IN GOOD SHAPE THE BOOSTER WAS THE PROBLEM TO THE TUNE OF $672.00 TO REPAIR IT.

    Source: NHTSA WEB SITE
  • 2012 MAZDA MAZDA3
    - MEBANE, NC

    WHEN DECELERATING, I'LL PUSH IN CLUTCH, APPLY BRAKE, AND SHIFT TO A LOWER GEAR. AS I LET OUT THE CLUTCH, CAR WILL SOMETIMES LURCH FORWARD (AS IF I'M DEPRESSING ACCELERATOR EVEN THOUGH I'M NOT). I MUST IMMEDIATELY DEPRESS CLUTCH AGAIN AND LET OUT SLOWLY TO PREVENT THE SUDDEN SURGE IN ACCELERATION. MOST OFTEN HAPPENS WHEN I AM COMING OUT OF A TURN AND BEGIN TO LET OUT CLUTCH. ALSO, AT 3 1/2 YEARS OLD, WITH 95,000 MOSTLY HIGHWAY MILES, MANUAL TRANSMISSION HAS STARTED POPPING OUT OF 4TH GEAR WHILE DRIVING. I'LL BE DRIVING ALONG AND FOR NO REASON SHIFTER WILL POP OUT OF GEAR. INDEPENDENT TRANSMISSION SHOP SAID CAUSE IS LIKELY BAD BEARINGS INSIDE TRANSMISSION AND RECOMMENDED REPLACEMENT WITH MANUFACTURED TRANSMISSION. I NEVER HAD PROBLEMS WITH MY 2010 MAZDA 5 WITH 5 SPEED MANUAL TRANSMISSION. I'VE REPORTED PROBLEMS TO MAZDA SERVICE AND OF COURSE THEY CAN NEVER GET PROBLEM TO REPEAT ITSELF WHILE THEY ARE DRIVING.

    Source: NHTSA WEB SITE
  • 2003 MAZDA MX-5 MIATA
    - MONTREAL, CANADA, NH

    THE PLASTIC BATTERY TRAY IN THE MAZDA MX5 IS QUITE FRAGILE AND OFTEN BREAKS UNDER NORMAL OPERATING CONDITIONS. I HAVE HAD TO REPLACE SEVERAL OF THESE TRAYS IN MY 2003 MX5. NOW, WITH YET ANOTHER BROKEN TRAY, I AM TOLD THAT THESE TRAYS ARE NO LONGER AVAILABLE. RECENTLY THIS CREATED A VERY DANGEROUS SITUATION IN WHICH MY BATTERY MOVED ENOUGH TO MAKE A CONTACT BETWEEN THE POSITIVE BATTERY POLE AND THE METAL PART THAT HOLDS DOWN THE BATTERY. THIS CONTACT CAUSED A SHORT CIRCUIT AND FIRE IN THE TRUNK THAT COULD HAVE DESTROYED THE CAR WHILE ALSO CAUSING A DANGEROUS ACCIDENT (BECAUSE THE ENGINE SHUTS OFF WHEN THE BATTERY IS SHORTED). THE INCIDENT WAS IN MOTION ON A CITY STREET. MAZDA CORPORATION SHOULD MAKE THESE TRAYS AVAILABLE AGAIN BECAUSE MANY NB (2ND GENERATION) OWNERS COULD FIND THEMSELVES IN THIS SAME SITUATION. EVENTUALLY, FATALITIES COULD BE EXPECTED. I HAVE MADE SEVERAL ATTEMPTS TO CONVINCE MAZDA TO MAKE THESE TRAYS AVAILABLE, BUT THEY REFUSE TO DO SO, WITHOUT PROVIDING JUSTIFICATION.

    Source: NHTSA WEB SITE
  • 2004 MAZDA MAZDA6
    - BALDWINSVILLE, NY

    TL* THE CONTACT OWNS A 2004 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/28/16*LJ CONSUMER STATED RECALL REPAIR WAS MADE. UPDATED 6/13/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1991 MAZDA PROTEGE
    - PASCAGOULA, MS

    TL* THE CONTACT OWNED A 1991 MAZDA PROTEGE. WHILE DRIVING VARIOUS SPEEDS, SMOKE APPEARED UNDER THE HOOD. THERE WERE NO FLAMES VISIBLE AND NO INJURIES. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MAZDA CX-5
    - MANATI, PR

    I BUY A MAZDA CX 5 ON FEB 20 2016 AND THIS WEEK JUNE 20 2016 I NOTED A CRACKED WINDSHIELD . MAZDA OF PR STATED NO WARRANTY. THE CAR WAS PARK IN MY GARAGE.

    Source: NHTSA WEB SITE